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Assisted LivingMedicaid

Care and Love Retirement Home, LLC

Families consistently rate this highly — reviewers highlight attentive and caring staff. Schedule a visit to confirm the fit.

642 E 21st St, Hialeah, FL 33013-402040 beds
Google rating
5.0/5

based on 7 Google reviews

5
4
3
2
1

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What this means for your family

This facility is a strong candidate for families seeking high levels of transparency and attentive care, as the administration is noted for being very responsive to questions. The consistent cleanliness and friendly staff provide a reassuring environment for long-term residents.

Google Reviews

Google Reviews

7 reviews analyzed
Families can expect a clean and welcoming environment where staff members are frequently praised for being attentive, friendly, and genuinely caring. Reviewers specifically highlight strong communication from administration and a high level of responsiveness to family concerns.

Quality Themes

Tap a score for details
FoodN/AStaff10.0Clean10.0ActivitiesN/AMedsN/AMemoryN/AComms10.0ValueN/A

Strengths

  • Attentive and caring staff
  • Clear and responsive administration
  • Clean and well-maintained facility
  • Strong family communication

Rating Trends

Tap a year to see what changed

2345.02020(4)5.02021(1)5.02025(2)

Distribution

5
7
4
0
3
0
2
0
1
0

How They Respond to Reviews

57%response rate

This facility responds to some reviews.

Questions for Your Tour

  • 1We noticed how much the administration values communication with families; how do you typically keep us updated on our loved one's day-to-day well-being?
  • 2Since the facility is so well-maintained and clean, what is your routine for ensuring the common areas and resident rooms stay tidy and comfortable?
  • 3With a close-knit community of 40 residents, what kind of daily social activities or group outings do you have planned to keep everyone engaged?
  • 4How does the staff approach personalized care to ensure each resident's specific needs and preferences are met throughout the day?
  • 5In the event of a medical emergency or a sudden change in health, what are your specific protocols for contacting the family and coordinating care?
  • 6What is the process for ensuring that all recent regulatory improvements and care standards are being consistently met by the entire team?

Personalized based on this facility's data


Key Review Excerpts

The administration has had very clear communication with my family and I. They have been very attentive and supportive to my brother and that has no price!

Resident's sibling · 2025★★★★★

The new administration has really improved. They have handle the COVID 19 guidelines outstanding and are really doing great during these hard times.

Resident's daughter · 2020★★★★★

Whenever I have visited the facility, it has always been clean. I must add that the new administrator is very responsive - even when I contact her after hours.

Resident's sibling · 2020★★★★★
Source: 7 Google reviews

State Inspection History

State Inspections

Source: FL State Licensing Agency

24total
89deficiencies

Key Findings

99 deficiencies from 24 inspections

Nov 17, 2025Routine
A0058Corrected Jan 16, 2026

PHARMACY & DIETARY; UNCORRECTED DEFICIENCIES

Aug 18, 2025Routine
A0078Corrected Nov 17, 2025

STAFFING STANDARDS - STAFF

CZ814Corrected Nov 17, 2025

BACKGROUND SCREENING CLEARINGHOUSE

A0160Corrected Apr 7, 2026

RECORDS - FACILITY

A0075Corrected Nov 17, 2025

USE OF PERSONNEL; EMERGENCY CARE (AED)

A0182Corrected Nov 17, 2025

EMERGENCY MGMT - PLAN IMPLEMENTATION

A0055Corrected Jan 16, 2026

MEDICATION - STORAGE AND DISPOSAL

A0090Corrected Nov 17, 2025

TRAINING - DO NOT RESUSCITATE ORDERS

A0093Corrected Nov 17, 2025

FOOD SERVICE - DIETARY STANDARDS

A0152Corrected Jan 16, 2026

PHYSICAL PLANT - SAFE LIVING ENVIRON/OTHER

A0161Corrected Nov 17, 2025

RECORDS - STAFF

A0165Corrected Nov 17, 2025

RISK MGMT & QA

Aug 19, 2024Other
CleanReport

No deficiencies found during this inspection.

Jun 21, 2023Routine
AL243Corrected Sep 13, 2023

LMH - TRAINING

A0025Corrected Sep 13, 2023

RESIDENT CARE - SUPERVISION

A0033Corrected Sep 13, 2023

PHYSICAL RESTRAINTS

A0078Corrected Sep 13, 2023

STAFFING STANDARDS - STAFF

A0162Corrected Sep 13, 2023

RECORDS - RESIDENT

Mar 2, 2023Complaint
A0054Corrected Jun 21, 2023

MEDICATION - RECORDS

A0058Corrected Jul 17, 2024

PHARMACY & DIETARY; UNCORRECTED DEFICIENCIES

Jan 10, 2023Complaint
A0025Corrected Mar 2, 2023

RESIDENT CARE - SUPERVISION

A0162Corrected Mar 2, 2023

RECORDS - RESIDENT

Dec 14, 2022Complaint
A0052Corrected Mar 2, 2023

MEDICATION - ASSISTANCE WITH SELF-ADMIN

A0036Corrected Mar 2, 2023

INFECTION CONTROL PROCEDURES

A0152Corrected Jul 17, 2024

PHYSICAL PLANT - SAFE LIVING ENVIRON/OTHER

A0162Corrected Mar 2, 2023

RECORDS - RESIDENT

Oct 6, 2021Routine
A0152Corrected Feb 7, 2022

PHYSICAL PLANT - SAFE LIVING ENVIRON/OTHER

A0030Corrected Feb 7, 2022

RESIDENT CARE - RIGHTS & FACILITY PROCEDURES

A0034Corrected Feb 7, 2022

ASSISTIVE DEVICES

A0053Corrected Feb 7, 2022

MEDICATION - ADMINISTRATION

Ownership & Operations

Who Operates This Facility

Owner / Operator

Care & Love Retirement Home, LLC

Organization Type

for profit

Source: State licensing data

Contact

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References & Resources

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