Castlerock Assisted Living, Lp
Families consistently rate this highly — reviewers highlight long-tenured, stable staff members. Schedule a visit to confirm the fit.
based on 12 Google reviews
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What this means for your family
This facility is an excellent choice if you value staff stability and high-quality dining, as many employees have been there for over 15 years. The attentive care and welcoming atmosphere are consistent themes across recent family experiences.
Google Reviews
Google Reviews
12 reviews on Google“Families can expect a warm, family-oriented environment characterized by long-tenured staff and a high level of attentive care. Reviewers specifically praise the delicious food quality and the welcoming, stable presence of managers and aides who have been with the facility for many years.”
Quality Themes
Tap a score for detailsStrengths
- Long-tenured, stable staff members
- High-quality, delicious dining options
- Attentive and welcoming care team
- Spacious and beautiful living environments
Rating Trends
Tap a year to see what changed
Distribution · 12 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1We were so impressed by how much people praise the dining experience here; could you tell us more about the menu and how much input residents have in meal choices?
- 2It's wonderful to see how many staff members have been with Castlerock for a long time; how does that stability impact the daily care your team provides?
- 3The living environments look beautiful and very spacious; could you show us how the layout of the apartments supports resident independence?
- 4What kind of daily activities or social outings do you organize to help residents stay engaged with the community?
- 5In the event of a medical emergency or a sudden change in health, what is the protocol for getting immediate care or contacting our family?
- 6How does the care team ensure that the personalized, attentive approach mentioned in your community's feedback is maintained for every resident?
Personalized based on this facility's data
Key Review Excerpts
“The managers and dining folks have been there still for over 15 years! Some of the nurse aides have been there for many many years too so it’s nice to have some longevity instead of new faces of helpers every time you go.”
“I have full confidence they are capable of taking care of all her needs not to mention the food is delicious. They keep the residents occupied and have activities and entertaimemt.”
“The director, Manuel, and his team are amazing people. When my father-in-law needed an assisted living situation, we chose Castle Rock because of the attentiveness of the staff.”
State Inspection History
State Inspections
Source: Texas Health & Human Services Commission
Key Findings
Castlerock Assisted Living, LP has had several past violations related to health codes, including issues with resident assessments, service plans, and employee tuberculosis screenings. Most recently, a 2023 inspection identified a life safety code violation regarding building renovation requirements, which resulted in an administrative penalty of $450.00.
Sep 5, 2023EnforcementPenaltyReport
Administrative Penalty — The facility failed to ensure building rehabilitation classified as renovation met the minimum requirements for renovation.
Feb 15, 2023Routine
Life Safety Code (1 violations)
The facility failed to ensure building rehabilitation classified as renovation met the minimum requirements for renovation.
May 5, 2021Routine
Health Code (6 violations)
The facility failed to either assess a resident or to develop, approve, sign, or follow a service plan within the allowable time.
The facility failed to ensure that all employees providing services were screened for tuberculosis within two weeks of employment and annually.
The facility failed to ensure all monthly and yearly extinguisher inspections were performed and/or documented; and/or that unserviceable extinguishers were replaced.
The facility failed to ensure that the service plan was approved and signed by the resident or a person responsible for the resident's health care decisions, or that it was updated annually and upon a significant change in condition, based upon an assessment of the resident, or that care was provided to the resident based upon that assessment.
The facility failed to search the NAR and EMR annually.
The facility failed to screen residents for the criteria in subsection (d)(1) - (3) of this section at least twice a day.
Ownership & Operations
Who Operates This Facility
Castlerock Assisted Living, Lp
for profit
WESTERNCARE MANAGEMENT LLC
MANUEL MARTINEZ
Contact
Get in Touch
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References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
12 reviews from families & visitors
Official Website
Visit castlerocktx.com
Medicare data downloads
Original nursing home datasets
TX HHSC — View Official Record
Public-record source of inspection history and licensure data shown on this page
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