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Adult Family Home

Cary Family Care

Families consistently rate this highly — reviewers highlight compassionate and attentive staff. Schedule a visit to confirm the fit.

545 Front Ridge Drive, Twin Lakes · Cary, NC 275193 bedsLicensed & Active
Source: NC DHSR — view official record
Google rating
5.0/5

based on 12 Google reviews

5
4
3
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1

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What this means for your family

This facility is an excellent choice for families seeking a personalized, high-touch care environment, especially for those managing Alzheimer's or dementia. The consistent praise for the owner's hands-on approach and the quality of the food provides significant peace of mind.

Google Reviews

Google Reviews

12 reviews analyzed
Cary Family Care is highly regarded by families for providing a compassionate, home-like environment where residents are treated like family. Reviewers consistently praise the owner, Mark, and his staff for their personalized care, high-quality nutritious meals, and ability to maintain resident dignity, particularly for those with Alzheimer's.

Quality Themes

Tap a score for details
Food10.0Staff10.0Clean10.0Activities8.0MedsN/AMemory10.0Comms9.0ValueN/A

Strengths

  • Compassionate and attentive staff
  • High-quality, scratch-made nutritious meals
  • Clean and well-maintained, bright environment
  • Personalized care and high staff-to-resident ratio
  • Strong focus on resident dignity and safety

Rating Trends

Tap a year to see what changed

2345.02021(7)5.02022(3)5.02024(1)5.02025(1)

Distribution

5
12
4
0
3
0
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0
1
0

How They Respond to Reviews

100%response rate

This facility actively engages with reviewer feedback.

Questions for Your Tour

  • 1Since you focus so much on personalized care, how do you tailor daily routines to fit the specific hobbies or interests of each of the three residents?
  • 2I noticed how much you value nutritious, scratch-made meals; could you tell us more about how the menu is planned and if residents have input on what is cooked?
  • 3The home looks so bright and well-maintained; how do you ensure the environment stays clean and comfortable for everyone living here?
  • 4We really appreciate how responsive you are to families; how do you typically communicate updates regarding a resident's well-being or changes in their health?
  • 5How do you manage medical emergencies or urgent care needs during the night or when the primary caregiver is busy with other residents?
  • 6How do you incorporate activities into the day to ensure residents stay engaged while still maintaining a sense of dignity and privacy?

Personalized based on this facility's data


Key Review Excerpts

In the almost three years my father has been at Mark’s, I have never had to worry for one single second. His skill, his commitment, his empathy for my dad/his dignity are off the chart.

Long-term resident's family · 2024★★★★★

The home has lots of windows and natural light, doesn't have a bad smell because the residents are tended to well. They fix the most amazing food which is healthy, flavorful and colorful.

Memory care family member · 2022★★★★★

She gets homemade nutrious foods that are made for her situation. She is loving taken care of by Mark (the owner) and his staff, as if my mom is part of their family.

Long-term resident's family · 2021★★★★★
Source: 12 Google reviews

State Inspection History

State Inspections

Source: NC Division of Health Service Regulation

3total
4deficiencies
May 22, 2019Routine
Tuberculosis Test and Medical ExaminationC 202

The facility failed to ensure that 2 of 3 sampled residents were tested for tuberculosis disease in compliance with required control measures upon admission. Specifically, documentation was missing for the required second-step TB testing for Resident #1 and Resident #3.

Nov 9, 2016Routine
Test For TuberculosisC 140

The facility failed to ensure that one sampled staff member had been tested for Tuberculosis (TB) disease in compliance with required control measures. A review of personnel records revealed no documentation of a TB skin test for the attendant, and the staff member's personnel record was not properly labeled.

Nov 9, 2016Routine
Test For TuberculosisC140

The facility failed to ensure that one sampled staff member had been tested for Tuberculosis (TB) disease in compliance with required control measures. Personnel records for the attendant lacked a hire date and documentation of any TB skin tests.

Test For TuberculosisC140

The facility failed to maintain proper documentation for staff. Specifically, there was no personnel record labeled for the attendant, and the attendant reported they had not been requested to complete a TB skin test since beginning work at the facility.

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References & Resources

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