Cedar Hill Health Care Center
Strong Medicare quality ratings; families often praise warm, attentive, and friendly nursing staff. Still worth an in-person visit.
based on 56 Google reviews

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What this means for your family
Cedar Hill is highly regarded for its warm staff and clean environment, making it a strong candidate for both rehab and memory care. While the feedback is overwhelmingly positive, families should be prepared to advocate for themselves during the admissions process to ensure they have adequate time to review all paperwork.
Google Reviews
Google Reviews
56 reviews on Google“Cedar Hill Health Care Center is widely praised for its clean, attractive environment and a staff that is consistently described as warm, welcoming, and attentive. Families frequently highlight the facility's ability to create a supportive, home-like atmosphere, particularly within the memory care and rehab units. While the vast majority of feedback is glowing, prospective families should be aware of isolated concerns regarding high costs and pressure during the admissions process.”
Quality Themes
Tap a score for detailsStrengths
- Warm, attentive, and friendly nursing staff
- Clean and well-maintained facility
- Effective and supportive rehab therapy team
- Welcoming and helpful admissions process
- Engaging activities and community atmosphere
Concerns
- Pressure during the admissions process to sign documents quickly (mentioned by 2 reviewers)
- High cost of care (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 57 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1I noticed your team is very active in responding to online feedback; how do you incorporate that kind of open communication into the daily care of residents?
- 2Given the high staffing rating, how does your team ensure that each of the 39 residents receives personalized attention throughout the day?
- 3Since the admissions process is a big step, could you walk us through the paperwork timeline to ensure we have enough time to review everything comfortably before signing?
- 4With the current CMS health inspection results in mind, what specific steps is the facility taking to address those areas and maintain the high standard of care you are known for?
- 5Could you share some examples of the most popular activities that help create the warm, community atmosphere residents seem to enjoy here?
- 6What is your protocol for handling medical emergencies, and how do you keep families informed when a resident requires urgent care?
Personalized based on this facility's data
Key Review Excerpts
“The care team for my mom is friendly, warm, and receptive to any and all questions/comments. They want the very best experience for their residents.”
“I believe they have a good ratio of staff to their patients which means they're really aware of needs and quick to act without seeming overwhelmed.”
“The staff in the memory care unit have been so kind! I was very worried to have my grandmother move in last year, but they have been so caring for her; I know she is in extremely good hands.”
Staffing
Staffing Hours
per resident/day · Medicare 2026This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 16 measures
7
measures
7
measures
2
measures
Residents on anti-anxiety or sleep medication
Residents whose walking got worse
Residents whose bladder or bowel control got worse
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents needing more daily help over time
Residents on antipsychotic medication
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Cedar Hill Health Care Center shows persistent issues across multiple surveys, with recurring problems in resident rights, care planning, and fire safety systems. The facility has repeated deficiencies in developing timely care plans, maintaining fire alarm systems, and providing proper resident notifications. While most recent issues from 2024 show correction dates, several 2023 deficiencies remain without correction plans, suggesting ongoing compliance challenges that families should discuss during visits.
Jun 20, 2024Routine5
Environmental Deficiencies
Make sure that a working call system is available in each resident's bathroom and bathing area.
Nursing and Physician Services Deficiencies
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Apr 19, 2023Routine5
Emergency Preparedness Deficiencies
Conduct testing and exercise requirements.
Resident Rights Deficiencies
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Resident Rights Deficiencies
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Resident Rights Deficiencies
Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Nursing and Physician Services Deficiencies
Post nurse staffing information every day.
Apr 20, 2022Routine6
Resident Rights Deficiencies
Keep residents' personal and medical records private and confidential.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Egress Deficiencies
Meet other general requirements that are deficient.
Smoke Deficiencies
Install a fire alarm system that can be heard throughout the facility.
Dec 3, 2019Routine4
Egress Deficiencies
Meet other general requirements that are deficient.
Smoke Deficiencies
Install a fire alarm system that can be heard throughout the facility.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Miscellaneous Deficiencies
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Federal Penalties
Fine
Dec 15, 2025
$15,935
Ownership & Operations
Who Operates This Facility
Cedar Hill Health Care Center
for profit
Ownership & Management
Owners
The Mary Louise Sayles Revocable Trust
Owner · Organization
Horn, Patricia
Owner
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
56 reviews from families & visitors
Official Website
Visit cedarhillccc.com
Medicare data downloads
Original nursing home datasets
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