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Assisted Living

Quail Park of Lynnwood

Families consistently rate this highly โ€” reviewers highlight beautiful, well-maintained grounds and facilities. Schedule a visit to confirm the fit.

4015 164th St Sw, Lynnwood, WA 98087150 bedsLicensed & Active
Source: WA DSHS โ€” view official record
Google rating
4.1/5

based on 31 Google reviews

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Quail Park of Lynnwood Assisted Living in Lynnwood, WA โ€” Street View
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What this means for your family

Quail Park offers a beautiful environment and high-quality dining that many residents enjoy. However, because there are serious, recurring reports of neglect and unprofessional management, families should conduct unannounced visits and speak directly with current residents to verify the quality of daily care.

Google Reviews

Google Reviews

31 reviews on Google
โ€œQuail Park of Lynnwood receives high praise for its beautiful grounds, vibrant atmosphere, and quality dining services, with many residents and family members describing it as a welcoming, country-club-like community. However, there are significant, polarized concerns regarding the quality of care, with some visitors reporting neglectful staff behavior, overworked servers, and unprofessional management, leading to a stark divide in experiences.โ€

Quality Themes

Tap a score for details
Food9.0Staff6.0Clean8.0Activities9.0MedsN/AMemory10.0Comms7.0Value3.0

Strengths

  • Beautiful, well-maintained grounds and facilities
  • High-quality dining and food variety
  • Friendly and helpful staff
  • Engaging activities and events

Concerns

  • Neglectful care and hygiene issues (mentioned by 2 reviewers)
  • Unprofessional management and staff treatment (mentioned by 2 reviewers)
  • Overworked staff leading to service lapses (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

234'14(3)'18(4)'22(1)'24(3)'26(11)

Distribution ยท 37 analyzed

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How They Respond to Reviews

27%response rate

This facility rarely responds to reviews.

Questions for Your Tour

  • 1The grounds and dining facilities look beautiful; could you tell us more about how the menu variety changes throughout the week?
  • 2We noticed the staff is very friendly during our walk-through; how do you ensure consistent care and attention to hygiene for every resident during busy shifts?
  • 3It's great to see such an engaging calendar of events; what are some of the favorite social activities that residents participate in together?
  • 4In the event of a medical emergency during the night, what is the specific protocol for getting immediate assistance for a resident?
  • 5How does the management team support the staff to ensure they have enough time to provide personalized care without feeling rushed?
  • 6With the lovely outdoor spaces here, are there any specific outdoor programs or gardening clubs that residents enjoy?

Personalized based on this facility's data


Key Review Excerpts

โ€œThe entire team goes above and beyond, creating meaningful activities while treating residents with dignity, kindness, and genuine understanding.โ€

Memory care family member ยท 2026โ˜…โ˜…โ˜…โ˜…โ˜…

โ€œWhen I was there it seemed that the care staff were a little neglectful of the resadents as I saw multiple with diapers that where definitely full!๐Ÿ˜ก When I was eating a meal at the dining room I saw that the severs looked very overworked, then the manager, Luis was very rude to us and to his staffโ€

Visitor/Prospective family ยท 2024โ˜…โ˜†โ˜†โ˜†โ˜†

โ€œQuail Park is a greedy, careless, lonely place for a loved one. Moving my mother in there is my biggest regret. Care costs were overpriced and management is heartless.โ€

Resident's family ยท 2026โ˜…โ˜†โ˜†โ˜†โ˜†
Source: 31 Google reviews

State Inspection History

State Inspections

Source: WA Dept. of Social & Health Services

7total
97deficiencies
Jan 12, 2026Investigation

Previous compliance determination 72939 completed on 02/17/2026 found no deficiencies, verifying corrections for the cited WACs.

Medication servicesWAC 388-78A-2210Corrected Feb 2, 2026

Facility failed to implement systems for safe medication services; unauthorized staff were dispensing and crushing medications for a resident without proper nurse delegation in place, and a licensed nurse was not consistently available.

Nov 4, 2025Inspection

This document is a follow-up inspection letter confirming that the previously cited deficiencies were corrected and no new deficiencies were found.; The document also notes a deficiency regarding failure to obtain annual signatures for Negotiated Service Agreements (Residents 1, 2, 3, 4, 6, 7, 8, and 11), though a specific WAC code for that finding was not explicitly stated in the provided text snippets, it is associated with the first Plan/Attestation Statement on page 7.; Report includes documentation of staff failing to properly document medication administration for residents in eMARs.

Intermittent nursing services systemsWAC 388-78A-2320-3-c
Intermittent nursing services systemsWAC 388-78A-2320-2-e
Medication servicesWAC 388-78A-2210Corrected Aug 25, 2025

Facility failed to implement systems supporting safe medication services for residents 6, 10, and 13, including missed medication doses, incorrect duration of treatment, and lack of clarity on sliding scale insulin orders.

Full assessment topicsWAC 388-78A-2090

The facility failed to complete full assessments within 14 days of move-in for 2 of 2 sampled residents (Residents 10 and 12).

Intermittent nursing services systemsWAC 388-78A-2320-1-a
Intermittent nursing services systemsWAC 388-78A-2320-3-b
Intermittent nursing services systemsWAC 388-78A-2320Corrected Aug 25, 2025

Facility failed to ensure nurse delegation was in place for residents 10 and 13 regarding blood sugar checks and insulin administration by unlicensed staff.

Service agreement planningWAC 388-78A-2130

The facility failed to ensure the Negotiated Service Agreement (NSA) was updated to reflect the current health status and service needs of 4 of 6 sampled residents (Residents 4, 8, 10, and 12).

Intermittent nursing services systemsWAC 388-78A-2320-1-b
Intermittent nursing services systemsWAC 388-78A-2320-2-a
Intermittent nursing services systemsWAC 388-78A-2320-3-d
Content of resident recordsWAC 388-78A-2410Corrected Aug 25, 2025

Facility failed to maintain accurate documentation in Medication Administration Records (MARs) for residents 6, 7, 10, and 12, resulting in incomplete and inaccurate records.

Intermittent nursing services systemsWAC 388-78A-2320-2-b
Intermittent nursing services systemsWAC 388-78A-2320-2-d
Intermittent nursing services systemsWAC 388-78A-2320-3-e
Food and nutrition servicesWAC 388-78A-2300

The facility failed to ensure a diet manual was available or used by staff for food preparation, placing residents at risk of not receiving diets that met required nutritional standards.

Sep 22, 2025Enforcement
$500.00Report

This is an uncorrected citation previously cited on July 11, 2025. Civil fine of $500.00 imposed.

Intermittent nursing services systemsWAC 388-78A-2320

Facility failed to ensure nurse delegation was in place for two residents receiving blood sugar checks and medication administration by unlicensed staff, placing residents at risk of complications.

Jul 8, 2025Investigation

This document is a follow-up inspection letter confirming no deficiencies were found on 07/08/2025, noting previous deficiencies from reports 62207 and 60051 have been corrected.

Other requirementsWAC 388-78A-2040Corrected Jul 8, 2025

Deficiencies for this regulation were corrected.

Jun 23, 2025Fire

All violations noted during previous related inspection(s) have been corrected as of 06/23/2025.; Inspection conducted by WSP Fire Protection Bureau. Status is Disapproved.

Door OperationIFC 705.2.4Corrected May 5, 2025

Fire rated cross corridor door near room 6 and resident room 150 failed to close and latch from fully open position.

TestingIFC 705.2.6Corrected May 5, 2025

No documentation provided for annual testing of rolling fire doors in memory care kitchens.

Obstructed LocationsIFC 903.3.3Corrected May 5, 2025

Sprinkler head in hallway near 159 was recessed in ceiling preventing proper water flow.

Testing and MaintenanceIFC 903.5Corrected May 5, 2025

Sprinkler deficiencies included: uncorrected annual inspection issues, failed 3-year dry system test, paint on head near room 214, and outdated 2012 sprinkler head in refrigerator/freezer.

Extinguishing System ServiceIFC 904.13.5.2Corrected May 5, 2025

Memory care kitchen suppression system yellow-tagged; kitchen systems using 450 degree fusible links without evidence of heat test.

Portable Fire ExtinguishersIFC 906.2Corrected May 5, 2025

Extinguisher in memory care kitchen yellow-tagged; K-type extinguisher missing tamper seal; annual maintenance not completed in pool equipment room.

Door Opening ForceIFC 1010.1.3Corrected May 5, 2025

Excessive force required for cross corridor doors near 2nd floor med room and room 28.

Lock and LatchesIFC 1010.2.4Corrected May 5, 2025

Memory care emergency exit doors missing required code posting or had incorrect codes posted.

Equipment RoomsIFC 315.2.3 2021

Combustible storage found in mechanical room near 39.

ListingIFC 0603.5.1 2021

Multi-plug adapters without overcurrent protection in use in memory care TV rooms.

Ventilation SystemIFC 607.3.1 2018

Grease filter missing in EAL kitchen hood system.

Inspection and MaintenanceIFC 705.2 2021

Fire doors in 10 resident rooms were blocked open by wedges.

Door OperationIFC 705.2.4 2021

4 fire doors/cross corridor doors failed to close and latch.

TestingIFC 705.2.6 2018

No documentation for annual testing of rolling fire doors in memory care kitchen areas.

Obstructed LocationsIFC 903.3.3 2021

Sprinkler head in refrigerator obstructed by boxes/food; sprinkler head in hallway recessed.

Testing and MaintenanceIFC 903.5 2021

Deficiencies in annual sprinkler inspection; no record of 3-year dry system full flow trip test; painted sprinkler head; expired dry sprinkler head in walk-in.

Extinguishing System ServiceIFC 904.13.5.2 2021

Kitchen suppression system yellow tagged; 5 UL 300 compliant systems have 450 degree links with no heat test evidence.

Portable Fire ExtinguishersIFC 906.2 2021

Extinguisher in memory care kitchen needs hydro test; main kitchen K-type missing seal; monthly/annual maintenance logs missing.

Unobstructed and UnobscuredIFC 906.6 2021

Extinguishers in memory care kitchen and main kitchen are blocked.

Hangers and BracketsIFC 906.7 2021

Pool equipment room extinguisher not mounted per instructions.

Inspection, Testing and MaintenanceIFC 907.8 2021

2 smoke detectors missing in room 227; fire alarm panel breaker missing locking device.

Emergency Power for IlluminationIFC 1008.3.1 2015, 2018

3 egress lights failed test; 1 exit combo unit failed test.

Door Opening ForceIFC 1010.1.3 2021

Two cross corridor doors required excessive force to open.

IFC Lock and LatchesLock and Latches

Emergency exit doors in memory care missing required signage or have incorrect code signs.

Chute IntakeIFC 1103.4.9.2.2 2021

Trash chute door near 233 does not close and latch.

MaintenanceIFC 1203.4 2021

Battery replacement needed; no records for weekly inspections, annual load bank test, or 36-month continuous test.

Securing Compressed GasIFC 5303.5.3 2021

CO2 cylinders in EAL kitchen not secured.

Fire DrillsFire Drills

No documentation for 12 drills/year; facility only doing night shift training; no swing shift drills.

Feb 26, 2025Fire

Inspection result: Disapproved. Next inspection scheduled on or after 03/28/2025.; Approval Status: Disapproved. Next inspection scheduled on or after: 02/22/2025.

Swinging fire doors shall close and latch automaticallyIFC 705.2.4

Fire rated cross corridor door near room 6 and resident room 150 fire door would not close and latch from fully open position.

Extinguishing system serviceIFC 904.13.5.2

2nd floor memory care kitchen suppression system yellow tagged; no evidence of proper heat test for 5 UL 300 compliant systems.

Emergency power system maintenanceIFC 1203.4

Battery needs replacement; missing weekly inspection logs; missing annual 1.5 hour load bank test; missing 36 month 4 hour continuous test.

Inspection, Testing and MaintenanceIFC 907.8 2021

2 missing smoke detectors in room 227; power breaker #30 in panel ACA for fire alarm system missing locking device.

Chute Intake Via a Chute Intake RoomIFC 1103.4.9.2.2 2021

Protective door to trash chute near 233 does not close and latch properly.

Testing of sliding and rolling fire doorsIFC 705.2.6

Facility unable to provide documentation for annual testing of rolling fire doors in two memory care kitchen areas.

Portable fire extinguisher maintenanceIFC 906.2

1st floor memory care extinguisher yellow tagged; K-type extinguisher missing tamper seal; annual maintenance for pool room extinguisher not completed.

Portable Fire Extinguishers - General RequirementsIFC 906.2 2021

Yellow tagged memory care kitchen extinguisher needs hydro test; missing tamper seal on K-type extinguisher; monthly maintenance for phase 2 FACP room and annual maintenance for pool equipment room not completed.

Emergency Power for Illumination - GeneralIFC 1008.3.1 2015, 2018

Emergency egress light failures near rooms 352, 355, 365; emergency light/exit sign combo near therapy room did not illuminate during test.

Maintenance (Emergency Power)IFC 1203.4 2021

Generator battery needs replacement; missing weekly inspection documentation; load bank test did not meet required 30% nameplate capacity; missing 36-month 4-hour test documentation.

Automatic sprinkler obstructionsIFC 903.3.3

Sprinkler head in the hallway near 159 was recessed in the ceiling preventing proper water flow pattern.

Door opening forceIFC 1010.1.3

Fire rated cross corridor door near 2nd floor med room and room 28 required excessive force to open.

Unobstructed and UnobscuredIFC 906.6 2021

Portable fire extinguishers blocked in memory care kitchen and main kitchen.

Door Opening ForceIFC 1010.1.3 2021

Fire rated cross corridor doors near 2nd floor med room and room 28 require excessive force to open.

Securing Compressed Gas ContainersIFC 5303.5.3 2021

CO2 cylinders in room EAL kitchen not secured.

Sprinkler system testing and maintenanceIFC 903.5

Annual inspection had uncorrected deficiencies; missing 3-year dry system test docs due to failed accelerator; painted sprinkler head near room 214; expired sprinkler head in walk-in refrigerator/freezer.

Lock and Latches requirementsIFC

Emergency exit doors in memory care missing required signage or have incorrect codes posted.

Hangers and BracketsIFC 906.7 2021

Pool equipment room fire extinguisher not mounted per manufacturer instructions.

Lock and LatchesIFC 1010.2.4 2021 WAC 51-54A

Emergency exit doors in memory care missing required signage or have incorrect codes posted.

Fire DrillsN/A

Missing documentation for 12 fire drills; not conducting swing shift drills; only training for night shift.

Feb 26, 2025Fire

Inspection status: Disapproved. Next inspection scheduled on or after: 06/04/2025.; Facility was disapproved on 01/23/2025. Follow-up inspection conducted 02/26/2025 noted some items (gas cylinders and fire drills) were corrected, but approval status remained Disapproved.

Inspection and MaintenanceIFC 705.2

The fire rated cross corridor door near room 6 and resident room 150 fire door would not close and latch from the fully open position.

Obstructed LocationsIFC 903.3.3

The sprinkler head in the hallway near 159 was recessed in the ceiling which would prevent proper water flow pattern.

Testing and MaintenanceIFC 903.5

There was a sprinkler head in the hallway near room 214 that had paint on the head and must be replaced.

Extinguishing System ServiceIFC 904.13.5.2

The 2nd floor memory care kitchen suppression system was yellow tagged. All 5 UL 300 compliant kitchen suppression systems have 450 degree fusible links installed with no evidence of a proper heat test.

TestingIFC 705.2.6

Facility was unable to provide documentation for the annual testing of rolling fire doors located in two memory care kitchen areas.

Lock and LatchesIFC 1010.1

Emergency exit doors in memory care missing required signage or have incorrect codes posted.

Ventilation System Grease FiltersIFC 607.3.1 2018

Missing grease filter in the EAL kitchen hood system.

Obstructed Sprinkler HeadsIFC 903.3.3 2021

Sprinkler obstruction in walk-in refrigerator and recessed sprinkler head in hallway near 159.

Obstructed Fire ExtinguishersIFC 906.6 2021

Extinguishers in 1st floor memory care kitchen and main kitchen are blocked.

Door Opening ForceIFC 1010.1.3 2021

Excessive force required to open cross corridor doors near 2nd floor med room and room 28.

Securing Compressed Gas ContainersIFC 5303.5.3 2021

CO2 cylinders in EAL kitchen and other tanks not secured against falling.

Testing and MaintenanceIFC 903.5

Deficiencies noted in annual sprinkler system inspection not corrected; no documentation for 3-year dry system full flow trip test; sprinkler head near 214 had paint; old sprinkler head (2012) found in walk-in cooler/freezer.

MaintenanceIFC 1203.4

Generator maintenance: battery needs replacement; missing weekly inspection docs; missing annual 1.5-hour load bank test; missing 36-month 4-hour continuous test.

Fire Door Inspection and MaintenanceIFC 705.2 2021

10 resident room fire doors (381, 4, 168, 170, 171, 174, 175, 179, 180, 127) blocked open by wedges.

Sprinkler System Testing and MaintenanceIFC 903.5 2021

Uncorrected deficiencies from annual inspection, no 3-year flow test record, painted head near 214, and expired sprinkler head in cold storage.

Extinguisher Hangers and BracketsIFC 906.7 2021

Extinguisher in pool equipment room not mounted correctly.

Lock and Latches/SignageIFC 1010.2.4 2021 WAC 51-54A

Missing or incorrect emergency exit door signage in memory care.

Fire Drill RequirementsFire Drills

Missing documentation for 12 annual drills; only conducting night shift drills; failing to conduct swing shift drills.

Portable Fire ExtinguishersIFC 906.2

Extinguisher in 1st floor memory care kitchen yellow tagged; K-type extinguisher in main kitchen missing tamper seal; annual maintenance not completed for pool equipment room extinguisher.

Combustible Storage in Equipment RoomsIFC 315.2.3 2021

Combustible storage found in the mechanical room near 39.

Door OperationIFC 705.2.4 2021

4 doors (room 328, 355, near room 2, and 150) would not close/latch from fully open.

Extinguishing System ServiceIFC 904.13.5.2 2021

Memory care kitchen suppression system yellow-tagged; no evidence of heat tests on UL 300 systems.

Fire Alarm Testing/MaintenanceIFC 907.8 2021

Missing smoke detectors in room 227; missing locking device on panel ACA.

Chute Intake Room ProtectionIFC 1103.4.9.2.2 2021

Trash chute door near 233 does not close and latch.

Door Opening ForceIFC 1010.1.3

Fire rated cross corridor doors near 2nd floor med room and room 28 required excessive force to open.

Relocatable Power Taps ListingIFC 0603.5.1 2021

Multi-plug adapters without over-current protection in use in memory care TV rooms.

Testing of Sliding/Rolling Fire DoorsIFC 705.2.6 2018

No documentation for annual testing of rolling fire doors in memory care kitchen areas.

Portable Fire Extinguisher MaintenanceIFC 906.2 2021

Yellow-tagged extinguisher, missing tamper seal, and missed required maintenance inspections.

Emergency Power for IlluminationIFC 1008.3.1 2015, 2018

Failures in emergency egress lighting near 352, 355, 365, and near therapy room.

Emergency/Standby Power MaintenanceIFC 1203.4 2021

Missing battery replacement records, inspection records, and load bank/continuous test documentation for generator.

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