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Nursing HomeMedicaid Investigative

Hampden Hills Post Acute

Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.

14699 E Hampden Ave, Meadow Hills · Aurora, CO 80014218 bedsLicensed & Active
Source: CO CDPHE — view official record
2/5
Medicare
Inspection
Quality
Staffing
Google rating
3.2/5

based on 10 Google reviews

5
4
3
2
1
Hampden Hills Post Acute Nursing Home in Aurora, CO — Street View
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3/ 10
moderate Risk

Quality Concerns Identified

Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.

  • Low overall rating (2/5 stars)
  • Above-median deficiencies (17 vs median 7)

Below average in CO · Below recommended RN staffing · Low staff turnover (stable workforce) · Below chain average · No penalties on record

Source: Medicare data

What this means for your family

Given the recent reports of administrative issues and staff conduct, families should exercise caution and conduct a thorough in-person tour, paying close attention to the cleanliness of the rooms and the demeanor of the staff. It is highly recommended to clarify the facility's current ownership and management structure, as multiple reviewers have noted significant changes in quality over the last few years.

Google Reviews

Google Reviews

10 reviews on Google
Hampden Hills Post Acute faces significant criticism regarding administrative oversight, facility maintenance, and staff professionalism during end-of-life care. While some older reviews highlight long-term stability and compassionate care, recent feedback points to a decline in quality following changes in ownership, specifically citing issues with social work decisions and disrespectful staff interactions.

Quality Themes

Tap a score for details
FoodN/AStaff4.0Clean2.0ActivitiesN/AMedsN/AMemoryN/AComms3.0ValueN/A

Strengths

  • Historical long-term care stability
  • Small resident population allowing for personalized attention
  • Professional rehab services

Concerns

  • Poor facility maintenance and cleanliness (mentioned by 2 reviewers)
  • Staff unprofessionalism and lack of empathy (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

2343.72019(3)5.02020(1)5.02023(1)2.02024(4)2.02025(2)

Distribution · 11 analyzed

5
5
4
0
3
1
2
0
1
5

How They Respond to Reviews

0%response rate

Questions for Your Tour

  • 1Given the recent feedback regarding facility upkeep, what is your current process for ensuring daily cleanliness and routine maintenance in resident living areas?
  • 2With the facility currently holding a 3-star staffing rating, how do you ensure that residents receive consistent, personalized attention and emotional support throughout the day?
  • 3I noticed the facility has a long history of stability; how do you integrate that experience into your current staff training to ensure professional and empathetic care?
  • 4What specific protocols are in place to manage medical emergencies, and how do you communicate these situations to family members in real-time?
  • 5Could you walk me through the daily activity schedule and explain how you tailor these programs to keep residents engaged and active?
  • 6How do you approach communication with families regarding changes in a resident's health or care plan to ensure we are always kept in the loop?

Personalized based on this facility's data


Key Review Excerpts

Hampden Hills has been watching over my mother for the past 6 years now post stroke. Their care for her has been a life saver for our family.

Long-term resident's family · 2020☆☆☆☆

This facility was so heartless when I lost my nana. I went to see her in her room after she passed away and from the second I walked in the staff members beyond disrespectful.

Family member · 2024☆☆☆☆

His room was not ready for him upon entering with a filthy carpet (not vacuumed and large spots hidden by the bed, no furniture except for a stripped double mattress sitting on top of a makeshift twin mattress- unstable, filthy walls needing paint and torn unusable window shades!

Family member · 2019☆☆☆☆
Source: 10 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.46hrs
61%
Registered nurses for medical care
Total Nursing
3.27hrs
80%
All nurses + aides combined
Staff Turnover
25%
Lower is better (< 30% = good)
RN Turnover
24%
Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
3/ 5
Better Than Avg

7

measures

Worse Than Avg

8

measures

Mixed Results

2

measures

Long-Stay Residents
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility5.6%
Better than Avg
Here
5.6%
US
19.5%
CO
11.3%
Arapahoe
9.1%
🚶

Residents whose walking got worse

↓ Lower is better
This Facility26.0%
Worse than Avg
Here
26.0%
US
15.3%
CO
14.4%
Arapahoe
12.5%
😔

Residents with depression symptoms

↓ Lower is better
This Facility19.5%
Worse than Avg
Here
19.5%
US
12.1%
CO
8.5%
Arapahoe
7.1%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility24.9%
Worse than Avg
Here
24.9%
US
19.4%
CO
21.7%
Arapahoe
20.1%
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility17.3%
Worse than Avg
Here
17.3%
US
14.4%
CO
13.8%
Arapahoe
12.1%
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility16.0%
Mixed vs Avgs
Here
16.0%
US
15.4%
CO
20.0%
Arapahoe
15.2%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility66.3%
Worse than Avg
Here
66.3%
US
81.8%
CO
76.3%
Arapahoe
80.6%
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility72.6%
Worse than Avg
Here
72.6%
US
79.7%
CO
75.6%
Arapahoe
76.3%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility1.3%
Better than Avg
Here
1.3%
US
1.6%
CO
1.5%
Arapahoe
1.2%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

17deficiencies
Well above state avg (8.8)
10 complaint-triggered

This facility has concerning patterns with families filing complaints that triggered 10 deficiencies across recent inspections. The most recurring problem areas are resident rights violations, daily care assistance, and infection control - with infection control issues appearing in three separate surveys from 2022 to 2025, suggesting persistent challenges. While the facility has correction dates for all deficiencies, the repeated violations in core care areas and multiple family-initiated complaints warrant careful consideration during your visit.

Jan 16, 2025Routine
11
0558Potential for harm · PatternCorrected

Resident Rights Deficiencies

Reasonably accommodate the needs and preferences of each resident.

0565Potential for harm · PatternCorrected

Resident Rights Deficiencies

Honor the resident's right to organize and participate in resident/family groups in the facility.

0679Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Provide activities to meet all resident's needs.

0880Potential for harm · PatternCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0921Potential for harm · PatternCorrected

Environmental Deficiencies

Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

0561Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

0641Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

0644Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

0658Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure services provided by the nursing facility meet professional standards of quality.

0744Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.

0810Potential for harm · IsolatedCorrected

Nutrition and Dietary Deficiencies

Provide special eating equipment and utensils for residents who need them and appropriate assistance.

Jan 16, 2025Complaint
6
0584Potential for harm · PatternCorrected

Resident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

0803Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

0677Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

0685Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Assist a resident in gaining access to vision and hearing services.

0791Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide or obtain dental services for each resident.

0825Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide or get specialized rehabilitative services as required for a resident.

Dec 5, 2023Complaint
1
0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

Jul 27, 2023Routine
11
0578Potential for harm · PatternCorrected

Resident Rights Deficiencies

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

0584Potential for harm · PatternCorrected

Resident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

0880Potential for harm · PatternCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0600Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

0645Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

PASARR screening for Mental disorders or Intellectual Disabilities

0676Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.

0693Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

0695Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

0761Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0808Potential for harm · IsolatedCorrected

Nutrition and Dietary Deficiencies

Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.

0574Minimal · WidespreadCorrected

Resident Rights Deficiencies

The resident has the right to receive notices in a format and a language he or she understands.

Jul 27, 2023Complaint
3
0677Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

0689Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Jun 17, 2022Routine
10
0812Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0554Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Allow residents to self-administer drugs if determined clinically appropriate.

0578Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

0583Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Keep residents' personal and medical records private and confidential.

0645Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

PASARR screening for Mental disorders or Intellectual Disabilities

0657Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0690Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

0693Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

0758Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

0760Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure that residents are free from significant medication errors.

State Inspection History

State Inspections

Source: CO Dept. of Public Health & Environment

8total
2deficiencies
Dec 1, 2025Complaint
CleanReport

No deficiencies found during this inspection.

Mar 31, 2025Follow-up
CleanReport

No deficiencies found during this inspection.

Mar 11, 2025Complaint
CleanReport

No deficiencies found during this inspection.

Feb 19, 2025Complaint
CleanReport

No deficiencies found during this inspection.

Feb 12, 2025Routine
N/A0000, 0200, 0211 and 7 more

STANDARD not met; Based on record review during the survey, it was determined that the facility failed to maintain sprinkler-protected areas per Life Safety 101, 19.3.2.5 and NFPA 80, 5.2.(1)The roll-down fire doors used as an option for protection against a hazardous area requiring a one-hour separation betwe.. STANDARD is not met as evidenced by: Based on record review, it was determined that the facility failed to maintain all portable fire extinguishers as required by NFPA 10 and Life Safety Code 101.Records that fire extinguishers in the kitchen and smoking area failed 6-year hydrostatic test. Life Safety Code 101, 2012 Edition, secti.. STANDARD is not met, as evidenced by: Based on record review and staff interviews during the survey, it was determined that the facility failed to maintain emergency power systems in accordance with section 19.2.9.1 of the Life Safety Code and the referenced 2010 NFPA 110, Section 8.3.8 Maintenance and Operational Testing. The facility .. STANDARD not met as evidenced by the following: During the review of the facility records confirm that the facility had the kitchen-hood-exhaust-system inspection as required by NFPA 96 (Chapter 11, Section 11.2.1). The facility was unable to provide documentation showing that the kitchen suppression system had been inspected and se.. STANDARD not met as evidenced by: Based on observation and staff interview during the survey; it was determined that the facility failed to arrange the exit access so that exits are readily accessible at all times by Life Safety Code 101 Section 19.2.2.2.4, 7.2.1.5.3. (1)Main Kitchen and Dietary Office doors are equipped with loc.. STANDARD not met as evidenced by: Based on observation and staff interview during the survey; it was determined that the facility failed to continuously maintain the exit discharge and access means of egress to full us in case of an emergency. Life Safety Code 101 Section 19.2.1 and 7.2.1.7.Exit doors with delayed egress located halls 1.. STANDARD not met as evidenced by: Through observation and record review the facility failed to maintain the fire alarm system per NFPA 72 and 2012 Life Safety Code 101. The annual fire alarm inspection report indicates multiple trouble signals during testing.(1)Hall 9 main tamper report as a trouble open circuit then changes to supervisory on t.. STANDARD not met, as evidenced by observation and staff interviews during the survey. It was determined that the facility failed to maintain the marking of means of egress per the 20212 Life Safety Code 101- Section 7.10. Exit signage in the Dining Room and Hall 2000, directional indicator pointing in the correct direction.Life Safety Code 19... This standard not met: Based on observations and staff interviews, it was determined that the facility failed to provide an adequate source of input ratings for appliances operating at elevations above 2,000 feet, in accordance with the National Fire Protection Association (NFPA) Life Safety Code and NFPA 54 Natural Gas Code. The orifices for new clot.. This survey was conducted in accordance with the Federal Register at Section 42 CFR 483.70(a).The initial comments (ID Prefix Tag K-000) are informational only and are a representation of the facility' s general characteristics.The facility consists of two adjacent structures licensed as one facility for two hundred eighteen (218) resident beds. &nb..

Jan 16, 2025Complaint
N/A0000, 0558, 0561 and 15 more

A recertification survey with complaint #CO38277, #CO38427, #CO38751, and #CO38840 was completed on 1/13/25 t.. An Emergency Preparedness survey was conducted from 1/13/25 to 1/16/25. No deficiencies were cited. Based on interviews and record review, the facility failed to incorporate recommendations from the preadmission scr.. Based on interviews and record reviews the facility failed to maintain a clean and sanitary homelike environment for .. Based on observations and interviews, the facility failed to ensure reasonable accommodation of needs for residents .. Based on observations and interviews, the facility failed to provide a safe, functional, sanitary and comfortable envir.. Based on observations record review and interviews, the facility failed to ensure residents who were unable to carry .. Based on observations, record review and interviews, the facility failed to assist residents to obtain routine or emerg.. Based on observations, record review and interviews, the facility failed to ensure a resident who displayed or was dia.. Based on observations, record review and interviews, the facility failed to ensure infection prevention and control pr.. Based on observations, record review and interviews, the facility failed to ensure menus were followed to meet the r.. Based on observations, record review and interviews, the facility failed to ensure the services provided or arranged b.. Based on observations, record review and interviews, the facility failed to ensure three (#23, #34 and #21) of four re.. Based on observations, record review and interviews, the facility failed to provide accessible dining equipment and u.. Based on observations, record review and interviews, the facility failed to provide the resident the right to make cho.. Based on observations, record reviews and interviews, the facility failed to ensure proper treatment and assistive de.. Based on record review and interviews, the facility failed to ensure specialized rehabilitative services to maintain hig.. Based on record review and interviews, the facility failed to ensure the minimum data set (MDS) assessment accurate.. Based on record review, observations and interviews, the facility failed to ensure prompt action was taken upon the ..

Aug 20, 2024Complaint
CleanReport

No deficiencies found during this inspection.

May 13, 2024Complaint
CleanReport

No deficiencies found during this inspection.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Hampden Hills Post Acute

Organization Type

for profit

Chain Affiliation

Chain Name

The Ensign Group

Chain Size

338 facilities nationwide

Chain avg rating: 3.2/5 · Rank 278 of 328

Ownership & Management

Owners

Port, Barry

Individual is an Owner, Partner or Trustee of Any Adp of the Snf

Key personnel

Englade, KeithManaging Control - Governing BodyGoldberg, SheldonManaging Control - Governing BodyJorgensen, DavidOfficer / DirectorBurnam, SoonOfficer / DirectorGraham, JosephOfficer / Director
Source: Medicare provider data

Contact

Get in Touch

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References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

Safer Alternatives Nearby

Based on current clinical data, we identified 6 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.

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