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Assisted Living

Cherry Hill Haven III

Families consistently rate this highly — reviewers highlight compassionate, patient dementia care. Schedule a visit to confirm the fit.

4885 N Long Lake Road, Traverse City, MI 4968416 bedsLicensed & Active
Source: MI LARA — view official record
Google rating
4.4/5

based on 8 Google reviews

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What this means for your family

Cherry Hill Haven III is highly regarded for its compassionate, long-term dementia care and home-like atmosphere. While there was a critical review regarding staff training in 2016, recent years show consistently high satisfaction; however, families should always conduct a tour to observe current staff-to-resident interactions and ask about their specific training protocols for new hires.

Google Reviews

Google Reviews

8 reviews on Google
Cherry Hill Haven III is consistently praised by families for its compassionate, home-like environment and dedicated staff who provide high-quality end-of-life and dementia care. While one older review from 2016 raised concerns regarding staff training and medication errors following a change in ownership, recent feedback from 2023 and 2025 highlights a stable, caring, and communicative team.

Quality Themes

Tap a score for details
Food9.0Staff8.0Clean9.0ActivitiesN/AMeds5.0Memory9.0Comms9.0ValueN/A

Strengths

  • Compassionate, patient dementia care
  • Home-like, comfortable environment
  • Attentive and kind staff
  • Consistent, reliable communication

Concerns

  • Inadequate staff training and medication management

Rating Trends

Tap a year to see what changed

2341.02016(2)4.02017(2)5.02018(2)5.02019(2)5.02023(4)5.02025(4)

Distribution · 16 analyzed

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How They Respond to Reviews

25%response rate

This facility rarely responds to reviews.

Questions for Your Tour

  • 1Since the community feels so much like a home, what are some of the favorite shared activities or daily routines that residents enjoy together?
  • 2With such a small and intimate group of 16 residents, how do you ensure each person receives personalized attention throughout the day?
  • 3How does your team approach specialized care and patience for residents who may be experiencing symptoms of dementia?
  • 4Can you walk me through your specific process for tracking and managing daily medications to ensure everything is handled accurately?
  • 5What is your protocol for handling medical emergencies or unexpected health changes during the night?
  • 6I noticed how much you value communication with families; how do you typically keep us updated on our loved one's well-being and any changes in their health?

Personalized based on this facility's data


Key Review Excerpts

Yet even as her dementia tested them -- and oh, did it test them at times -- the staff saw through it and saw the human being behind that dr

Memory care family member · 2025★★★★★

The skilled staff has been understanding and patient as Mom progressed thru dementia and into alzheimer's, from being fully mobile and vocal to being in a wheelchair. Along with the care, the staff provides prompt and appropriate communication.

Long-term resident's family · 2023★★★★★

The staff, Nick in particular was an absolute gem. The lodge felt nothing like a nursing home. It was comfortable, clean, and tucked into the woods.

Long-term resident's family · 2025★★★★★
Source: 8 Google reviews

State Inspection History

State Inspections

Source: MI Dept. of Licensing & Regulatory Affairs

3total
1deficiencies

Key Findings

The facility was found to be in substantial compliance during its most recent renewal. However, a 2023 investigation identified a serious deficiency where staffing levels during overnight hours were insufficient to safely perform required two-person transfers for a resident.

Sep 13, 2024Routine
CleanReport

No deficiencies found during this inspection.

Oct 12, 2023Complaint
R 400.15206

Insufficient direct care staff on duty during overnight hours (11:00 p.m. to 7:00 a.m.) to meet the resident's assessment plan requirement of a two-person transfer.

Aug 28, 2015Other
CleanReport

No deficiencies found during this inspection.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Baruch Sls, INC.

Source: State licensing data

Contact

Get in Touch

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References & Resources

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