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Assisted Living

Cherry Hill Haven

Families consistently rate this highly — reviewers highlight compassionate and patient dementia care. Schedule a visit to confirm the fit.

4841 N. Long Lake Rd, Traverse City, MI 4968416 bedsLicensed & Active
Source: MI LARA — view official record
Google rating
4.4/5

based on 8 Google reviews

5
4
3
2
1

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What this means for your family

Cherry Hill Haven is an excellent choice for families seeking compassionate, person-centered care for residents with dementia or end-of-life needs. The staff's ability to maintain dignity during cognitive decline is a standout strength. While there was a serious allegation of poor training and medication errors in 2016, recent years show a consistent pattern of high-quality, loving care.

Google Reviews

Google Reviews

8 reviews on Google
Cherry Hill Haven is highly regarded for its compassionate, patient staff, particularly when caring for residents with advanced dementia or end-of-life needs. While many families praise the homey, clean, and comfortable environment, one historical review warns of significant decline in care quality and medication errors following a change in ownership.

Quality Themes

Tap a score for details
Food9.0Staff10.0Clean10.0ActivitiesN/AMeds1.0Memory10.0Comms10.0ValueN/A

Strengths

  • Compassionate and patient dementia care
  • Clean and comfortable environment
  • Attentive and kind nursing staff
  • -1
  • Home-cooked, high-quality meals

Concerns

  • Historical decline in training and medication safety following ownership change

Rating Trends

Tap a year to see what changed

2341.02016(1)4.02017(1)5.02018(1)5.02019(1)5.02023(2)5.02025(2)

Distribution · 8 analyzed

5
6
4
1
3
0
2
0
1
1

How They Respond to Reviews

25%response rate

This facility rarely responds to reviews.

Questions for Your Tour

  • 1Since Cherry Hill Haven is such an intimate community of 16 residents, how does that small size help you personalize daily care for each person?
  • 2We noticed you engage with the community online; how does the staff typically keep families updated on their loved one's well-being between visits?
  • 3With such a close-knit group, what kind of daily activities or social outings do the residents usually enjoy together?
  • 4In a smaller setting like this, what is the specific protocol if a medical emergency occurs during the night?
  • 5How do you ensure that the personalized attention promised in your care model is maintained during shift changes?
  • 6What does a typical mealtime look like for the residents here at the Haven?

Personalized based on this facility's data


Key Review Excerpts

The staff, Nick in particular was an absolute gem. The lodge felt nothing like a nursing home. It was comfortable, clean, and tucked into the woods.

End-of-life care family member · 2025★★★★★

Yet even as her dementia tested them -- and did it test them at times -- the staff saw through it and saw the human being behind that dr

Memory care family member · 2025★★★★★

The skilled staff has been understanding and patient as Mom progressed thru dementia and into alzheimer's, from being fully mobile and vocal to being in a wheelchair.

Long-term resident's family · 2023★★★★★
Source: 8 Google reviews

State Inspection History

State Inspections

Source: MI Dept. of Licensing & Regulatory Affairs

4total
2deficiencies

Key Findings

Recent investigations at Cherry Hill Haven identified serious concerns regarding medication administration timing and the integrity of fire drill documentation. While the most recent renewal report shows substantial compliance, previous reports documented instances of medications not being given according to label instructions and staff signing off on unperformed fire drills.

Feb 9, 2026Routine
CleanReport

No deficiencies found during this inspection.

Jul 30, 2025Complaint
R 400.15312

Resident A did not receive her nighttime medication on approximately June 23, 2025, and medication has often been given at 10:00 p.m. despite label instructions specifying 8:00 p.m. or 9:00 p.m.

Feb 15, 2024Complaint

Fire drills were not being conducted; staff were being asked to sign logs for drills that had not actually taken place, and training for staff was limited to reading a manual without hands-on demonstration.

Jan 26, 2024Routine
CleanReport

No deficiencies found during this inspection.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Baruch Sls, INC.

Source: State licensing data

Contact

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References & Resources

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