Carol Ann's Home INC
Families consistently rate this highly — reviewers highlight warm and compassionate staff. Schedule a visit to confirm the fit.
based on 13 Google reviews
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What this means for your family
This facility is an excellent choice if you are looking for a small, intimate, and home-like environment where the owner is personally involved. However, you should verify the current management's responsiveness and communication style, as one recent reviewer reported significant issues with management's professionalism.
Google Reviews
Google Reviews
13 reviews on Google“Carol Ann's Home is widely praised for its cozy, home-like atmosphere and a compassionate staff that treats residents like family. While most long-term reviews are glowing, a recent review from 2023 raises serious concerns regarding management's communication and empathy.”
Quality Themes
Tap a score for detailsStrengths
- Warm and compassionate staff
- Cozy, home-like environment
- High level of owner involvement
- Engaging resident activities
Concerns
- Poor management communication and lack of empathy
Rating Trends
Tap a year to see what changed
Distribution · 13 analyzed
How They Respond to Reviews
The owner primarily uses short, repetitive 'Thank You' templates for positive reviews and lacks depth in engagement. While they attempt to address negative feedback, the responses are often incomplete or lack a professional resolution.
Questions for Your Tour
- 1Since the facility feels so cozy and home-like, how do you ensure the small group of 15 residents all feel personally included in the daily activities?
- 2We noticed the owner is very involved in the community; how often can we expect to interact with them regarding our loved one's care?
- 3What is the best way for us to stay updated and maintain consistent communication with the management team about daily updates?
- 4With such a small, intimate setting, how do you handle medical emergencies or unexpected health changes after hours?
- 5Could you tell us more about the specific types of engaging activities you host to keep the residents social and active?
- 6How does the staff ensure that the warm and compassionate atmosphere is maintained during shift changes or busy periods?
Personalized based on this facility's data
Key Review Excerpts
“Carol Anne’s is cozy and homey and remind... My Mimi had been in a few different nursing homes before she was highly moved to Carole Anne’s back in 2018.”
“The entire staff is warm and compassionate, and truly made our mother feel like she was at home. The activities keep the residents engaged.”
“It's a small intimate environment where everyone is treated like family!!! There is a high level of owner involvement in the daily operations which you will not get at a large facility”
State Inspection History
State Inspections
Source: Texas Health & Human Services Commission
Key Findings
The most recent comprehensive inspection for Carol Ann's Home Inc occurred on December 29, 2023. While there are no current enforcement actions listed, historical inspection records from September 2018 noted deficiencies regarding building maintenance, emergency planning, and fire safety systems.
Sep 26, 2018Routine
Health Code (3 violations) | Life Safety Code (1 violations)
The facility failed to maintain the building free of accumulations of dirt, rubbish, dust, and hazards.
The facility failed to ensure a written emergency plan that addresses the eight core functions of emergency management was provided.
The facility failed to provide the required sprinkler system to meet NFPA 13, 13D, 13R, or meet the requirements of Chapter 33.
The facility failed to ensure the building was kept in good repair.
Ownership & Operations
Who Operates This Facility
Carol Ann's Home INC
for profit
CAROL Q GHANBAR
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
13 reviews from families & visitors
Official Website
Visit carolannshome.com
Medicare data downloads
Original nursing home datasets
TX HHSC — View Official Record
Public-record source of inspection history and licensure data shown on this page
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