Crescent Manor Care Ctrs
Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.
based on 10 Google reviews
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What this means for your family
While recent reviews suggest an improvement in leadership and activity engagement, the facility has a history of serious lapses in medical oversight and administrative organization. When touring, we strongly recommend asking for a detailed plan on how medication management and follow-up appointments are tracked to ensure your loved one does not experience the gaps in care noted by previous families.
Google Reviews
Google Reviews
10 reviews on Google“Crescent Manor Care Ctrs receives polarized feedback, with recent reviews highlighting strong leadership and engaging activity staff, while older reviews raise serious concerns regarding neglect and administrative professionalism. Families report satisfaction with specific staff members and resident activities, but past experiences indicate significant failures in medication management and patient monitoring during rehabilitation stays.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and friendly nursing staff
- Engaging and consistent activity programming
- Helpful and informative admissions process
- Strong facility leadership
Concerns
- Neglect and lack of patient monitoring (mentioned by 2 reviewers)
- Poor medication management and administrative errors (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 12 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1Given the recent focus on enhancing communication, what is the best way for our family to stay updated on our loved one's daily well-being and any changes in their care plan?
- 2I noticed the facility has a strong activity program; could you walk us through a typical week of engagement opportunities for residents who enjoy social interaction?
- 3With the current staffing levels, what specific protocols are in place to ensure consistent monitoring and timely responses to resident needs throughout the day and night?
- 4We understand that managing medications can be complex; what safeguards and double-check systems do you have in place to ensure accuracy and prevent administrative errors?
- 5How does your leadership team proactively address state inspection findings to ensure the highest quality of care for your 90 residents?
- 6In the event of a medical concern, what is your process for notifying family members and coordinating with our loved one's primary physician?
Personalized based on this facility's data
Key Review Excerpts
“My mom was a resident at CMR - she got great care and all of her needs were met. She loved the activities! She loved the food! The staff was attentive and compassionate !!!!”
“I am very disappointed with the services at crescent manor. My family member was brought there for short term rehabilitation after surgery... no one checks on him for hours at a time, they lost his D/C paperwork and missed a follow up appointment with his surgeon.”
“I can not say enough about Stacy, the admissions coordinator there. She was so informative and helpful, and walked me through the process of being admitted to the Huntington's unit.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 16 measures
7
measures
6
measures
3
measures
Residents on antipsychotic medication
Residents whose bladder or bowel control got worse
Residents who fell and were seriously hurt
Residents on anti-anxiety or sleep medication
Residents needing more daily help over time
Residents vaccinated for pneumonia
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families have filed multiple complaint reports triggering inspections, including serious concerns about resident protection from abuse and neglect that have recurred across surveys. The facility shows persistent issues with accident prevention and safety, nursing staff competency, and medication management. While all deficiencies show correction dates, the pattern of repeated safety violations and complaint-driven investigations suggests ongoing care quality concerns that families should investigate thoroughly before placement.
Jan 7, 2026Routine7
Resident Rights Deficiencies
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Environmental Deficiencies
Make sure that a working call system is available in each resident's bathroom and bathing area.
Administration Deficiencies
Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results.
Dec 17, 2025Complaint2
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Sep 8, 2025Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Oct 2, 2024Routine5
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Nursing and Physician Services Deficiencies
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Nursing and Physician Services Deficiencies
Observe each nurse aide's job performance and give regular training.
Apr 2, 2024Complaint1
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Nov 14, 2023Complaint1
Nursing and Physician Services Deficiencies
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Federal Penalties
Fine
Oct 2, 2024
$38,610
Fine
Jul 26, 2023
$8,648
Payment Denial
Jul 26, 2023
46-day denial
Ownership & Operations
Who Operates This Facility
Crescent Manor Care Ctrs
for profit
Ownership & Management
Owners
Goode, Michael
Owner
Lowy, Abraham
Owner
Treff, Mordechai
Owner
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
10 reviews from families & visitors
Official Website
Visit crescentmanor.com
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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