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Nursing HomeMedicaid

Cedar Hill Health Care Center

Strong Medicare quality ratings; families often praise warm, attentive, and friendly nursing staff. Still worth an in-person visit.

49 Cedar Hill Drive, Windsor, VT 0508939 bedsLicensed & Active
4/5
Medicare
Inspection
Quality
Staffing
Google rating
4.8/5

based on 56 Google reviews

5
4
3
2
1
Cedar Hill Health Care Center Nursing Home in Windsor, VT — Street View
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What this means for your family

Cedar Hill is highly regarded for its warm staff and clean environment, making it a strong candidate for both rehab and memory care. While the feedback is overwhelmingly positive, families should be prepared to advocate for themselves during the admissions process to ensure they have adequate time to review all paperwork.

Google Reviews

Google Reviews

56 reviews on Google
Cedar Hill Health Care Center is widely praised for its clean, attractive environment and a staff that is consistently described as warm, welcoming, and attentive. Families frequently highlight the facility's ability to create a supportive, home-like atmosphere, particularly within the memory care and rehab units. While the vast majority of feedback is glowing, prospective families should be aware of isolated concerns regarding high costs and pressure during the admissions process.

Quality Themes

Tap a score for details
Food10.0Staff10.0Clean10.0Activities9.0MedsN/AMemory10.0Comms9.0Value6.0

Strengths

  • Warm, attentive, and friendly nursing staff
  • Clean and well-maintained facility
  • Effective and supportive rehab therapy team
  • Welcoming and helpful admissions process
  • Engaging activities and community atmosphere

Concerns

  • Pressure during the admissions process to sign documents quickly (mentioned by 2 reviewers)
  • High cost of care (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

2345.0'16(1)5.03.0'21(4)5.04.9'23(17)4.95.0'25(4)5.0'26(1)

Distribution · 57 analyzed

5
52
4
3
3
0
2
1
1
1

How They Respond to Reviews

97%response rate

This facility actively engages with reviewer feedback.

Questions for Your Tour

  • 1I noticed your team is very active in responding to online feedback; how do you incorporate that kind of open communication into the daily care of residents?
  • 2Given the high staffing rating, how does your team ensure that each of the 39 residents receives personalized attention throughout the day?
  • 3Since the admissions process is a big step, could you walk us through the paperwork timeline to ensure we have enough time to review everything comfortably before signing?
  • 4With the current CMS health inspection results in mind, what specific steps is the facility taking to address those areas and maintain the high standard of care you are known for?
  • 5Could you share some examples of the most popular activities that help create the warm, community atmosphere residents seem to enjoy here?
  • 6What is your protocol for handling medical emergencies, and how do you keep families informed when a resident requires urgent care?

Personalized based on this facility's data


Key Review Excerpts

The care team for my mom is friendly, warm, and receptive to any and all questions/comments. They want the very best experience for their residents.

Long-term resident's family · 2023★★★★★

I believe they have a good ratio of staff to their patients which means they're really aware of needs and quick to act without seeming overwhelmed.

Rehab patient's family · 2024★★★★★

The staff in the memory care unit have been so kind! I was very worried to have my grandmother move in last year, but they have been so caring for her; I know she is in extremely good hands.

Memory care family member · 2024★★★★★
Source: 56 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
1.13hrs
OK
Registered nurses for medical care
Total Nursing
4.96hrs
OK
All nurses + aides combined
Staff Turnover
49%
Lower is better (< 30% = good)
RN Turnover
40%
Lower is better (< 30% = good)

This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 16 measures

Medicare Rating
1/ 5
Better Than Avg

7

measures

Worse Than Avg

7

measures

Mixed Results

2

measures

Long-Stay Residents
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility2.6%
Better than Avg
Here
2.6%
US
19.5%
VT
16.5%
🚶

Residents whose walking got worse

↓ Lower is better
This Facility28.9%
Worse than Avg
Here
28.9%
US
15.3%
VT
18.9%
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility31.6%
Worse than Avg
Here
31.6%
US
19.4%
VT
27.5%
😔

Residents with depression symptoms

↓ Lower is better
This Facility0.0%
Better than Avg
Here
0.0%
US
12.1%
VT
11.0%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility26.2%
Worse than Avg
Here
26.2%
US
14.4%
VT
20.2%
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility14.1%
Better than Avg
Here
14.1%
US
15.5%
VT
20.0%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility72.4%
Worse than Avg
Here
72.4%
US
81.8%
VT
83.9%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility0.0%
Better than Avg
Here
0.0%
US
1.6%
VT
1.7%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

5deficiencies
1penalties
Well below state avg (10.3)

Cedar Hill Health Care Center shows persistent issues across multiple surveys, with recurring problems in resident rights, care planning, and fire safety systems. The facility has repeated deficiencies in developing timely care plans, maintaining fire alarm systems, and providing proper resident notifications. While most recent issues from 2024 show correction dates, several 2023 deficiencies remain without correction plans, suggesting ongoing compliance challenges that families should discuss during visits.

Jun 20, 2024Routine
5
0919Potential for harm · WidespreadCorrected

Environmental Deficiencies

Make sure that a working call system is available in each resident's bathroom and bathing area.

0726Potential for harm · PatternCorrected

Nursing and Physician Services Deficiencies

Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

0609Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

0657Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0842Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Apr 19, 2023Routine
5
0039Minimal · WidespreadCorrected

Emergency Preparedness Deficiencies

Conduct testing and exercise requirements.

0582Minimal · PatternCorrected

Resident Rights Deficiencies

Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

0623Minimal · PatternCorrected

Resident Rights Deficiencies

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

0625Minimal · PatternCorrected

Resident Rights Deficiencies

Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

0732Minimal · PatternCorrected

Nursing and Physician Services Deficiencies

Post nurse staffing information every day.

Apr 20, 2022Routine
6
0583Potential for harm · PatternCorrected

Resident Rights Deficiencies

Keep residents' personal and medical records private and confidential.

0657Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0761Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0584Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

0300Minimal · WidespreadCorrected

Egress Deficiencies

Meet other general requirements that are deficient.

0341Minimal · WidespreadCorrected

Smoke Deficiencies

Install a fire alarm system that can be heard throughout the facility.

Dec 3, 2019Routine
4
0300Potential for harm · IsolatedCorrected

Egress Deficiencies

Meet other general requirements that are deficient.

0341Potential for harm · IsolatedCorrected

Smoke Deficiencies

Install a fire alarm system that can be heard throughout the facility.

0363Potential for harm · IsolatedCorrected

Smoke Deficiencies

Install corridor and hallway doors that block smoke.

0761Potential for harm · IsolatedCorrected

Miscellaneous Deficiencies

To conduct inspection, testing and maintenance of fire doors by qualified individuals.

Federal Penalties

Fine

Dec 15, 2025

$15,935

Ownership & Operations

Who Operates This Facility

Owner / Operator

Cedar Hill Health Care Center

Organization Type

for profit

Ownership & Management

Owners

The Mary Louise Sayles Revocable Trust

Owner · Organization

82%

Horn, Patricia

Owner

18%

Key personnel

Horn, PatriciaManagerThe Mary Louise Sayles Revocable TrustTrustee of the SnfHorn, PatriciaTrustee of the SnfThe Mary Louise Sayles Revocable TrustAdp of the SnfHorn, PatriciaAdp of the Snf
Source: Medicare provider data

Contact

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References & Resources

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