Public Google reviewers rate this highly and often mention modern, clean, and well-maintained facility. Schedule a visit to confirm the fit.
based on 39 Google reviews
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Public Google reviewers rate Cascade Trails Senior Living highly. Reviewers highlight: modern, clean, and well-maintained facility, warm and attentive staff members. Reviewer identity is not verified, and online reviews may not capture everything. Schedule a visit to assess the fit directly.
Cascade Trails Senior Living is frequently praised for its beautiful, modern facilities and a staff that many families describe as warm, attentive, and professional. However, there are significant, serious concerns regarding the quality of end-of-life care and responsiveness to resident needs, with some families reporting neglect, slow response times to alarms, and issues with billing policies following a resident's death.
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Key Review Excerpts
“A United States Marine Corp Vietnam Vet should not spend his last days lying in dried urine. We complained only to have them not change his sheets but cover it with a bed pad.”
“They had the audacity to charge my family for failure to give 30 days notice for my grandpa..HE DIED! How is he supposed to know when he was going to die.”
“The staff is very attentive and knows each resident by name and also become quickly attuned to their medical needs as well.”
Source: MI Dept. of Licensing & Regulatory Affairs
Key Findings
Recent inspections have identified concerns regarding the consistent application of resident care plans, specifically regarding hygiene and medication/ointment application. There have also been findings related to food safety protocols in the kitchen area.
No deficiencies are reported in this inspection record.
Improper care for Resident A: staff failed to apply prescribed ointment to buttocks and failed to change the catheter bag as required by the service plan/MAR.
Kitchen/dietary area contamination risk: carts of uncovered desserts were found in the walk-in refrigerator and a kitchen hallway.
Resident A's service plan was not updated annually; it was last updated in September 2021.
Cascade Trails Senior Living, LLC
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MI LARA — View Official Record
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EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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