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Assisted Living

Cherry Creek Retirement Village

Families consistently rate this highly — reviewers highlight compassionate and attentive staff. Schedule a visit to confirm the fit.

14555 E Hampden Ave, Aurora, CO 8001435 bedsLicensed & Active
Source: CO CDPHE — view official record
Google rating
4.6/5

based on 44 Google reviews

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Cherry Creek Retirement Village Assisted Living in Aurora, CO — Street View
Street View

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What this means for your family

Cherry Creek Retirement Village is highly regarded for its compassionate staff and active social environment, making it a strong contender for those prioritizing community engagement. However, families should inquire about current food service management and staffing ratios, as some recent feedback suggests these areas can be inconsistent.

Google Reviews

Google Reviews

44 reviews on Google
Cherry Creek Retirement Village is widely praised for its compassionate, attentive staff and welcoming atmosphere, with many families noting the strong leadership of the executive director. While the facility is frequently described as clean and well-maintained, some reviewers have raised concerns regarding food quality and occasional staffing shortages. Overall, it is viewed as a supportive community that helps residents transition comfortably into assisted living.

Quality Themes

Tap a score for details
Food5.0Staff9.0Clean8.0Activities9.0MedsN/AMemoryN/AComms7.0Value8.0

Strengths

  • Compassionate and attentive staff
  • Strong, visible leadership
  • Clean and well-maintained facility
  • Active social calendar and community engagement

Concerns

  • Inconsistent food quality and service (mentioned by 3 reviewers)
  • Staffing shortages impacting service levels (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

234'14(5)'18(1)'20(2)'23(7)'25(10)'26(1)

Distribution · 46 analyzed

5
38
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How They Respond to Reviews

67%response rate

This facility responds to some reviews.

Questions for Your Tour

  • 1It's wonderful to see how well-maintained and clean the facility is; what are your current goals for maintaining this high standard of care?
  • 2We've heard great things about the leadership here, so how involved is the management team in the day-to-day interactions with residents?
  • 3Could you tell us more about the social calendar and what kind of community engagement activities the residents participate in weekly?
  • 4What steps are being taken to ensure consistent meal service and variety in the dining experience for the residents?
  • 5How do you manage staffing levels during busy periods to ensure every resident receives the attentive care they need?
  • 6In the event of a medical emergency during the night, what is the specific protocol for getting help to a resident immediately?

Personalized based on this facility's data


Key Review Excerpts

The commitment to the safety and enrichment of the residents lives is driven top down by Executive Director Kazua Lee. I have never, in all my life seen a leader of a large facility engage at the level of resident support that I have witnessed personally with her.

Long-term resident's family · 2023★★★★★

The staff is so incredibly nice & attentive and treat Mom like she is family. Thank you, Cherry Creek for making a new home for my Mom and giving me piece of mind.

Long-term resident's family · 2024★★★★★

I wish this had been the case with the previous directors, and I told Cindy of the messages I left with other folks who never called me back so she could address it.

Long-term resident's family · 2025★★★☆☆
Source: 44 Google reviews

State Inspection History

State Inspections

Source: CO Dept. of Public Health & Environment

3total
2deficiencies
Apr 23, 2026Complaint
CleanReport

No deficiencies found during this inspection.

Aug 10, 2023Follow-up
N/A0000 & 9999

A revisit survey was completed on 8/10/23 for all previous deficiencies cited on 1/29/23. The agency is in compliance with all regulations surveyed. Citation coded "0000" or "9999" are initial and final comments of an inspection for informational purposes, this field may also have been left blank intentionally

Jan 19, 2023Other
N/A0000, 1468, 1510 and 1 more

A relicensure survey was completed on 1/19/23. Deficiencies were cited. Based on interviews and record review, the residence failed to document accurate information in the electronic medication administration record (eMAR), affecting three of six sample residents (#2, #4, and #6). (Cross-reference Q1468)Findings include:1. Resident #2 was admitted to the residence on 12/28/22, with diagnoses including systemic inflammatory response syndrome, hypotension, gastro-esophageal reflux disease, hypovolemia, and vitamin deficiency.a. Carboxymethylcellulose Written practitioner' s orders, dated 12/15/22, directed the residence to instill one drop of 0.5% carboxymethylcellulose in each eye two times daily. However, the January 2023 eMAR contained check marks that an out-of-stock medication was given on 1/2-1/4/23 in the morning, 1/6/23 in the morning, and 1/3/23 in the evening.b. MetoprololWritten practitioner' s orders, dated 12/3/22, directed the residence to administer 12.5 mg of metoprolol twice daily. However, the January 2023 eMAR contained check marks that an out-of-stock me.. Based on record review and interview, the residence failed to for comply with authorized practitioner orders associated with medication administration, affecting four of six sample residents (#2, #4-#6). Findings include: 1. Residence PolicyA resident agreement dated December 2016, read in part: "staff may administer medications in an assisted living community to ensure prescribed. Medications are delivered to the appropriate resident at the appropriate time as prescribed by the physician."2. Resident #2 was admitted to the residence on 12/28/22, with diagnoses including systemic inflammatory response syndrome, hypotension, gastro-esophageal reflux disease, hypovolemia, and vitamin deficiency.a. SennaA written practitioner order, dated 12/15/22, directed the residence to administer an 8.6 mg tablet of senna, twice daily. However, the January 2023 read senna was not administered on 1/1-1/3/23, 1/4/23 in the evening, 1/5/23, and 1/6/23 in the evening, due to the medication being unavailable, for .. THIS PORTION OF THE REPORT IS FOR INFORMATIONAL PURPOSES ONLY.No response is necessary.The residence was advised it must review and maintain the following processes in accordance with existing program regulations found at 6 CCR 1011-1, Chapter2 and Chapter 7.7.13 If the employee or volunteer is a qualified medication administration person, the following shall also be retained in the employee' s or volunteer' s personnel file: (A) Documentation that the individual' s name appears on the Department' s list of individuals who have successfully completed the medication administration competency evaluation; and (B) A signed disclosure that the individual has not had a professional medical, nursing, or pharmacy license revoked in this or any other state for reasons directly related to the administration of medications.11.2.3 Facilities and agencies shall ensure that ninety percent (90%) of employees and direct contractors have received the influenza vaccine during a given influenza season. In order to demonstrate that ..

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References & Resources

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