The Gardens at Laguna Springs Memory Care
Families consistently rate this highly — reviewers highlight compassionate and professional caregiving staff. Schedule a visit to confirm the fit.
based on 37 Google reviews
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What this means for your family
This facility is an excellent choice for families seeking a clean, beautiful, and highly compassionate environment for memory care. While the staff is exceptionally attentive, you should specifically inquire about the current meal rotation and laundry protocols to ensure they meet your standards for nutrition and personal care.
Google Reviews
Google Reviews
37 reviews on Google“Families can expect a highly compassionate and professional staff that excels at navigating the difficult transitions associated with dementia. While the facility is widely praised for its cleanliness, beautiful environment, and attentive caregivers, some long-term residents' families have noted concerns regarding food variety and occasional issues with laundry management.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and professional caregiving staff
- Clean and beautiful facility design
- Smooth and supportive move-in process
- Strong focus on memory care-specific stimulation
Concerns
- Inconsistent food quality and lack of variety (mentioned by 2 reviewers)
- Issues with laundry and personal item management
Rating Trends
Tap a year to see what changed
Distribution · 40 analyzed
How They Respond to Reviews
The owner provides highly personalized, empathetic, and warm responses that specifically reference the reviewer's family members and the emotional context of their care. They use a compassionate tone that reinforces their role as a partner in the family's journey.
Questions for Your Tour
- 1It's wonderful to see how much care you put into responding to everyone's feedback; how do you use resident and family input to continuously improve the facility?
- 2The facility looks beautiful and very clean; what specific routines do you have in place to ensure the laundry and personal belongings of residents are always organized and accounted for?
- 3We love the focus on memory care stimulation; could you walk us through a typical day of activities designed to keep residents engaged and mentally active?
- 4Since we are looking for a consistent routine, could you tell us a bit more about the weekly dining menu and how you ensure variety in the meals provided?
- 5In the event of a medical emergency during the night, what is the specific protocol for notifying the family and coordinating care?
- 6The move-in process seems very supportive; what kind of assistance do you provide to help a new resident settle into their new room and feel at home during those first few weeks?
Personalized based on this facility's data
Key Review Excerpts
“The Gardens helped us navigate the difficult transition quickly and efficiently to get our Dad settled and cared for. Since he has been there they have provided good care for him.”
“I was struck by how beautiful the facility was and how many little things are done there to stimulate the memories of the residents, things like visual displays of memorabilia from their era, the smell of bread baking, and these personal “shadow box””
“They consistently lose her laundry or dress her in things that aren't hers, the food is terrible. They eat chicken nuggets often and tons of pasta.”
State Inspection History
State Inspections
Source: CA Community Care Licensing Division
Dec 23, 2025InspectionClean
The facility underwent an unannounced annual required inspection. The LPA observed that the facility was well-maintained, with bedrooms, common areas, and resident bathrooms found to be clean and sanitary. Furthermore, documentation review confirmed that required annual records were up to date, and no deficiencies were cited.
Oct 21, 2025OtherClean
The facility underwent a Case Management visit on October 21, 2025. The Licensing Program Analyst requested documentation regarding a former resident, including meal logs and output records. During the visit, staff confirmed that detailed daily tracking of meals and bodily outputs is not standard procedure unless specifically ordered by a physician.
May 6, 2025ComplaintClean
The inspection report details findings from multiple complaint investigations conducted on 05/06/2025. The primary deficiencies cited relate to failure in observation and monitoring, specifically regarding resident changes in condition and pressure injury prevention. The report indicates that the facility failed to meet standards for regular observation, which poses an immediate health risk to residents.
Dec 6, 2024InspectionClean
The facility underwent an unannounced annual required inspection. The Licensing Program Analyst observed that common areas, resident rooms, and safety equipment were all clean and compliant with regulations. Specifically, the report notes that no deficiencies were observed during the visit.
Sep 16, 2024ComplaintClean
This report details a complaint investigation regarding pests (ants) at the facility. The investigation found that the allegations were unsubstantiated because there was not a preponderance of evidence to prove the alleged violation(s) occurred. Consequently, no deficiencies were cited.
Dec 14, 2023InspectionClean
The facility underwent an unannounced 1 Year Annual Inspection Visit. The inspector noted several observations, including the hot water temperature measurement (113.4°F) and the required follow-up documentation (LIC 308, LIC 500, LIC 610-E, and Liability Insurance). However, the report explicitly states that no violations were cited during this visit.
Oct 30, 2023ComplaintClean
This report details the findings of a complaint investigation conducted on 10/25/23, based on a complaint received on 07/10/23. For all allegations cited, the investigator found insufficient evidence or no preponderance of evidence to substantiate the alleged violations. Therefore, no deficiencies were cited in this report.
Oct 26, 2023OtherClean
This report details a Non-Compliance Conference (NCC) follow-up conducted on 10/26/2023. The facility was cited for four major areas: Personal Rights, Administrator Qualifications, Basic Services Care/Supervision, and Plan of Operation. All cited deficiencies were classified as Type A, indicating immediate and serious health or safety risks requiring urgent corrective action.
Ownership & Operations
Who Operates This Facility
Elk Grove Memory Care, LLC
RAMIREZ, GUADALUPE
Contact
Get in Touch
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References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
37 reviews from families & visitors
Official Website
Visit koelschseniorcommunities.com
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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