Cheshire County Home
Strong Medicare quality ratings; families often praise compassionate and professional nursing staff. Still worth an in-person visit.
based on 14 Google reviews
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What this means for your family
While many families report excellent, compassionate care, the facility has a history of serious complaints regarding hygiene and staff professionalism. When touring, we strongly recommend requesting to see the common areas and asking for specific details on how they monitor patient hygiene and medication administration.
Google Reviews
Google Reviews
14 reviews on Google“Cheshire County Home receives polarized feedback, with many families praising the compassionate and professional nursing staff and the peaceful, rural setting. However, significant concerns regarding cleanliness and the quality of basic patient care have been raised, suggesting inconsistent standards across different units or time periods.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and professional nursing staff
- Peaceful, rural location
- Responsive management
- High standards of infection control
Concerns
- Unprofessional and disrespectful staff behavior (mentioned by 2 reviewers)
- Poor cleanliness and hygiene standards (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 15 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1Given the facility's rural setting, what kind of daily activities or community engagement opportunities are available to keep residents active and connected?
- 2With a strong focus on staffing, how does your team ensure consistent, high-quality care and professional communication during every shift?
- 3Could you walk us through your current protocols for maintaining cleanliness and hygiene in resident living areas to ensure a comfortable environment?
- 4Since medication management is a critical part of daily health, what specific systems do you have in place to ensure accuracy and safety for residents?
- 5How does the nursing team coordinate with local medical providers to handle urgent health needs or emergencies that might arise outside of standard hours?
- 6How do you foster a culture of respect and empathy among your staff to ensure that every resident feels valued and heard?
Personalized based on this facility's data
Key Review Excerpts
“Level of care is top notch. Staff is consistently professional, caring, and committed to providing individual care. Very responsive to needs expressed by resident and/or family.”
“My dad receives exceptional care here. The staff are friendly and compassionate and treat him so kindly.”
“Residents are happy overall and the staff is top-notch! High standards of infection control keep residents and staf safe.”
Staffing
Staffing Hours
per resident/day · Medicare 2026RN hours are below the national benchmark. RNs handle complex medical needs and medication, so ask about coverage during your visit.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 15 measures
6
measures
2
measures
7
measures
Residents on anti-anxiety or sleep medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents needing more daily help over time
Residents whose bladder or bowel control got worse
Residents whose walking got worse
Residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Cheshire County Home shows a pattern of correctable issues across routine inspections with no complaint-driven investigations. The facility has recurring problems with medication management, appearing in all three surveys, along with fire safety and equipment maintenance issues. While all 13 deficiencies have been corrected according to state records, the repeated medication-related violations suggest ongoing challenges in pharmacy services that families should discuss during visits.
Sep 11, 2025Routine4
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Administration Deficiencies
Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
Environmental Deficiencies
Keep all essential equipment working safely.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Sep 26, 2024Routine5
Infection Control Deficiencies
Implement a program that monitors antibiotic use.
Quality of Life and Care Deficiencies
Provide appropriate foot care.
Pharmacy Service Deficiencies
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Jul 19, 2023Routine4
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Ownership & Operations
Who Operates This Facility
Cheshire County Home
government
Ownership & Management
Owners
County of Cheshire
Owner · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
14 reviews from families & visitors
Official Website
Visit co.cheshire.nh.us
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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