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Assisted Living

Cedar Creek Memory Care Community

Families consistently rate this highly — reviewers highlight beautiful, purpose-built facility design. Schedule a visit to confirm the fit.

21006 72nd Ave W, Edmonds, WA 9802680 bedsLicensed & Active
Source: WA DSHS — view official record
Google rating
4.7/5

based on 89 Google reviews

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Cedar Creek Memory Care Community Assisted Living in Edmonds, WA — Street View
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What this means for your family

Cedar Creek offers a beautiful, engaging environment that many families have found beneficial for their loved ones. However, given the recent, serious reports of neglect and discriminatory behavior, we strongly recommend conducting unannounced visits and speaking directly with current residents' families to verify the current standard of care.

Google Reviews

Google Reviews

89 reviews on Google
Cedar Creek Memory Care is widely praised for its beautiful, purpose-built facility and compassionate staff who prioritize resident dignity and engagement. However, recent reviews from 2025 and 2026 highlight serious concerns regarding hygiene, basic care standards, and allegations of discriminatory practices. While many long-term families report positive experiences, the recent emergence of critical complaints regarding neglect and communication suggests a potential decline in service quality.

Quality Themes

Tap a score for details
Food8.0Staff7.0Clean7.0Activities9.0Meds7.0Memory8.0Comms6.0Value5.0

Strengths

  • Beautiful, purpose-built facility design
  • Engaging activities and social programs
  • Compassionate and attentive care staff
  • 24/7 nursing availability

Concerns

  • Neglect of basic personal care and hygiene (mentioned by 2 reviewers)
  • Inadequate communication and unprofessional administrative conduct (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

234'17(1)'19(2)'22(3)'24(3)'26(3)

Distribution · 90 analyzed

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15 reviews posted between Nov 23, 2020Nov 28, 2020 · 15 were 5-star
14 reviews posted between Dec 16, 2020Dec 19, 2020 · 14 were 5-star

How They Respond to Reviews

93%response rate

This facility actively engages with reviewer feedback.

Questions for Your Tour

  • 1I noticed you are very active in responding to feedback online; how do you incorporate that family input into your daily communication processes?
  • 2Given the beautiful, purpose-built design of the facility, how do you utilize these specific spaces to keep residents engaged in their daily activities?
  • 3With your 24/7 nursing availability, what is the specific protocol for managing a resident's sudden medical change during the overnight hours?
  • 4Can you walk me through the daily routine for personal hygiene and grooming assistance to ensure every resident feels comfortable and well-cared for?
  • 5How do you ensure that administrative updates and care plan changes are communicated consistently and transparently to family members?
  • 6Since you have a capacity of 80 residents, how do you balance the social programming to ensure everyone feels included while maintaining personalized attention?

Personalized based on this facility's data


Key Review Excerpts

The staff at this facility has helped her retain her dignity and somehow prevented her taking a major fall, despite the big risk.

Long-term resident's family · 2023★★★★★

Rooms are bare. Multiple times my mom was not fed in her room. As was asked. She ended up with a UTI from not being changed and admitted to the hospital.

Memory care family member · 2025☆☆☆☆

The facility is immaculate and does not resemble a hospital or nursing home at all. There are lots of activities, places to sit or walk with interesting things to look at.

Family member · 2024★★★★★
Source: 89 Google reviews

State Inspection History

State Inspections

Source: WA Dept. of Social & Health Services

11total
35deficiencies
Feb 19, 2026Fire

The inspection on 10/29/2025 resulted in a 'Disapproved' status for deficiencies found. A follow-up inspection on 02/19/2026 resulted in an 'Approved' status, noting all previous violations were corrected.

Carbon Monoxide DetectionIFC 0915.1 2021 WAC 51-54A

Facility unable to provide documentation for monthly carbon monoxide detector testing.

Fire DrillsWAC 212-12-044

Facility cannot provide documentation for the completion of unannounced fire drills (one per shift, per quarter) in the previous 12 months.

Inspection, Testing and Maintenance (Fire Alarm)IFC 907.8 2021

Facility unable to provide documentation for monthly single or multi station smoke alarm testing.

Emergency and Standby Power SystemsIFC 1203.4 2021

Facility unable to provide documentation for annual generator servicing, monthly generator battery tests, or annual fuel testing results.

Jan 27, 2026Investigation

A separate cover letter indicates that as of 03/31/2026, these previously cited deficiencies were verified as corrected.

Reporting abuse and neglectWAC 388-78A-2630Corrected Mar 13, 2026

The facility failed to notify law enforcement or the DSHS hotline regarding confirmed incidents of physical and sexual abuse between residents.

Resident review of recordsWAC 388-78A-2430Corrected Mar 13, 2026

The facility failed to provide requested medical records to a resident's legal representative within two working days.

Dec 1, 2025Investigation

Follow-up inspection on 02/20/2026 (Ref: Compliance Determination 71507) found these deficiencies to be corrected.

Other requirementsWAC 388-78A-2040Corrected Jan 7, 2026

Facility failed fire and life safety inspection by the OSFM; missing documentation for monthly smoke alarm/carbon monoxide testing, annual emergency generator service, monthly generator battery tests, annual fuel testing, and quarterly unannounced fire drills.

Oct 29, 2025Fire

Approval status is Disapproved. Next inspection scheduled on or after 11/28/2025.

Carbon Monoxide Detection - GeneralIFC 0915.1 2021 WAC 51-54A

Facility is unable to provide documentation for the monthly carbon monoxide detector testing.

Fire DrillsWAC 212-12-044

Facility cannot provide documentation for the completion of unannounced fire drills, one drill per shift, per quarter, in the previous 12 months.

Inspection, Testing and MaintenanceIFC 907.8 2021

Facility is unable to provide documentation for the monthly single or multi station smoke alarm testing.

Maintenance (Emergency and standby power systems)IFC 1203.4 2021

Facility is unable to provide documentation for the annual servicing of the emergency generator, monthly generator battery tests, and annual fuel testing results.

Apr 30, 2025Inspection

A separate document indicates that as of 06/23/2025, a follow-up inspection found no deficiencies and that the specific codes 388-78A-2305-1, 388-78A-3090-2-c-ii, 388-78A-3100-1, and 388-78A-3100-2 were corrected. A consultation was also provided regarding WAC 388-78A-2484 (Tuberculosis testing) for a staff member.

Maintenance and housekeepingWAC 388-78A-3090Corrected Jun 9, 2025

Facility failed to ensure wet mops were hung up to dry, with mops found soaking in dirty water in a soiled linen room and dishwashing area.

Food sanitationWAC 388-78A-2305Corrected Jun 9, 2025

Facility failed to label and date ready-to-eat foods in the main kitchen and floor kitchenettes, posing a risk of foodborne illness.

Safe storage of supplies and equipmentWAC 388-78A-3100Corrected Jun 9, 2025

Facility failed to properly secure two oxygen tanks stored in a resident's apartment closet.

Apr 30, 2025Inspection

A separate consultation deficiency was noted regarding WAC 388-78A-2484 (Tuberculosis two-step skin testing) for a staff member, but it was not listed as a formal deficiency on the Statement of Deficiencies report.

Food sanitationWAC 388-78A-2305

Facility failed to have a system to ensure ready-to-eat food was labeled, dated, and safe. Multiple items in main kitchen and unit kitchenettes were found unlabeled and undated.

Safe storage of supplies and equipmentWAC 388-78A-3100

Facility failed to securely store oxygen tanks; two unsecured oxygen tanks were found in a resident's closet.

Maintenance and housekeepingWAC 388-78A-3090

Facility failed to ensure wet mops were consistently hung up to dry following use; wet mops with gray/dirty water were found stored in buckets.

Jan 2, 2024Enforcement
$600.00Report

Letter details imposition of civil fines totaling $600.00. Both deficiencies are noted as recurring or uncorrected from previous inspections.

Negotiated service agreement contentsWAC 388-78A-2140(1)(a)(iii)(2)(a)(3)

The licensee failed to develop and document a Negotiated Service Agreement (NSA) that supported the care needs of one resident regarding anticoagulant medication.

Tuberculosis—Testing—RequiredWAC 388-78A-2480(1)

The licensee failed to ensure one staff member had tuberculin (TB) screening within three days of employment.

Nov 6, 2023Inspection

Includes multiple recurring deficiencies from previous years.; Deficiency regarding MAR documentation was noted as a repeat deficiency from 10/08/2021. The Administrator signed the Plan/Attestation Statement on 11/08/2023.

Food sanitationWAC 388-78A-2305Corrected Dec 11, 2023

Facility failed to maintain cold food serving temperatures at 41 degrees Fahrenheit or below, risking food-borne illness.

Negotiated service agreement contentsWAC 388-78A-2140Corrected Dec 11, 2023

Facility failed to document appropriate monitoring and risk interventions for residents on anticoagulant medications (Eliquis/Warfarin).

Background checksWAC 388-78A-2466

Facility failed to ensure the Administrator's Washington State background check was renewed before the two-year expiration.

Medication Administration and DocumentationCorrected Nov 6, 2023

Staff failed to initial Medication Administration Records (MARs) to document medication administration for Residents 1 through 7 across multiple months (August-October 2023).

Full assessment topicsWAC 388-78A-2090Corrected Dec 11, 2023

Facility failed to complete ongoing assessment of safety needs for a resident using bed rails, creating risk of injury or entrapment.

Safe storage of supplies and equipmentWAC 388-78A-3100Corrected Dec 11, 2023

Facility failed to secure hazardous equipment (warming basins, soup kettle) from residents with cognitive deficits in an unstaffed kitchenette.

Tuberculosis Testing RequiredWAC 388-78A-2480Corrected Dec 11, 2023

Facility failed to ensure required tuberculosis screenings were completed for staff members within three days of employment.

Content of resident recordsWAC 388-78A-2410

Facility failed to ensure staff signed or initialed Medication Administration Records (MAR) after administering medication to sampled residents.

Licensee's responsibilities (Respiratory Protection Program)WAC 388-78A-2730Corrected Nov 6, 2023

The facility failed to implement a Respiratory Protection Program (RPP), including failing to ensure staff completed annual medical evaluations and respirator mask fit-testing, placing 50 residents at risk.

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References & Resources

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