Center for Living & Rehabilitation
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 146 Google reviews
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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Abuse citation on record
- Low overall rating (1/5 stars)
- Low staffing rating (1/5 stars)
- Above-median deficiencies (13 vs median 7.0)
- High staff turnover (59%)
Bottom 25% in VT · Below recommended RN staffing · Worst in ALLAIRE HEALTH SERVICES chain · No penalties on record · Abuse citation
What this means for your family
The Center for Living & Rehabilitation is highly regarded for its physical therapy and rehab programs, making it a strong choice for recovery. However, families should be aware of consistent reports regarding staffing shortages that can impact daily hygiene and attention to detail. We recommend visiting during off-hours to observe staffing levels and asking specific questions about how they manage patient laundry and dietary needs.
Google Reviews
Google Reviews
146 reviews on Google“The Center for Living & Rehabilitation receives a high volume of positive feedback regarding its therapy services and the kindness of its frontline staff, particularly from families of short-term rehab patients. However, there is a recurring pattern of concern regarding understaffing, which some families report leads to lapses in hygiene, poor communication, and inconsistent attention to detail. While many visitors find the facility clean and welcoming, others have reported significant issues with meal quality and administrative responsiveness.”
Quality Themes
Tap a score for detailsStrengths
- Highly effective physical and occupational therapy
- Warm, compassionate, and friendly nursing/aide staff
- Clean, bright, and well-maintained facility
- Strong follow-up care and discharge planning
Concerns
- Chronic understaffing leading to poor patient care and hygiene (mentioned by 7 reviewers)
- Poor meal quality and dietary management (mentioned by 3 reviewers)
- Lack of administrative responsiveness and communication (mentioned by 3 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 117 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1I noticed your team is very active in responding to feedback online; how do you incorporate that family input into your daily operational improvements?
- 2Given that your therapy department is highly regarded, how do you ensure that same level of dedicated attention carries over into daily nursing and hygiene support?
- 3With the current staffing levels, what specific systems do you have in place to ensure that residents receive timely assistance with their personal care needs throughout the day?
- 4We understand that dining is a key part of the resident experience; what steps are you taking to improve the quality and variety of the meal service?
- 5How do you manage communication with families when concerns arise, and who is the primary point of contact for updates on a resident's daily well-being?
- 6What does a typical day look like for residents in terms of social engagement and activities, and how do you encourage participation for those who might be more reserved?
Personalized based on this facility's data
Key Review Excerpts
“The nurses, aids, PTs, OTs, and caseworkers helped to make my Mom’s recent stay at CLR successful and pleasant. The follow-up care once home has been appreciated and efficient.”
“Staff is great....yet understaffing plays a big role in disappointing care and disappointing attention to details concerning patient care.”
“My mom was a patient at CLR for two weeks discharged today 1/15/24. Overall I am happy with her care and pleased with the facility and staff. One issue is with the dietary options,counseling and service.”
Staffing
Staffing Hours
per resident/day · Medicare 2026RN hours are below the national benchmark. RNs handle complex medical needs and medication, so ask about coverage during your visit.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
7
measures
7
measures
3
measures
Residents needing more daily help over time
Residents whose walking got worse
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose bladder or bowel control got worse
Residents who lost too much weight
Residents vaccinated for pneumonia
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility shows concerning patterns with families filing 18 complaints that triggered federal inspections, including recent issues with abuse protection and care planning that remain under correction plans. The most recurring problems involve resident rights violations, care planning failures, and medication management issues. While older deficiencies appear corrected, serious concerns about abuse prevention and environmental safety persist across multiple recent surveys, suggesting ongoing systemic challenges that families should carefully evaluate before placement.
Apr 8, 2026Routine1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Dec 30, 2025Complaint3
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Quality of Life and Care Deficiencies
Provide safe, appropriate pain management for a resident who requires such services.
Environmental Deficiencies
Make sure that a working call system is available in each resident's bathroom and bathing area.
Dec 16, 2025Complaint2
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Aug 28, 2025Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Jun 30, 2025Complaint1
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Apr 30, 2025Routine6
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Resident Rights Deficiencies
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Quality of Life and Care Deficiencies
Provide enough food/fluids to maintain a resident's health.
Pharmacy Service Deficiencies
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Federal Penalties
Fine
Dec 16, 2025
$87,750
Ownership & Operations
Who Operates This Facility
Center for Living & Rehabilitation
for profit
Chain Affiliation
Allaire Health Services
20 facilities nationwide
Chain avg rating: 2.3/5 · Rank 20 of 20 (Worst)
Ownership & Management
Owners
Bn Member LLC
Owner · Organization
Mount Anthony Housing Corporation
Owner · Organization
Southwestern Vermont Healthcare
Owner (parent company) · Organization
Svvhc - Hoosick Falls LLC
Owner (parent company) · Organization
Kurland, Benjamin
Owner (parent company)
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
146 reviews from families & visitors
Official Website
Visit centerforlivinghc.com
Medicare data downloads
Original nursing home datasets
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Safer Alternatives Nearby
Based on current clinical data, we identified 5 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.
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