Langdon Place of Keene
Strong Medicare quality ratings; families often praise warm, attentive nursing and care staff. Still worth an in-person visit.
based on 102 Google reviews
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What this means for your family
Langdon Place of Keene is highly regarded for its compassionate nursing staff and effective rehabilitation programs, making it a strong candidate for recovery or long-term care. However, families should be proactive in maintaining open lines of communication with administration, as some reviewers have noted occasional delays in responsiveness or coordination.
Google Reviews
Google Reviews
102 reviews on Google“Langdon Place of Keene is widely praised for its compassionate, professional nursing staff and effective rehabilitation services that help residents regain mobility. While the facility is frequently commended for its cleanliness and supportive environment, a few families have raised concerns regarding communication gaps and occasional lapses in administrative responsiveness. Overall, it is highly regarded by families for its dedicated care, particularly in memory support and post-hospital recovery.”
Quality Themes
Tap a score for detailsStrengths
- Warm, attentive nursing and care staff
- Effective physical and occupational therapy
- Clean, well-maintained facility
- Compassionate memory care support
Concerns
- Communication and responsiveness from administration (mentioned by 3 reviewers)
- Inconsistent laundry services (mentioned by 2 reviewers)
- Dietary department quality and variety (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 106 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1I noticed your team is very active in responding to online feedback; how do you use that input to improve the daily experience for residents?
- 2With the current staffing levels, how do you ensure that each resident receives the personalized attention they need throughout the day?
- 3Could you walk me through the process for handling laundry to ensure items are tracked and returned consistently?
- 4I understand you have a physical and occupational therapy program; how are those services integrated into a resident's daily routine?
- 5How does the dietary team gather and incorporate resident feedback to ensure the meal options meet everyone's nutritional needs and preferences?
- 6Given the recent health inspection report, what specific steps has the facility taken to address those findings and maintain high standards of care?
Personalized based on this facility's data
Key Review Excerpts
“The Memory Care Unit at Langdon Place of Keene is an extraordinary residential placement facility for the care of those with dementia. Julie, my wife of 45 years, has lived there for almost two years. She entered in a highly confused state, with problems of mobility and balance. She has stabilized at a state of much better cognitive and physical functioning.”
“The staff, bottom to top, are remarkable. Friendly and highly professional.”
“My mom resides in the assisted living portion of Langdon Place of Keene. She has dementia, which is an ever evolving process of adjusting expectations for what she can do herself. I arrived the other day to find that she had taken several days worth of extra medications. I was obviously very concerned (ok, I was freaking out). I happened to catch the Director of Health and Wellness in her office. She validated my concern, while calmly working with me to come up with a solution.”
Staffing
Staffing Hours
per resident/day · Medicare 2026This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 3 measures
2
measures
1
measures
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Langdon Place of Keene shows a pattern of recurring infection control issues, with deficiencies cited in both 2024 and 2025 surveys despite corrections. The facility has had problems across infection prevention, medication management, and fire safety systems over three years. While all deficiencies have been corrected according to state records, the repeated infection control violations suggest ongoing challenges in this critical area that families should discuss during visits.
Feb 11, 2026Routine2
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Egress Deficiencies
Install emergency lighting that can last at least 1 1/2 hours.
Jan 3, 2025Routine2
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Jan 18, 2024Routine5
Quality of Life and Care Deficiencies
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Pharmacy Service Deficiencies
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Pharmacy Service Deficiencies
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Egress Deficiencies
Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
Ownership & Operations
Who Operates This Facility
Langdon Place of Keene
for profit
Chain Affiliation
603 Healthcare
7 facilities nationwide
Chain avg rating: 2.0/5 · Rank 2 of 7 (Best)
Ownership & Management
Owners
Black Mountain Peak Healthcare, LLC
Owner · Organization
Pr Nh Holdings LLC
Owner (parent company) · Organization
Rr Nh Holdings LLC
Owner (parent company) · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
102 reviews from families & visitors
Official Website
Visit langdonkeene.com
Medicare data downloads
Original nursing home datasets
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