Church of Christ Care Center
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 27 Google reviews
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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low overall rating (2/5 stars)
- Low staffing rating (2/5 stars)
- Above-median deficiencies (9 vs median 8.0)
Below average in MI · Below recommended RN staffing · $23,595 in fines
What this means for your family
This facility offers a clean environment and exceptionally kind caregivers that many families find comforting. However, if your loved one requires memory care, you must investigate staffing levels closely, as multiple families have reported dangerous instances of understaffing and unmonitored falls.
Google Reviews
Google Reviews
27 reviews on Google“Families looking for assisted living may find comfort in the kind and professional caregivers, particularly on the 3rd floor, and the clean, well-maintained environment. However, there are serious, recurring reports of understaffing on the memory care unit that have led to residents being left on the floor after falls. While many praise the warmth of the staff, others have criticized the quality of the food and communication regarding menus.”
Quality Themes
Tap a score for detailsStrengths
- Kind and professional caregivers
- Clean and well-maintained facility
- Warm and personable atmosphere
- Compassionate nursing and rehab care
Concerns
- Understaffing on the memory care floor (mentioned by 2 reviewers)
- Safety issues regarding resident falls (mentioned by 2 reviewers)
- Poor food quality/smell (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 27 analyzed
How They Respond to Reviews
This facility responds to some reviews.
Questions for Your Tour
- 1I noticed you are very active in communicating with families online; how does the staff typically keep us updated on our loved one's day-to-day well-being?
- 2With 129 residents here, how do you ensure that each person gets enough one-on-one attention from the nursing staff during their shifts?
- 3What specific steps has the facility taken recently to address the recent state inspection findings and improve care standards?
- 4Could you tell me more about the daily activities and social programs available to help residents stay engaged with the community?
- 5How is the nursing team structured during the night shifts, and what is the protocol if a medical emergency occurs after hours?
- 6What is the process for addressing any concerns or changes in care needs if we notice something isn't quite right?
Personalized based on this facility's data
Key Review Excerpts
“CHRISTINA & SONYA are the 5 STAR Caregivers at Church of Christ Assisted Living. They are kind, professional, knowledgeable and funny.”
“I could not ask for better care for my mother than this facility. including Nursing Home Rehab to Assisted Living. it’s reasonable, clean food was good and my mom was very happy.”
“Do not put a family member in this place!! My father was on the Memory care floor, all they could tell us was that they were understaffed. When you pay over $6,000 a month, that's not what you want to hear.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
3
measures
13
measures
1
measures
Residents vaccinated for pneumonia
Residents whose walking got worse
Residents needing more daily help over time
Residents on antipsychotic medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose bladder or bowel control got worse
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families have filed complaints triggering 11 deficiencies, including repeated issues with accident prevention and safety supervision that persisted from 2024 into 2025. The facility shows recurring problems with accident prevention, pressure ulcer care, and fire safety systems across multiple surveys. While all deficiencies show correction dates, the pattern of repeated safety violations and family complaints raises concerns about sustained quality improvements.
Aug 20, 2025Complaint2
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Aug 20, 2025Routine14
Egress Deficiencies
Install emergency lighting that can last at least 1 1/2 hours.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Services Deficiencies
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Environmental Deficiencies
Keep all essential equipment working safely.
Smoke Deficiencies
Properly select, install, inspect, or maintain portable fire extinguishes.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Quality of Life and Care Deficiencies
Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Sep 18, 2024Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Aug 1, 2024Complaint3
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Aug 1, 2024Routine10
Egress Deficiencies
Install emergency lighting that can last at least 1 1/2 hours.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Egress Deficiencies
Have properly located and lighted "Exit" signs.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Pharmacy Service Deficiencies
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Quality of Life and Care Deficiencies
Honor each resident's preferences, choices, values and beliefs.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
May 2, 2024Complaint2
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Resident Rights Deficiencies
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Federal Penalties
Fine
Aug 20, 2025
$26,685
Payment Denial
Aug 20, 2025
12-day denial
Fine
Aug 1, 2024
$23,595
Ownership & Operations
Who Operates This Facility
Church of Christ Care Center
nonprofit
Ownership & Management
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
27 reviews from families & visitors
Official Website
Visit cofccc.org
Medicare data downloads
Original nursing home datasets
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Safer Alternatives Nearby
Based on current clinical data, we identified 6 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.
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