Chateau Long Beach
Limited public data on Chateau Long Beach. Call, tour, and ask to meet current residents' families — your own impression matters most.
based on 13 Google reviews

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What this means for your family
While some families find the facility quiet and the staff kind, there are extremely serious allegations regarding theft and lack of supervision during weekends. If you choose this facility, it is highly recommended to perform a thorough inventory of all belongings and monitor for safety concerns.
Google Reviews
Google Reviews
13 reviews on Google“Families should exercise significant caution due to serious allegations of theft and inadequate weekend supervision. While some long-term residents and families have found the environment quiet and the staff kind, there are critical reports of residents being left on the floor for hours and issues with bed bugs.”
Quality Themes
Tap a score for detailsStrengths
- Quiet and comfortable environment
- Kind and helpful staff members
- Clean bathrooms and pleasant rooms
Concerns
- Inadequate weekend staffing and response times
- Allegations of theft of personal belongings and money
- Presence of bed bugs and roaches
Rating Trends
Tap a year to see what changed
Distribution · 13 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1We've heard wonderful things about how kind and helpful the staff members are; how do you foster that culture of care within your team?
- 2Since we want to ensure a consistent level of care, what does your staffing look like on the weekends to ensure response times remain quick?
- 3What specific protocols do you have in place to ensure the security of residents' personal belongings and peace of mind for their families?
- 4Could you tell us more about your routine for maintaining the cleanliness of the common areas and resident rooms?
- 5What is your process for managing medical emergencies or urgent care needs during the overnight hours?
- 6What kind of daily activities or social outings do you organize to keep the residents engaged and active in the community?
Personalized based on this facility's data
Key Review Excerpts
“My mother-in-law was there 17months it was good starting out and then it ought for the worse! The weekend caregivers were very relaxed, my mother-in-law had fallen she couldn't get to the string to pull for help so, she stayed on the floor for 3hrs.until help arrived!”
“My grandma spent her last days here quietly and comfortable. Not the nicest looking place but quiet.”
“It is a beautiful home,staff are very kind and helpful.”
State Inspection History
State Inspections
Source: CA Community Care Licensing Division
Mar 27, 2026OtherClean
The inspection was a Case Management visit conducted to follow up on a resident transferred from an unlicensed facility. The analyst found the resident's room to be sanitary and equipped with appropriate furniture. No deficiencies were observed during this visit, and therefore, no citations were issued.
Mar 13, 2026ComplaintClean
This report details a complaint investigation conducted on March 13, 2026, regarding an allegation of unlawful resident eviction. The investigation involved interviews with staff and residents, and a review of records. Ultimately, the allegation was deemed unsubstantiated due to insufficient evidence.
Feb 11, 2026ComplaintClean
COMPLAINT INVESTIGATION REPORT
Feb 5, 2026ComplaintClean
The investigation was conducted following a complaint regarding staff failure to properly report incidents. The review of records and interviews with staff and residents indicated that the facility generally follows Title 22 reporting requirements. Ultimately, the allegation was deemed Unsubstantiated due to insufficient evidence.
Feb 4, 2026ComplaintClean
This report details an investigation into allegations of staff neglect leading to multiple resident falls. The investigation reviewed records, interviewed staff and residents, and inspected the facility. Ultimately, the allegation was deemed unsubstantiated due to conflicting accounts and the resident's preference for independence.
Jan 21, 2026ComplaintClean
The investigation was conducted following a complaint regarding pre-admission procedures. The report found one deficiency citing CCR 87457(a)(1) related to the failure to conduct a pre-admission appraisal. This deficiency is classified as Type B, indicating non-compliance that requires corrective action.
Dec 2, 2025ComplaintClean
COMPLAINT INVESTIGATION REPORT
Nov 19, 2025ComplaintClean
This was a Complaint Investigation Report conducted on 11/19/2025, addressing four allegations concerning facility maintenance, cleanliness, pest control, and continence care. While four allegations were listed, the investigation findings for all points were largely unsubstantiated or showed evidence of corrective action during the visit. The final determination for the continence care allegation was unsubstantiated due to insufficient evidence.
Ownership & Operations
Who Operates This Facility
Chateau Long Beach, the
ESPERANZA NAAKTGEBOREN
Contact
Get in Touch
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References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
13 reviews from families & visitors
Official Website
Visit chateau8.wixsite.com
Medicare data downloads
Original nursing home datasets
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