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Reviewer concerns include lack of resident engagement and activities — investigate before committing.
based on 5 Google reviews
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Reviewer feedback for Ambitions of WA INC (king County) suggests areas to investigate further. Common concerns include: lack of resident engagement and activities, staff neglect regarding client requests. We recommend visiting in person, talking to current residents and their families, and asking specific questions about the concerns identified in reviews.
Families should exercise significant caution as recent feedback highlights a depressing environment with inadequate engagement for residents and frequent neglect regarding client needs. While one long-term caregiver reported no issues, the most recent detailed review describes a lack of activities and staff communication barriers.
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Key Review Excerpts
“Never any problem. Treats my so very well.”
“i went to the house he was staying at and the house was dark and very depressing. nothinf for him to do but sit in his room and play on his broken tablet. and when they where going to get something for there clients they would just forget all the time.”
Source: WA Dept. of Social & Health Services
Investigation involved a complaint (Intake ID: 210462). The provider failed to ensure medications were secured as required by the client's support plans.
The medication cabinet in the shared living area was found unlocked with the key hanging in the lock, leaving medications accessible.
Investigation triggered by allegations that caregivers assaulted a resident (Client 1). The report also highlights critical failures in documentation, staffing protocols, and medication administration.
Provider failed to address injuries following a behavioral escalation and failed to follow medical recommendations after an emergency room visit.
Provider failed to collect required data for the Positive Behavior Support Plan to evaluate success and monitor outcomes.
Provider failed to ensure the right to refuse medication was respected; staff permitted law enforcement to administer medication to a client after they had de-escalated and refused it.
Provider failed to ensure adequate staffing according to the Person-Centered Support Plan, resulting in a client being left unattended.
Provider failed to document physical restraints following a behavioral escalation, including event description, restraint type, duration, reaction, staff involved, and injuries.
There are multiple documents provided. This JSON summarizes the Statement of Deficiencies (Certification 2011015, Compliance Determination 28672) which lists specific violations. The first page is a cover letter confirming that these specific deficiencies were later corrected by 03/08/2024.
Provider failed to reconcile and verify client financial accounts (checking and cash) on a monthly basis for sampled clients.
Provider failed to maintain functional window alarms for a client identified as a high elopement risk, contrary to their positive behavior support plan.
Provider failed to maintain household water temperatures below 120 F in several homes (recordings up to 145.9 F) and failed to address a tripping hazard (loose flooring).
Provider failed to ensure nurse delegation requirements were met for a client receiving ear drops; staff performed the administration without proper delegation.
Provider failed to immediately report an incident where a client with 24-hour supervision requirements exited their home unattended and was detained by police.
Contact this facility directly and verify the details that matter most to your family.
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WA DSHS — View Official Record
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