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A middle-range Medicare rating. Review each component and visit in person before deciding.
based on 142 Google reviews
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These current public-data fields deserve follow-up with the facility and the official Medicare record. They are not a clinical risk score or a substitute for an in-person assessment.
No Medicare penalties on record
Careone at Moorestown has a middle-range Medicare overall rating. Strengths include highly skilled and dedicated physical and occupational therapy staff. Some reviewers note concerns about slow or non-existent response to call buttons and patient requests (mentioned by 12 reviewers). Review the health-inspection, staffing, and quality-measure components separately, then visit in person.
CareOne at Moorestown receives polarized feedback, with many families praising the high-quality physical and occupational therapy teams that facilitate successful recoveries. However, a significant number of reviewers report serious concerns regarding nursing responsiveness, inconsistent communication, and poor food service. While the facility is often described as clean and aesthetically pleasing, the disparity between the excellent therapy department and the reported lapses in basic nursing care is a recurring theme.
Quality Themes
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Concerns
Rating Trends
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Distribution · 122 analyzed
This facility responds to some reviews.
Personalized based on this facility's data
Key Review Excerpts
“I can honestly say that they have some of the best therapist for both physical therapy and occupational therapy. I was luck enough to have Ski for physical therapy and Pat for occupational therapy and they are the BEST.”
“My biggest concern was the lack of attention from the nurse staff. My Grandma and her roommate were not checked on and if they pressed the help call button, it would sometimes take upwards of 20+ minutes for anybody to come check on her.”
“Care One in Moorestown has been the ONLY facility that I can rest at night knowing she is being cared for not only physically but emotionally. EVERYONE is kind and respectful of every patients needs.”
This facility meets both EveryPlace staffing reference benchmarks. Higher staffing is generally associated with stronger day-to-day care.
Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.
Resident outcomes compared with national, state, and local averages · 3 measures
2
measures
1
measures
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Detailed Medicare record · up to 3-year lookback
CareOne at Moorestown has recurring issues with infection control (cited four times across multiple surveys) and quality of care standards, with families filing complaints about safety hazards and care planning. While all deficiencies show correction dates, the pattern of repeated infection control problems and the fact that families have reported concerns suggests careful evaluation is warranted before visiting.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Resident Rights Deficiencies
Honor the resident's right to choose his or her attending physician.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Emergency Preparedness Deficiencies
List the names and contact information of those in the facility.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Nursing and Physician Services Deficiencies
Observe each nurse aide's job performance and give regular training.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Quality of Life and Care Deficiencies
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Careone at Moorestown
for profit
Careone
37 facilities nationwide
Chain avg rating: 3.4/5 · Rank 15 of 37
Owners
Care One LLC
Owner · Organization
Des 2009 Gst Trust
Owner (parent company) · Organization
Des Holding Co., INC.
Owner (parent company) · Organization
Des-C 2009 Grat
Owner (parent company) · Organization
Straus, Daniel
Owner (parent company)
Key personnel
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Medicare Care Compare
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