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Assisted Living

Carefield Castro Valley

Families consistently rate this highly — reviewers highlight compassionate and attentive caregivers. Schedule a visit to confirm the fit.

19960 Santa Maria Ave, Castro Valley, CA 94546116 bedsLicensed & Active
Google rating
4.9/5

based on 14 Google reviews

5
4
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1

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What this means for your family

This facility is an excellent choice for families seeking a high level of emotional support and dignity for their loved ones, particularly those in memory care. The staff's long tenure and the high quality of dining are standout features. Because the facility is often noted as being at full capacity, it is advisable to contact them early in your planning process.

Google Reviews

Google Reviews

14 reviews on Google
Carefield Castro Valley is highly regarded by families for its compassionate, long-term staff and its ability to treat residents with dignity. Reviewers frequently praise the facility's cleanliness and the high quality of food, though one reviewer noted the facility often reaches full capacity.

Quality Themes

Tap a score for details
Food10.0Staff10.0Clean10.0Activities9.0MedsN/AMemory10.0Comms9.0ValueN/A

Strengths

  • Compassionate and attentive caregivers
  • High-quality, plentiful meals
  • Clean and well-maintained environment
  • Strong, long-tenured staff members
  • Engaging activities and social environment

Rating Trends

Tap a year to see what changed

234'15(2)'19(1)'21(1)'23(2)'25(3)

Distribution · 15 analyzed

5
13
4
2
3
0
2
0
1
0

How They Respond to Reviews

29%response rate
Good

The owner provides personalized responses that acknowledge specific family members and staff members mentioned in the reviews. They consistently express gratitude and reinforce a sense of community and family.

Questions for Your Tour

  • 1It is wonderful to see how much the staff seems to care for the residents; how do you foster such long-term relationships between your caregivers and the residents?
  • 2The meals here look quite impressive; could you tell us more about how the menu is planned and how much variety there is for different dietary needs?
  • 3We love the idea of a social environment; what are some of the most popular group activities or outings that residents participate in together?
  • 4How does the care team coordinate medical responses or handle urgent health needs during the overnight hours?
  • 5The facility looks exceptionally well-maintained; what is your routine for ensuring the common areas and resident rooms stay clean and comfortable?
  • 6Since the team is so engaged with the community, how do you typically communicate with families regarding any changes in a resident's daily well-being?

Personalized based on this facility's data


Key Review Excerpts

The attendants have been unfailingly kind and friendly with my mom, even when they have no idea that I am in the vicinity and can observe their actions. She is treated as a real person--with dignity and with gentleness and with sweetness.

Family of resident with dementia · 2023★★★★★

The caregivers in memory care were loving and supportive in mothers needs and wants.

Memory care family member · 2022★★★★★

The food quality is excellent, and if anything, it's too much. Two residences told me that that have to ask for smaller portions.

Family of prospective resident · 2021★★★★★
Source: 14 Google reviews

State Inspection History

State Inspections

Source: CA Community Care Licensing Division

17total
5 Type B— non-compliance
Clean record— no deficiencies found
Jan 8, 2026Other
Clean

The facility was inspected on January 8, 2026, for a Case Management visit related to a complaint. The Licensing Program Analyst met with the Executive Director and reviewed the amended complaint report. No deficiencies were cited during the visit.

Jul 24, 2025Complaint
Clean

This report details a complaint investigation conducted on 7/24/2025 regarding alleged mismanagement of resident medication. The investigation found that there was not a preponderance of evidence to prove the alleged violation occurred, resulting in the allegation being deemed UNSUBSTANTIATED.

Jul 21, 2025Complaint
Clean

This report details a complaint investigation conducted on 07/21/2025 regarding four allegations: dietary needs, timely medical attention, staffing levels, and medication administration. All four allegations were found to be unsubstantiated based on the evidence reviewed during the investigation.

Jul 3, 2025Inspection
Clean

The facility underwent a 1-Year Annual Required inspection on July 3, 2025. The Licensing Program Analyst observed adequate conditions across various areas, including lighting, temperature, and safety equipment. No deficiencies were cited during the visit.

Jun 4, 2025Complaint
Clean

This report details findings from a complaint investigation conducted on 06/04/2025. The investigation substantiated allegations regarding lack of supervision leading to multiple fractures from unwitnessed falls. The only cited deficiency was a Type B violation concerning insufficient personnel numbers and competence.

Jul 23, 2024Inspection
Clean

The facility underwent a 1-Year Annual Required inspection on July 23, 2024. The Licensing Program Analyst conducted a thorough tour and reviewed various records, including resident and staff files, medications, and required documentation. No deficiencies were cited during the visit.

Jul 1, 2024Complaint
Clean

COMPLAINT INVESTIGATION REPORT

Aug 24, 2023Complaint
Clean

This report details a complaint investigation conducted on August 24, 2023, regarding allegations of insufficient ambulation and failure to meet resident care needs. Both allegations were ultimately closed as unsubstantiated due to a lack of preponderance of evidence.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Sh 1 Castro Valley LLC; Crfld Management, LLC

Administrator

PARVEEN SINGH

Source: State licensing data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

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