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Nursing HomeMedicaid

Cherry Blossom Health and Rehabilitation

Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.

3520 Kenneth Drive, Macon, GA 3120682 bedsLicensed & Active
3/5
Medicare
Inspection
Quality
Staffing
Google rating
3.8/5

based on 27 Google reviews

5
4
3
2
1
Cherry Blossom Health and Rehabilitation Nursing Home in Macon, GA — Street View
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What this means for your family

While recent reviews suggest a significant improvement in staff attentiveness and facility cleanliness compared to past years, the facility has a history of serious complaints regarding patient outcomes. We recommend scheduling an in-person tour to observe current staff interactions and specifically inquiring about their pest control and sanitation protocols given the very recent report of infestation.

Google Reviews

Google Reviews

27 reviews on Google
Cherry Blossom Health and Rehabilitation receives highly polarized feedback, with older reviews citing severe neglect and incompetence, while recent reviews from 2025 praise the facility for its caring staff and clean environment. Families considering this facility should be aware of the stark contrast between historical reports of poor care and more recent positive experiences. The facility appears to have undergone significant changes in management or culture, but the presence of a recent critical report regarding sanitation remains a notable concern.

Quality Themes

Tap a score for details
FoodN/AStaff6.0Clean5.0ActivitiesN/AMedsN/AMemoryN/AComms7.0ValueN/A

Strengths

  • Attentive and caring nursing staff
  • Clean and well-decorated environment
  • Effective rehabilitation therapy
  • Supportive administrative leadership

Concerns

  • Allegations of neglect leading to poor patient outcomes (mentioned by 5 reviewers)
  • Reports of rude or unprofessional staff behavior (mentioned by 3 reviewers)

Rating Trends

Tap a year to see what changed

2341.0'16(1)3.01.0'18(1)2.45.0'21(1)3.05.0'25(10)4.2'26(5)

Distribution · 27 analyzed

5
18
4
1
3
0
2
0
1
8

How They Respond to Reviews

63%response rate

This facility responds to some reviews.

Questions for Your Tour

  • 1I noticed that staffing levels are a primary focus for your team; could you walk me through how you ensure consistent, high-quality care for all 82 residents throughout the day and night?
  • 2Given the recent feedback regarding patient outcomes, what specific protocols or oversight measures have you implemented to ensure resident safety and prevent neglect?
  • 3I see that your leadership team is active in responding to family feedback online; how do you typically handle and resolve concerns when a family member feels that a staff interaction was unprofessional?
  • 4With a 3-star health inspection rating, could you share what steps the facility is taking to address the recent deficiency and improve your overall compliance standards?
  • 5What does a typical daily schedule look like for residents here, and how do you encourage social engagement among those in the rehabilitation program?
  • 6In the event of a medical emergency, what is your protocol for notifying family members, and how quickly can your on-site team escalate care if a resident's condition changes suddenly?

Personalized based on this facility's data


Key Review Excerpts

The staff, with a few exceptions, have been kind, helpful, and attentive. Most of them genuinely care and do their best every day.

Long-term resident · 2025★★★★★

I’m very happy with the care they are giving my mom. The staff is very attentive.

Resident's family · 2025★★★★★

The facility was always clean and if they were short staffed you couldn't tell.

Resident's family · 2025★★★★★
Source: 27 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.41hrs
54%
Registered nurses for medical care
Total Nursing
3.57hrs
87%
All nurses + aides combined
Staff Turnover
57%
Lower is better (< 30% = good)
RN Turnover
50%
Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
4/ 5
Better Than Avg

10

measures

Worse Than Avg

3

measures

Mixed Results

4

measures

Long-Stay Residents
😔

Residents with depression symptoms

↓ Lower is better
This Facility0.0%
Better than Avg
Here
0.0%
US
12.1%
GA
10.6%
Bibb
4.2%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility7.1%
Better than Avg
Here
7.1%
US
14.4%
GA
15.7%
Bibb
12.9%
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility26.9%
Worse than Avg
Here
26.9%
US
19.5%
GA
20.5%
Bibb
18.9%
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility98.2%
Better than Avg
Here
98.2%
US
93.4%
GA
91.2%
Bibb
91.7%
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility19.2%
Mixed vs Avgs
Here
19.2%
US
19.4%
GA
16.0%
Bibb
12.8%
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility17.5%
Mixed vs Avgs
Here
17.5%
US
15.4%
GA
20.1%
Bibb
21.2%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility63.6%
Worse than Avg
Here
63.6%
US
79.7%
GA
78.4%
Bibb
74.5%
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility80.9%
Mixed vs Avgs
Here
80.9%
US
81.8%
GA
80.4%
Bibb
67.0%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility0.0%
Better than Avg
Here
0.0%
US
1.6%
GA
2.4%
Bibb
3.3%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

1deficiencies
Well below state avg (6.1)
1 complaint-triggered

Cherry Blossom Health and Rehabilitation has faced significant deficiencies, including a complaint-triggered issue regarding failure to properly report suspected abuse or neglect. The facility shows recurring problems with daily care assistance, care planning, and safety maintenance across multiple surveys. While all deficiencies have correction dates, the pattern suggests potential ongoing challenges with basic resident care standards and facility oversight that families should investigate further.

Feb 13, 2025Routine
5
0812Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0291Potential for harm · PatternCorrected

Egress Deficiencies

Install emergency lighting that can last at least 1 1/2 hours.

0353Potential for harm · PatternCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0293Potential for harm · IsolatedCorrected

Egress Deficiencies

Have properly located and lighted "Exit" signs.

0321Potential for harm · IsolatedCorrected

Smoke Deficiencies

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

Sep 21, 2023Routine
14
0700Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.

0558Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Reasonably accommodate the needs and preferences of each resident.

0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0657Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0677Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

0688Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

0689Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0730Potential for harm · IsolatedCorrected

Nursing and Physician Services Deficiencies

Observe each nurse aide's job performance and give regular training.

0790Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide routine and 24-hour emergency dental care for each resident.

0842Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

0881Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Implement a program that monitors antibiotic use.

0940Potential for harm · IsolatedCorrected

Administration Deficiencies

Develop, implement, and/or maintain an effective training program for all new and existing staff members.

0943Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.

0949Potential for harm · IsolatedCorrected

Administration Deficiencies

Provide behavior health training consistent with the requirements and as determined by a facility assessment.

Sep 21, 2023Complaint
1
0609Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Mar 17, 2022Routine
1
0791Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide or obtain dental services for each resident.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Cherry Blossom Health and Rehabilitation

Organization Type

nonprofit

Chain Affiliation

Chain Name

Ethica Health

Chain Size

49 facilities nationwide

Chain avg rating: 3.6/5 · Rank 38 of 48

Ownership & Management

Owners

B.f.l.d., INC.

Owner · Organization

100%

Sheffield, Kimberly

Individual is an Owner, Partner or Trustee of Any Adp of the Snf

Key personnel

Cable, PaulManaging Control - Governing BodyDavis, GregoryManaging Control - Governing BodyDennis, KathrynManaging Control - Governing BodyNichols, JosephManaging Control - Governing BodyRollins, RonnieManaging Control - Governing Body
Source: Medicare provider data

Contact

Get in Touch

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References & Resources

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