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Nursing HomeMedicaid

Cedar Ridge Village

Strong Medicare quality ratings; families often praise clean, well-maintained, and bright facility. Still worth an in-person visit.

8950 Coachlight Drive, West Des Moines, IA 5026640 bedsLicensed & Active
4/5
Medicare
Inspection
Quality
Staffing
Google rating
4.7/5

based on 26 Google reviews

5
4
3
2
1
Cedar Ridge Village Nursing Home in West Des Moines, IA — Street View
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What this means for your family

Cedar Ridge Village is highly recommended for its clean environment and compassionate nursing staff, making it a strong candidate for both rehab and long-term care. However, families should be diligent during the admissions process; get all pricing and rate agreements in writing to avoid potential billing surprises later on.

Google Reviews

Google Reviews

26 reviews on Google
Cedar Ridge Village is highly regarded for its clean, modern facilities and a welcoming, attentive staff that frequently goes above and beyond for residents. While the majority of feedback is glowing, particularly regarding the tour experience and skilled nursing care, one family member reported a negative experience involving a 'bait and switch' regarding pricing after move-in.

Quality Themes

Tap a score for details
Food10.0Staff9.0Clean10.0Activities9.0MedsN/AMemoryN/AComms8.0Value5.0

Strengths

  • Clean, well-maintained, and bright facility
  • Welcoming and knowledgeable staff
  • Spacious and well-designed living units
  • Compassionate skilled nursing care

Concerns

  • Discrepancies between quoted rates and actual billing (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

2345.02022(4)5.02023(14)4.42024(7)4.32025(4)

Distribution · 29 analyzed

5
27
4
0
3
0
2
1
1
1

How They Respond to Reviews

31%response rate

This facility responds to some reviews.

Questions for Your Tour

  • 1Since the facility is known for being so bright and well-maintained, what kind of daily activities or social outings do you organize to keep residents engaged with the community?
  • 2We've heard wonderful things about the welcoming nature of your staff; how do you ensure that this level of compassionate care is consistent across all shifts?
  • 3With the recent state inspections, what specific steps has the team taken to address the identified deficiencies and improve health inspection outcomes?
  • 4How does the nursing team manage medical emergencies or sudden changes in a resident's health during the overnight hours?
  • 5Can you walk us through the billing process and how you ensure that the monthly costs stay aligned with the initial quotes provided to families?
  • 6How do you involve families in the care plan to ensure we are all on the same page regarding our loved one's needs?

Personalized based on this facility's data


Key Review Excerpts

Cedar Ridge provided the best care while my mom was in Skilled Nursing and have continued to provide excellent care for her in Assisted Living. The nursing staff is so compassionate and helpful when my mom or I need something.

Long-term resident's family · 2023★★★★★

I really can’t put into words of the great experience I had regarding my mother for skilled care at this facility. The nursing staff was beyond amazing especially Ty and Lisa. Serafina, Mary, Kerry were great too I truly felt the care & concern for my mothers health.

Skilled nursing family member · 2023★★★★★

My Great Aunt is currently in short-term rehab at Cedar Ridge Village and I am so thankful for it! The rooms are spacious and clean. The staff are always very welcoming, polite, and enjoyable to encounter.

Short-term rehab family member · 2023★★★★★
Source: 26 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
1.15hrs
OK
Registered nurses for medical care
Total Nursing
4.16hrs
OK
All nurses + aides combined
Staff Turnover
59%
Lower is better (< 30% = good)
RN Turnover
60%
Lower is better (< 30% = good)

This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
5/ 5
Better Than Avg

6

measures

Worse Than Avg

3

measures

Mixed Results

8

measures

Long-Stay Residents
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility35.7%
Worse than Avg
Here
35.7%
US
19.4%
IA
25.9%
Dallas
15.8%
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility5.7%
Better than Avg
Here
5.7%
US
15.4%
IA
19.4%
Dallas
10.7%
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility7.8%
Better than Avg
Here
7.8%
US
19.5%
IA
20.7%
Dallas
16.2%
😔

Residents with depression symptoms

↓ Lower is better
This Facility2.6%
Mixed vs Avgs
Here
2.6%
US
12.1%
IA
4.1%
Dallas
2.0%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

⚖️

Residents who lost too much weight

↓ Lower is better
This Facility1.1%
Better than Avg
Here
1.1%
US
5.3%
IA
4.9%
Dallas
2.8%
🚶

Residents whose walking got worse

↓ Lower is better
This Facility19.0%
Worse than Avg
Here
19.0%
US
15.3%
IA
17.5%
Dallas
16.9%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility92.1%
Better than Avg
Here
92.1%
US
81.8%
IA
84.0%
Dallas
86.5%
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility76.9%
Mixed vs Avgs
Here
76.9%
US
79.7%
IA
73.3%
Dallas
79.1%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility0.0%
Better than Avg
Here
0.0%
US
1.6%
IA
2.0%
Dallas
1.3%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

7deficiencies
Above state avg (6.2)
2 complaint-triggered

Cedar Ridge Village has ongoing safety and care concerns, with families filing complaints that triggered federal investigations into abuse response protocols and quality oversight. The facility shows recurring problems with building safety systems, infection control, and care planning across multiple surveys. While all identified deficiencies have correction dates, the pattern of repeated issues in safety systems and care coordination suggests families should carefully evaluate current conditions during visits.

Aug 12, 2025Routine
9
0353Potential for harm · WidespreadCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0920Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure proper usage of power strips and extension cords.

0582Potential for harm · IsolatedResolved (past non-compliance)

Resident Rights Deficiencies

Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

0605Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.

0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0689Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0695Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

Aug 1, 2024Routine
5
0918Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

0812Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0803Potential for harm · IsolatedCorrected

Nutrition and Dietary Deficiencies

Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

0353Potential for harm · IsolatedCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0923Potential for harm · IsolatedCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have proper medical gas storage and administration areas.

Dec 11, 2023Routine
11
0712Potential for harm · WidespreadCorrected

Miscellaneous Deficiencies

Have simulated fire drills held at unexpected times.

0812Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0914Potential for harm · PatternCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.

0645Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

PASARR screening for Mental disorders or Intellectual Disabilities

0606Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Not hire anyone with a finding of abuse, neglect, exploitation, or theft.

0641Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

0657Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0688Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

0868Potential for harm · IsolatedCorrected

Administration Deficiencies

Have the Quality Assessment and Assurance group have the required members and meet at least quarterly

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0882Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.

Aug 7, 2023Complaint
2
0610Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Respond appropriately to all alleged violations.

0868Minimal · PatternCorrected

Administration Deficiencies

Have the Quality Assessment and Assurance group have the required members and meet at least quarterly

State Inspection History

State Inspections

Source: Iowa Dept. of Inspections, Appeals & Licensing

10total
21deficiencies
Aug 28, 2025Inspection
Clean

Fed violations: 0, State violations: 0

Aug 12, 2025Inspection
Clean

Fed violations: 7, State violations: 0

Apr 8, 2025Complaint
Clean

Fed violations: 0, State violations: 0

Dec 17, 2024Other
Clean

Fed violations: 0, State violations: 0

Aug 16, 2024Inspection
Clean

Fed violations: 0, State violations: 0

Aug 1, 2024Inspection
Clean

Fed violations: 2, State violations: 0

Jan 22, 2024Inspection
Clean

Fed violations: 0, State violations: 0

Dec 11, 2023Inspection
Clean

Fed violations: 9, State violations: 1

Ownership & Operations

Who Operates This Facility

Owner / Operator

Cedar Ridge Village

Organization Type

for profit

Chain Affiliation

Chain Name

Pivotal Health Care

Chain Size

9 facilities nationwide

Chain avg rating: 4.0/5 · Rank 5 of 8

Ownership & Management

Owners

Cadet Investment LLC

Owner · Organization

Central Iowa Hospital Corporation

Owner · Organization

Poky - 5r LLC

Owner · Organization

Scenic Development LLC

Owner · Organization

Wsg LLC

Owner · Organization

Cadet Investment LLC

Owner (parent company) · Organization

Wsg LLC

Owner (parent company) · Organization

Anderson, Jordan

Owner (parent company)

Anderson, Marlene

Owner (parent company)

Anderson, Wayne

Owner (parent company)

Gulledge, Scott

Owner (parent company)

Gulledge, Travis

Owner (parent company)

Howard, Steven

Owner (parent company)

Wood, Gilbert

Owner (parent company)

Key personnel

Pivotal Health Care LLCManagerScenic Development LLCManagerAnderson, JordanManagerDehaven, KatherineManagerGulledge, ScottManager
Source: Medicare provider data

Contact

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References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

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