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Nursing HomeMedicaid Investigative

Pruitthealth - Macon

Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.

2255 Anthony Road, Macon, GA 31204228 bedsLicensed & Active
2/5
Medicare
Inspection
Quality
Staffing
Google rating
3.6/5

based on 152 Google reviews

5
4
3
2
1
Pruitthealth - Macon Nursing Home in Macon, GA — Street View
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4/ 10
moderate Risk

Quality Concerns Identified

Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.

  • Low overall rating (2/5 stars)
  • Low staffing rating (2/5 stars)
  • Above-median deficiencies (9 vs median 5.0)

Below average in GA · Below recommended RN staffing · Below chain average · No penalties on record

Source: Medicare data

What this means for your family

This facility has seen a notable uptick in positive feedback recently, particularly regarding the rehab and activity departments. However, families should be aware of persistent concerns regarding communication and weekend staffing. We strongly recommend visiting in person on a weekend to observe the environment and asking specifically how the facility handles medical updates for non-local family members.

Google Reviews

Google Reviews

152 reviews on Google
PruittHealth - Macon presents a polarizing experience, with recent reviews highlighting significant improvements under new management, particularly regarding facility cleanliness and the attentiveness of the rehab and respiratory teams. However, long-standing concerns persist regarding inconsistent communication, occasional neglect, and staffing shortages that impact weekend care and response times.

Quality Themes

Tap a score for details
Food4.0Staff5.0Clean6.0Activities9.0Meds3.0MemoryN/AComms2.0Value5.0

Strengths

  • Strong, attentive rehab and respiratory therapy teams
  • Recent improvements in facility cleanliness and appearance
  • Helpful and professional admissions and financial staff
  • Engaging activities and events for residents

Concerns

  • Poor communication and difficulty reaching staff/nursing (mentioned by 11 reviewers)
  • Understaffing, particularly on weekends (mentioned by 7 reviewers)
  • Unpleasant odors and cleanliness issues in patient areas (mentioned by 6 reviewers)
  • Neglect of basic patient care (bedsores, hygiene, feeding tubes) (mentioned by 6 reviewers)
  • Rude or unprofessional staff behavior (mentioned by 5 reviewers)

Rating Trends

Tap a year to see what changed

2345.02023(1)3.52024(4)4.22025(30)3.42026(5)

Distribution · 40 analyzed

5
28
4
2
3
2
2
1
1
7

How They Respond to Reviews

88%response rate

This facility actively engages with reviewer feedback.

Questions for Your Tour

  • 1I noticed the facility has a large capacity of 228 residents; how does the nursing team ensure consistent communication and responsiveness to family inquiries throughout the week, especially during weekend shifts?
  • 2Given the recent focus on facility improvements, what specific protocols are currently in place to maintain high standards of hygiene and odor control in the resident living areas?
  • 3The rehab and respiratory therapy teams are highly regarded here; how do these specialists coordinate with the nursing staff to ensure that daily care needs, such as hygiene and nutrition, are met consistently?
  • 4I see that the facility actively responds to feedback online; what is the best process for families to raise concerns or get updates on their loved one's care plan to ensure we stay well-informed?
  • 5With the variety of activities and events offered, how do you encourage residents to participate and ensure they are supported in getting to and from these social gatherings?
  • 6Could you walk me through your current medication management process and how you monitor residents to ensure timely and accurate administration?

Personalized based on this facility's data


Key Review Excerpts

The facility on the outside to the inside was so clean and decorated so BEAUTIFUL. I came in I was still so surprised to remember all the faces of employees that I meet when my cousin was a patient there.

Family member of former patient · 2025★★★★★

The nursing home does have some issues like being in an older building that needs repairs and are also short staffed. Now what is making me upset is the fact that the families have to provide their loved ones pull-up diapers when as before the facility provided them.

Family member of hospice patient · 2024

The kitchen staff is abhorrent. There is a severe disconnect between the patient’s dietary dislikes, which are printed and placed on each food tray for every meal. Even still they frequently still place the disliked option on the plates of the patients.

Family member · 2025★★★☆☆
Source: 152 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.46hrs
62%
Registered nurses for medical care
Total Nursing
3.54hrs
86%
All nurses + aides combined
Staff Turnover
44%
Lower is better (< 30% = good)
RN Turnover
42%
Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
2/ 5
Better Than Avg

9

measures

Worse Than Avg

6

measures

Mixed Results

2

measures

Long-Stay Residents
😔

Residents with depression symptoms

↓ Lower is better
This Facility0.7%
Better than Avg
Here
0.7%
US
12.1%
GA
10.6%
Bibb
4.2%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

🚶

Residents whose walking got worse

↓ Lower is better
This Facility7.9%
Better than Avg
Here
7.9%
US
15.3%
GA
16.6%
Bibb
13.6%
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility27.2%
Worse than Avg
Here
27.2%
US
19.5%
GA
20.5%
Bibb
18.8%
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility22.7%
Worse than Avg
Here
22.7%
US
15.4%
GA
20.1%
Bibb
20.8%
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility8.6%
Better than Avg
Here
8.6%
US
14.4%
GA
15.7%
Bibb
12.8%
⚖️

Residents who lost too much weight

↓ Lower is better
This Facility10.4%
Worse than Avg
Here
10.4%
US
5.3%
GA
5.7%
Bibb
5.2%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility85.9%
Better than Avg
Here
85.9%
US
79.7%
GA
78.4%
Bibb
71.3%
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility70.1%
Mixed vs Avgs
Here
70.1%
US
81.8%
GA
80.4%
Bibb
67.9%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility4.9%
Worse than Avg
Here
4.9%
US
1.6%
GA
2.4%
Bibb
2.7%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

9deficiencies
Above state avg (6.1)
24 complaint-triggered

Families have filed multiple complaint reports against this facility, with 24 of 40 deficiencies stemming from family concerns. Recurring problems involve resident rights violations, care planning failures, and basic quality of care issues including safety supervision and respiratory care. While the facility has corrected all cited deficiencies, the pattern of complaints and repeated issues across multiple surveys raise concerns about consistent care quality.

May 15, 2025Routine
7
0353Potential for harm · WidespreadCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0712Potential for harm · WidespreadCorrected

Miscellaneous Deficiencies

Have simulated fire drills held at unexpected times.

0311Potential for harm · PatternCorrected

Smoke Deficiencies

Have an enclosure around a vertical opening shaft.

0374Potential for harm · PatternCorrected

Smoke Deficiencies

Install smoke barrier doors that can resist smoke for at least 20 minutes.

0223Potential for harm · IsolatedCorrected

Egress Deficiencies

Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.

0324Potential for harm · IsolatedCorrected

Smoke Deficiencies

Provide properly protected cooking facilities.

0363Potential for harm · IsolatedCorrected

Smoke Deficiencies

Install corridor and hallway doors that block smoke.

May 15, 2025Complaint
9
0550Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

0584Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

0645Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

PASARR screening for Mental disorders or Intellectual Disabilities

0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0685Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Assist a resident in gaining access to vision and hearing services.

0688Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

0689Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0695Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

Jan 14, 2024Complaint
15
0812Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0656Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0554Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Allow residents to self-administer drugs if determined clinically appropriate.

0580Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

0584Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

0655Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

0677Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0693Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

0695Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

0725Potential for harm · IsolatedCorrected

Nursing and Physician Services Deficiencies

Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

0758Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

0791Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide or obtain dental services for each resident.

0804Potential for harm · IsolatedCorrected

Nutrition and Dietary Deficiencies

Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

0806Potential for harm · IsolatedCorrected

Nutrition and Dietary Deficiencies

Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.

Jan 14, 2024Routine
8
0511Potential for harm · WidespreadCorrected

Services Deficiencies

Have properly installed electrical wiring and gas equipment.

0761Potential for harm · WidespreadCorrected

Miscellaneous Deficiencies

To conduct inspection, testing and maintenance of fire doors by qualified individuals.

0918Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

0211Potential for harm · IsolatedCorrected

Egress Deficiencies

Keep aisles, corridors, and exits free of obstruction in case of emergency.

0321Potential for harm · IsolatedCorrected

Smoke Deficiencies

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

0341Potential for harm · IsolatedCorrected

Smoke Deficiencies

Install a fire alarm system that can be heard throughout the facility.

0353Potential for harm · IsolatedCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0781Potential for harm · IsolatedCorrected

Miscellaneous Deficiencies

Have restrictions on the use of portable space heaters.

Apr 28, 2022Routine
1
0584Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Pruitthealth - Macon

Organization Type

for profit

Chain Affiliation

Chain Name

Pruitthealth

Chain Size

99 facilities nationwide

Chain avg rating: 2.8/5 · Rank 54 of 94

Ownership & Management

Key personnel

Readd, AngelaW-2 Managing EmployeePruitt, NeilOfficer / DirectorPruitt, NeilOfficer / DirectorPruitt, NeilManager
Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

Safer Alternatives Nearby

Based on current clinical data, we identified 6 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.

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