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Strong Medicare quality ratings; public reviewers often praise warm, attentive nursing and care staff. Still worth an in-person visit.
based on 105 Google reviews
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Langdon Place of Keene has a strong overall Medicare rating. RN hours meet the EveryPlace reference benchmark, which is one useful staffing signal to discuss during a visit. Public reviewers frequently mention: warm, attentive nursing and care staff and effective physical and occupational therapy. Review the component ratings and current source records before deciding.
Langdon Place of Keene is widely praised for its compassionate, professional nursing staff and effective rehabilitation services that help residents regain mobility. While the facility is frequently commended for its cleanliness and supportive environment, a few families have raised concerns regarding communication gaps and occasional lapses in administrative responsiveness. Overall, it is highly regarded by families for its dedicated care, particularly in memory support and post-hospital recovery.
Quality Themes
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Distribution · 109 analyzed
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Key Review Excerpts
“The Memory Care Unit at Langdon Place of Keene is an extraordinary residential placement facility for the care of those with dementia. Julie, my wife of 45 years, has lived there for almost two years. She entered in a highly confused state, with problems of mobility and balance. She has stabilized at a state of much better cognitive and physical functioning.”
“The staff, bottom to top, are remarkable. Friendly and highly professional.”
“My mom resides in the assisted living portion of Langdon Place of Keene. She has dementia, which is an ever evolving process of adjusting expectations for what she can do herself. I arrived the other day to find that she had taken several days worth of extra medications. I was obviously very concerned (ok, I was freaking out). I happened to catch the Director of Health and Wellness in her office. She validated my concern, while calmly working with me to come up with a solution.”
This facility meets both EveryPlace staffing reference benchmarks. Higher staffing is generally associated with stronger day-to-day care.
Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.
Resident outcomes compared with national, state, and local averages · 3 measures
2
measures
1
measures
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Detailed Medicare record · up to 3-year lookback
Langdon Place of Keene shows a pattern of recurring infection control issues, with deficiencies cited in both 2024 and 2025 surveys despite corrections. The facility has had problems across infection prevention, medication management, and fire safety systems over three years. While all deficiencies have been corrected according to state records, the repeated infection control violations suggest ongoing challenges in this critical area that families should discuss during visits.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Egress Deficiencies
Install emergency lighting that can last at least 1 1/2 hours.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Quality of Life and Care Deficiencies
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Pharmacy Service Deficiencies
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Pharmacy Service Deficiencies
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Egress Deficiencies
Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
Langdon Place of Keene
for profit
603 Healthcare
7 facilities nationwide
Chain avg rating: 2.0/5 · Rank 1 of 7 (Highest rating)
Owners
Black Mountain Peak Healthcare, LLC
Owner · Organization
Pr Nh Holdings LLC
Owner (parent company) · Organization
Rr Nh Holdings LLC
Owner (parent company) · Organization
Key personnel
Contact this facility directly and verify the details that matter most to your family.
Medicare Care Compare
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Google Reviews
105 reviews from families & visitors
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EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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