Desert Hills Memory Care Center
Families consistently rate this highly — reviewers highlight expertise in managing challenging dementia behaviors. Schedule a visit to confirm the fit.
based on 31 Google reviews
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What this means for your family
This facility excels at managing complex dementia behaviors and provides a very supportive environment for families. However, because of a specific, serious report regarding hygiene and skin issues, you should prioritize a physical inspection of the resident rooms and ask staff about their protocols for skin integrity monitoring.
Google Reviews
Google Reviews
31 reviews on Google“Families considering Desert Hills Memory Care Center can expect a highly compassionate team, specifically praising Deb Kerr for her expertise and dedication to residents. While many reviewers celebrate the facility's ability to handle challenging dementia behaviors and recent renovations, one serious report of hygiene and property issues must be investigated during your visit.”
Quality Themes
Tap a score for detailsStrengths
- Expertise in managing challenging dementia behaviors
- Compassionate and knowledgeable leadership
- Recent facility renovations and modern living spaces
- Strong family engagement and support groups
Concerns
- Hygiene and property management issues
Rating Trends
Tap a year to see what changed
Distribution · 43 analyzed
How They Respond to Reviews
The owner provides highly personalized, empathetic, and warm responses that mirror the emotional tone of each reviewer. They frequently reference specific names, staff members, and particular details mentioned in the reviews, such as renovations or specific care stages.
Questions for Your Tour
- 1I've heard wonderful things about how the leadership team here is so knowledgeable about dementia; how do you specifically tailor your approach when a resident is experiencing challenging behaviors?
- 2The recent renovations to the living spaces look beautiful; how have these modern updates helped improve the daily environment for the residents?
- 3We are looking for a community that keeps families involved; what kind of support groups or engagement opportunities do you offer for families like ours?
- 4Maintaining a pristine environment is very important to us; what specific protocols do you have in place to ensure the facility and resident rooms are cleaned and maintained daily?
- 5In the event of a sudden medical change or an emergency during the night, what is the immediate process for getting care to a resident?
- 6What does a typical day of activities look like to help keep residents engaged and stimulated within the memory care unit?
Personalized based on this facility's data
Key Review Excerpts
“The care team is equipped to support residents through every stage, giving families the peace of mind that t”
“My wife has been a resident here for over two years. The facility is clean and well run with a caring staff. They keep the patients engaged in various activities and regularly schedule events that include family members.”
“My dad was admitted to this facility after being denied twice because of his aggressive behavior due to the dementia. They were able to redirect his behavior and did an awesome job with for the 2 years he was there.”
State Inspection History
State Inspections
Source: CA Community Care Licensing Division
Jan 30, 2026InspectionClean
The facility underwent a required annual inspection conducted by the Licensing Program Analyst. The LPA observed the facility to be clean, in good repair, and noted that various required elements, including emergency plans, recordkeeping, and safety equipment, were in place and functional. No deficiencies were cited per Title 22, Division 6 of the California Code of Regulations.
Dec 4, 2025ComplaintClean
The unannounced case management visit revealed deficiencies related to communicable disease reporting. Specifically, the facility failed to report a scabies outbreak involving three residents to the appropriate health authorities. This is cited as a Type B deficiency requiring a formal plan of correction.
Dec 4, 2025ComplaintClean
The unannounced case management visit revealed deficiencies related to communicable disease reporting. Specifically, the facility failed to report a scabies outbreak involving three residents to the appropriate health authorities. This is cited as a Type B deficiency requiring a formal plan of correction.
Dec 4, 2025ComplaintClean
The unannounced case management visit revealed deficiencies related to communicable disease reporting. Specifically, the facility failed to report a scabies outbreak involving three residents to the appropriate health authorities. This is cited as a Type B deficiency requiring a formal plan of correction.
Dec 4, 2025OtherClean
The unannounced case management visit revealed deficiencies related to communicable disease reporting. Specifically, the facility failed to report a scabies outbreak involving three residents to the appropriate health authorities. This is cited as a Type B deficiency requiring a formal plan of correction.
Dec 3, 2025OtherClean
The inspection was a Case Management visit conducted on 12/03/2025. The primary deficiency noted was a strong urine odor in the hallways near restrooms, citing a violation of facility cleanliness standards. This is classified as a Type B deficiency, requiring the facility to submit a plan of correction to address the sanitation issue.
Dec 3, 2025ComplaintClean
The inspection was a Case Management visit conducted on 12/03/2025. The primary deficiency noted was a strong urine odor in the hallways near restrooms, citing a violation of facility cleanliness standards. This is classified as a Type B deficiency, requiring the facility to submit a plan of correction to address the sanitation issue.
Dec 3, 2025ComplaintClean
The inspection was a Case Management visit conducted on 12/03/2025. The primary deficiency noted was a strong urine odor in the hallways near restrooms, citing a violation of facility cleanliness standards. This is classified as a Type B deficiency, requiring the facility to submit a plan of correction to address the sanitation issue.
Ownership & Operations
Who Operates This Facility
Cascade Lvg Grp Hemet; Kre Tiger Desert Hills Op
HUDSON, CHANTELLE
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
31 reviews from families & visitors
Official Website
Visit cascadeliving.com
Medicare data downloads
Original nursing home datasets
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