Church of Christ Assisted Living
Limited public data on Church of Christ Assisted Living. Call, tour, and ask to meet current residents' families — your own impression matters most.
based on 28 Google reviews
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What this means for your family
While the staff is frequently praised for their kindness and the facility is noted for its cleanliness, there are consistent, serious reports of understaffing in the memory care unit. If you are considering this facility, specifically ask management about their staff-to-resident ratios on weekends and evenings, and inquire about their specific protocols for fall prevention and monitoring.
Google Reviews
Google Reviews
28 reviews on Google“Church of Christ Assisted Living receives high praise for its warm, attentive staff and clean environment, with many families reporting positive experiences regarding their loved ones' care. However, there are serious, recurring reports of understaffing, particularly in the memory care unit, which has led to safety concerns including residents falling and remaining unattended. Families should weigh the positive interpersonal care against these significant operational and safety challenges.”
Quality Themes
Tap a score for detailsStrengths
- Warm, attentive, and kind nursing staff
- Clean and well-maintained facility
- Responsive administrative team during tours
- Supportive transition process for new residents
Concerns
- Severe understaffing in memory care (mentioned by 3 reviewers)
- Resident falls due to lack of supervision (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 32 analyzed
How They Respond to Reviews
This facility responds to some reviews.
Questions for Your Tour
- 1It is wonderful to see how clean and well-maintained the facility is; how does the administrative team work with families to ensure a smooth transition during the first few weeks?
- 2We've heard such lovely things about the kindness of your nursing staff; how do they typically interact with residents during their daily care routines?
- 3What specific measures are in place to ensure residents are closely supervised, especially during the evening or overnight hours, to prevent falls?
- 4Could you tell us more about the staffing levels and specialized support available specifically for residents in the memory care wing?
- 5We'd love to hear more about the dining experience—how are meals planned, and is there flexibility for specific dietary preferences?
- 6What does a typical day of social activities and engagement look like for the residents here?
Personalized based on this facility's data
Key Review Excerpts
“My father was on the Memory care floor, all they could tell us was that they were understaffed. When you pay over $6,000 a month, that's not what you want to hear. My father fell once and laid there until my sister came to visit and found him on the floor.”
“Not enough staff on memory floor. Very disappointed that they only have one staff member for nine patients when my dad is supposed to be checked on every half hour. I found him on the floor today.”
“The staff has been a tremendous help in making a bumpy transition as easy as possible. The care is warm and personable.”
State Inspection History
State Inspections
Source: MI Dept. of Licensing & Regulatory Affairs
Key Findings
Recent inspections have identified serious concerns regarding medication management, housekeeping standards, and the safe use of bed assistive devices. While some previous issues regarding bed rails were noted as corrected, recent investigations highlight ongoing challenges with medication administration and facility maintenance.
Dec 30, 2024Complaint
Poor and negligent medication management.
Regular housekeeping was not done. Paper towels dispenser empty for 24 hours. Refrigerator defrosted and soaked carpet from sink to hall entry door. Bathroom ceiling tiles were wet.
Sep 3, 2024Complaint
The Resident of Concern (ROC) was issued a 30-day discharge notice for an invalid reason.
Aug 22, 2023Routine
Use of bed assist devices (bed rails) that posed an entrapment/entanglement hazard; lack of manufacturer guidelines, physician orders, resident assessment, or staff training regarding the use of these devices.
Contact
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References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
28 reviews from families & visitors
Official Website
Visit cofccc.org
Medicare data downloads
Original nursing home datasets
MI LARA — View Official Record
Public-record source of inspection history and licensure data shown on this page
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