Carlton Plaza of Elk Grove

The inspection was conducted as a Case Management visit following a complaint. During the review of records and interviews, a medication error involving a resident's Parkinson's medication was discussed. The primary deficiency cited is the failure to report this medication error incident to the Community Care Licensing Division (CCLD) as required by regulation.

The inspection was conducted as a Case Management visit following a complaint. During the review of records and interviews, a medication error involving a resident's Parkinson's medication was discussed. The primary deficiency cited is the failure to report this medication error incident to the Community Care Licensing Division (CCLD) as required by regulation.

The inspection was a Case Management visit prompted by an incident report concerning a resident's intravaginal rings. Two deficiencies were cited: one Type A violation related to medication mismanagement, and one Type B violation concerning staff training protocols for medical devices. The facility was assessed a civil penalty due to the nature of the Type A deficiency.

The inspection was a Case Management visit following an incident report regarding a missing resident. The primary deficiency cited relates to the failure to maintain supervision and knowledge of the resident's whereabouts while in the community. This finding constitutes a Type A deficiency due to the immediate risk posed to the resident's safety.

The facility underwent an unannounced annual inspection conducted by the Licensing Program Analyst. The analyst reviewed resident and staff files, toured all areas, and observed necessary safety and supply measures. No deficiencies were cited during this visit.

This report details the findings of a complaint investigation regarding allegations of resident injury due to staff neglect. The department ultimately determined that the allegation was unsubstantiated based on interviews, observation, and record review. No deficiencies were cited in this report.

The facility underwent an unannounced Case Management visit. The Licensing Program Analyst reviewed death reports for two residents and interviewed the administrator and a staff member regarding these reports. No deficiencies were cited during this visit.

The facility underwent an unannounced Case Management visit. The Licensing Program Analyst reviewed death reports for two residents and interviewed the administrator and a staff member regarding these reports. No deficiencies were cited during this visit.