Nursing HomeMedicaid Medicare 5-star

Care One at Wilmington

Strong Medicare quality ratings; public reviewers often praise highly skilled and compassionate nursing staff. Still worth an in-person visit.

750 Woburn Street, Wilmington, MA 01887|132 beds|Licensed & active

5/5

Medicare

Inspection

Quality

Staffing

Google rating

4.2/5

based on 113 Google reviews

(978) 988-0888 Directions Website

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What this means for your family

Care One at Wilmington has a strong overall Medicare rating. Public reviewers frequently mention: highly skilled and compassionate nursing staff and effective physical and occupational therapy programs. Review the component ratings and current source records before deciding.

Google Reviews

113 public Google reviews available

CareOne at Wilmington receives high praise for its dedicated nursing staff, effective rehabilitation therapy, and clean, welcoming environment. While many families report excellent, compassionate care, a minority of reviewers describe significant lapses in communication, slow response times to call buttons, and occasional administrative failures during patient transitions.

Quality Themes

Tap a score for details

Strengths

Highly skilled and compassionate nursing staff
Effective physical and occupational therapy programs
Clean, well-maintained facility
Strong communication from leadership and nursing directors

Concerns

Slow response times to call buttons and patient needs (mentioned by 4 reviewers)
Poor communication from administrative staff regarding care plans (mentioned by 3 reviewers)
Inconsistent quality of care or neglect by specific aides (mentioned by 3 reviewers)

Rating Trends

Tap a year to see what changed

Distribution · 107 analyzed

⚡42 reviews posted between Mar 27, 2026 – Mar 28, 2026 · 39 were 5-star

How They Respond to Reviews

10%response rate

This facility rarely responds to reviews.

Questions for Your Tour

1It is wonderful to see such high marks for your nursing and therapy teams; how do you ensure that this level of skilled care remains consistent across all shifts?
2We noticed the facility is very well-maintained; what is your routine for ensuring the resident living areas stay clean and comfortable?
3How does the nursing leadership ensure that call buttons are answered promptly, especially during busier times of the day?
4What is the best way for our family to stay in regular contact with the nursing directors regarding updates to care plans?
5Can you tell us about some of the daily activities or social programs available to help residents stay engaged with one another?
6In the event of a medical emergency after hours, what is the specific protocol for notifying the family and coordinating care?

Personalized based on this facility's data

Key Review Excerpts

“The team of physical and occupational therapists were very professional and caring.”

Long-term resident's family · 2019★★★★★

“The medical care and care in general she received was excellent. This is not easy work, and to a person it was done with skill, care and grace.”

Hospice family member · 2024★★★★★

“The staff here truly go above and beyond. The nurses are caring, attentive, and always made sure she was comfortable and well taken care of.”

Rehab patient's family · 2026★★★★★

Source: 107 Google reviews in the current analysis set; Google reports 113 total

Staffing

Staffing Hours

per resident/day · Medicare public data

RN Hours

0.40hrs

54%

Registered nurses for medical care

Total Nursing

3.95hrs

96%

All nurses + aides combined

Staff Turnover

18%

Lower is better (< 30% = good)

RN Turnover

27%

Lower is better (< 30% = good)

Both RN and total nursing hours are below the EveryPlace reference benchmarks. Ask the facility how it staffs each shift for current resident needs.

Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating

5/ 5

Better Than Avg

measures

Worse Than Avg

measures

Mixed Results

measures

Long-Stay Residents

Residents whose walking got worse

↓ Lower is better

This Facility3.3%

Better than Avg

Here

3.3%

14.1%

15.4%

Middlesex

13.4%

Residents with depression symptoms

↓ Lower is better

This Facility3.8%

Better than Avg

Here

3.8%

12.8%

15.5%

Middlesex

13.8%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

Residents needing more daily help over time

↓ Lower is better

This Facility7.4%

Better than Avg

Here

7.4%

13.9%

16.4%

Middlesex

14.9%

Residents on antipsychotic medication

↓ Lower is better

This Facility21.9%

Mixed vs Avgs

Here

21.9%

15.4%

21.4%

Middlesex

22.4%

Residents vaccinated for pneumonia

↑ Higher is better

This Facility98.4%

Better than Avg

Here

98.4%

93.5%

92.6%

Middlesex

91.9%

Residents on anti-anxiety or sleep medication

↓ Lower is better

This Facility14.5%

Better than Avg

Here

14.5%

19.5%

Middlesex

20.8%

Short-Stay Residents (Rehab / Post-Acute)

Short-stay residents vaccinated for pneumonia

↑ Higher is better

This Facility93.5%

Better than Avg

Here

93.5%

82.0%

78.3%

Middlesex

77.3%

Short-stay residents vaccinated for the flu

↑ Higher is better

This Facility89.4%

Better than Avg

Here

89.4%

79.8%

77.7%

Middlesex

77.8%

Short-stay residents newly given antipsychotics

↓ Lower is better

This Facility1.3%

Better than Avg

Here

1.3%

1.6%

1.4%

Middlesex

1.3%

Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

Detailed Medicare record · up to 3-year lookback

10findings in history

Latest survey: 1 · well below MA avg (8.9)

This facility has 10 deficiencies across 2 surveys, with all issues reportedly corrected by the provider. The most recent survey in July 2025 found significant fire safety problems including faulty smoke barriers, alarm systems, and emergency equipment. Earlier deficiencies involved daily care assistance, respiratory care, and medication labeling. While the facility states corrections were made, the pattern suggests potential infrastructure and care coordination challenges families should discuss during visits.

Jul 31, 2025Routine7 findings

0311Potential for harm · WidespreadCorrected

Smoke Deficiencies

Have an enclosure around a vertical opening shaft.

0345Potential for harm · WidespreadCorrected

Smoke Deficiencies

Have approved installation, maintenance and testing program for fire alarm systems.

0372Potential for harm · WidespreadCorrected

Smoke Deficiencies

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

0531Potential for harm · WidespreadCorrected

Services Deficiencies

Have elevators that firefighters can control in the event of a fire.

0293Potential for harm · PatternCorrected

Egress Deficiencies

Have properly located and lighted "Exit" signs.

0918Potential for harm · PatternCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Jun 14, 2023Routine3 findings

0677Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

0695Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

0761Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Care One at Wilmington

Organization Type

for profit

Chain Affiliation

Chain Name

Careone

Chain Size

37 facilities nationwide

Chain avg rating: 3.4/5 · Rank 1 of 37 (Highest rating)

Ownership & Management

Owners

Thci of Massachusetts, LLC

Owner · Organization

Care Realty, LLC

Owner (parent company) · Organization

Des-I 2016 Grat

Owner (parent company) · Organization

Straus, Daniel

Owner (parent company)

Straus, Moshael

Owner (parent company)

Key personnel

Baruch, DavidW-2 Managing EmployeeBaruch, DavidOfficer / DirectorHealthbridge Management LLCManager

Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

(978) 988-0888

care-one.com

750 Woburn Street

Wilmington, MA 01887

Get Directions View on Google Maps

References & Resources

Medicare Care Compare

Official Medicare quality ratings, inspections & staffing data

Google Maps

Photos, directions & neighborhood info

Google Reviews

113 reviews from families & visitors

Official Website

Visit care-one.com

Medicare data downloads

Original nursing home datasets

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