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Nursing HomeMedicaid Top Rated

Care One at Wilmington

Strong Medicare quality ratings; families often praise highly skilled and compassionate nursing staff. Still worth an in-person visit.

750 Woburn Street, Wilmington, MA 01887132 bedsLicensed & Active
5/5
Medicare
Inspection
Quality
Staffing
Google rating
4.2/5

based on 113 Google reviews

5
4
3
2
1
Care One at Wilmington Nursing Home in Wilmington, MA — Street View
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What this means for your family

This facility is highly regarded for its rehabilitation therapy and clean environment, with many families reporting exceptional care. However, because some reviewers noted significant delays in response times and communication gaps, we recommend that you visit during off-hours and ask specifically about their protocol for call-button response times and how they manage patient transitions.

Google Reviews

Google Reviews

113 reviews on Google
CareOne at Wilmington receives high praise for its dedicated nursing staff, effective rehabilitation therapy, and clean, welcoming environment. While many families report excellent, compassionate care, a minority of reviewers describe significant lapses in communication, slow response times to call buttons, and occasional administrative failures during patient transitions.

Quality Themes

Tap a score for details
Food6.0Staff8.0Clean9.0Activities7.0Meds5.0Memory8.0Comms6.0ValueN/A

Strengths

  • Highly skilled and compassionate nursing staff
  • Effective physical and occupational therapy programs
  • Clean, well-maintained facility
  • Strong communication from leadership and nursing directors

Concerns

  • Slow response times to call buttons and patient needs (mentioned by 4 reviewers)
  • Poor communication from administrative staff regarding care plans (mentioned by 3 reviewers)
  • Inconsistent quality of care or neglect by specific aides (mentioned by 3 reviewers)

Rating Trends

Tap a year to see what changed

234'16(2)'19(4)'22(6)'24(11)'26(50)

Distribution · 107 analyzed

5
84
4
5
3
6
2
1
1
11
42 reviews posted between Mar 27, 2026Mar 28, 2026 · 39 were 5-star

How They Respond to Reviews

10%response rate

This facility rarely responds to reviews.

Questions for Your Tour

  • 1It is wonderful to see such high marks for your nursing and therapy teams; how do you ensure that this level of skilled care remains consistent across all shifts?
  • 2We noticed the facility is very well-maintained; what is your routine for ensuring the resident living areas stay clean and comfortable?
  • 3How does the nursing leadership ensure that call buttons are answered promptly, especially during busier times of the day?
  • 4What is the best way for our family to stay in regular contact with the nursing directors regarding updates to care plans?
  • 5Can you tell us about some of the daily activities or social programs available to help residents stay engaged with one another?
  • 6In the event of a medical emergency after hours, what is the specific protocol for notifying the family and coordinating care?

Personalized based on this facility's data


Key Review Excerpts

The team of physical and occupational therapists were very professional and caring.

Long-term resident's family · 2019★★★★★

The medical care and care in general she received was excellent. This is not easy work, and to a person it was done with skill, care and grace.

Hospice family member · 2024☆☆☆☆

The staff here truly go above and beyond. The nurses are caring, attentive, and always made sure she was comfortable and well taken care of.

Rehab patient's family · 2026★★★★★
Source: 113 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.40hrs
54%
Registered nurses for medical care
Total Nursing
3.95hrs
96%
All nurses + aides combined
Staff Turnover
18%
Lower is better (< 30% = good)
RN Turnover
27%
Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
5/ 5
Better Than Avg

12

measures

Worse Than Avg

4

measures

Mixed Results

1

measures

Long-Stay Residents
🚶

Residents whose walking got worse

↓ Lower is better
This Facility4.2%
Better than Avg
Here
4.2%
US
15.3%
MA
16.4%
Middlesex
13.7%
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility7.7%
Better than Avg
Here
7.7%
US
14.4%
MA
16.9%
Middlesex
15.2%
😔

Residents with depression symptoms

↓ Lower is better
This Facility5.2%
Better than Avg
Here
5.2%
US
12.1%
MA
13.7%
Middlesex
12.1%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility13.5%
Better than Avg
Here
13.5%
US
19.5%
MA
19.4%
Middlesex
19.2%
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility97.9%
Better than Avg
Here
97.9%
US
93.4%
MA
92.4%
Middlesex
92.4%
💉

Residents vaccinated for the flu

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
95.5%
MA
94.8%
Middlesex
95.4%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility92.8%
Better than Avg
Here
92.8%
US
81.8%
MA
77.6%
Middlesex
76.7%
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility89.4%
Better than Avg
Here
89.4%
US
79.7%
MA
77.7%
Middlesex
76.6%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility1.2%
Better than Avg
Here
1.2%
US
1.6%
MA
1.3%
Middlesex
1.3%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

1deficiencies
Well below state avg (8.9)

This facility has 10 deficiencies across 2 surveys, with all issues reportedly corrected by the provider. The most recent survey in July 2025 found significant fire safety problems including faulty smoke barriers, alarm systems, and emergency equipment. Earlier deficiencies involved daily care assistance, respiratory care, and medication labeling. While the facility states corrections were made, the pattern suggests potential infrastructure and care coordination challenges families should discuss during visits.

Jul 31, 2025Routine
7
0311Potential for harm · WidespreadCorrected

Smoke Deficiencies

Have an enclosure around a vertical opening shaft.

0345Potential for harm · WidespreadCorrected

Smoke Deficiencies

Have approved installation, maintenance and testing program for fire alarm systems.

0372Potential for harm · WidespreadCorrected

Smoke Deficiencies

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

0531Potential for harm · WidespreadCorrected

Services Deficiencies

Have elevators that firefighters can control in the event of a fire.

0293Potential for harm · PatternCorrected

Egress Deficiencies

Have properly located and lighted "Exit" signs.

0918Potential for harm · PatternCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Jun 14, 2023Routine
3
0677Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

0695Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

0761Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Care One at Wilmington

Organization Type

for profit

Chain Affiliation

Chain Name

Careone

Chain Size

37 facilities nationwide

Chain avg rating: 3.4/5 · Rank 4 of 37 (Best)

Ownership & Management

Owners

Thci of Massachusetts, LLC

Owner · Organization

Care Realty, LLC

Owner (parent company) · Organization

Des-I 2016 Grat

Owner (parent company) · Organization

Straus, Daniel

Owner (parent company)

Straus, Moshael

Owner (parent company)

Key personnel

Baruch, DavidW-2 Managing EmployeeBaruch, DavidOfficer / DirectorHealthbridge Management LLCManager
Source: Medicare provider data

Contact

Get in Touch

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References & Resources

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