Nursing HomeMedicaid Top Rated

Hialeah Shores Nursing and Rehab Center

Strong Medicare quality ratings; families often praise clean, well-maintained facility. Still worth an in-person visit.

8785 Nw 32nd Avenue, Miami, FL 33147|106 beds|Licensed & Active

5/5

Medicare

Inspection

Quality

Staffing

Google rating

4.6/5

based on 56 Google reviews

(305) 691-5711 Directions Website

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What this means for your family

This facility is highly regarded for its cleanliness and compassionate nursing care, making it a strong candidate for rehabilitation. However, because there are reports of personal items going missing and occasional administrative rudeness, we recommend keeping a detailed inventory of your loved one's belongings and maintaining open, direct communication with the nursing supervisors.

Google Reviews

56 reviews on Google

“Hialeah Shores Nursing and Rehab Center is highly regarded by many families for its clean environment and compassionate, professional staff who treat residents like family. While the vast majority of reviews are glowing, there are isolated but serious reports concerning staff responsiveness, potential theft, and unprofessional communication from administrative personnel.”

Quality Themes

Tap a score for details

Strengths

Clean, well-maintained facility
Compassionate and professional nursing staff
Effective rehabilitation and recovery outcomes
Warm, family-oriented atmosphere

Concerns

Reports of theft of personal belongings (mentioned by 2 reviewers)
Unprofessional or rude administrative/phone staff (mentioned by 2 reviewers)
Inconsistent nursing assistant responsiveness (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

Distribution · 58 analyzed

How They Respond to Reviews

0%response rate

Questions for Your Tour

1With such an impressive 5-star CMS rating for health inspections, what specific protocols do you follow to ensure the facility stays so clean and well-maintained?
2We've heard wonderful things about the compassionate nursing staff here; how do you support your team to ensure they can provide that high level of care consistently?
3What steps are in place to ensure that residents' personal belongings and valuables are kept secure and accounted for?
4Can you tell us more about the rehabilitation programs and how you track successful recovery outcomes for residents?
5How does the nursing team handle communication with families, especially if we have a question about a resident's care during a shift change?
6What kind of daily activities or social events are planned to help foster that warm, family-oriented atmosphere mentioned by others?

Personalized based on this facility's data

Key Review Excerpts

“The moment you enter this facility, it feels like you’re entering a hotel. The environment is clean and the staff is incredibly friendly and accommodating.”

Long-term resident's family · 2022★★★★★

“My mom was here for several months from a bad infection in a knee replacement. She had to be here taking IV antibiotics. I was so impressed with everyone who took care of her. She was treated just as though she was a family member.”

Rehab patient's family · 2023★★★★★

“The staff and administration made the entire process so much easier. They were loving and caring. When it was time for end of life care they were all there w the family.”

End of life care family member · 2024★★★★★

Source: 56 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026

RN Hours

1.34hrs

Registered nurses for medical care

Total Nursing

3.98hrs

97%

All nurses + aides combined

Staff Turnover

27%

Lower is better (< 30% = good)

RN Turnover

31%

Lower is better (< 30% = good)

Total nursing hours are below minimum, though RN coverage is adequate. This may mean fewer aides for daily tasks like bathing and mobility.

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating

4/ 5

Better Than Avg

measures

Worse Than Avg

measures

Mixed Results

measures

Long-Stay Residents

🚿

Residents whose bladder or bowel control got worse

↓ Lower is better

This Facility0.4%

Better than Avg

Here

0.4%

19.4%

11.5%

Miami-dade

4.3%

🚶

Residents whose walking got worse

↓ Lower is better

This Facility1.6%

Better than Avg

Here

1.6%

15.3%

10.6%

Miami-dade

6.8%

🛏️

Residents needing more daily help over time

↓ Lower is better

This Facility2.1%

Better than Avg

Here

2.1%

14.4%

9.1%

Miami-dade

7.4%

😔

Residents with depression symptoms

↓ Lower is better

This Facility0.0%

Better than Avg

Here

0.0%

12.1%

4.1%

Miami-dade

4.7%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

💊

Residents on antipsychotic medication

↓ Lower is better

This Facility19.4%

Worse than Avg

Here

19.4%

15.5%

8.7%

Miami-dade

11.3%

💊

Residents on anti-anxiety or sleep medication

↓ Lower is better

This Facility23.9%

Worse than Avg

Here

23.9%

19.5%

15.0%

Miami-dade

14.6%

Short-Stay Residents (Rehab / Post-Acute)

💉

Short-stay residents vaccinated for the flu

↑ Higher is better

This Facility100.0%

Better than Avg

Here

100.0%

79.8%

94.7%

Miami-dade

98.4%

💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better

This Facility100.0%

Better than Avg

Here

100.0%

81.8%

94.8%

Miami-dade

99.1%

💊

Short-stay residents newly given antipsychotics

↓ Lower is better

This Facility3.4%

Worse than Avg

Here

3.4%

1.6%

1.5%

Miami-dade

2.2%

Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

0deficiencies

Well below state avg (7.3)

Clean record — no deficiencies

This facility has a relatively clean record with only 4 minor deficiencies across 2 surveys, all corrected by the provider. Issues involved resident assessments, privacy protection, administrative procedures around arbitration agreements, and fire safety sprinkler systems. No complaints were filed by families, and the scattered nature of deficiencies suggests no recurring care problems.

Feb 29, 2024Routine3 findings

0641Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

0847Potential for harm · IsolatedCorrected

Administration Deficiencies

Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse.

0351Potential for harm · IsolatedCorrected

Smoke Deficiencies

Install an approved automatic sprinkler system.

Dec 1, 2022Routine1 finding

0583Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Keep residents' personal and medical records private and confidential.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Hialeah Shores Nursing and Rehab Center

Organization Type

for profit

Ownership & Management

Owners

Hernando, Gladys

Owner

12%

Fernandez, Isis

Owner

Hernando, Jorge

Owner

Dos Holdings LLC

Owner (parent company) · Organization

Dos Nursing Home Group LLC

Owner (parent company) · Organization

Hialeah Shores Re LLC

Owner (parent company) · Organization

Key personnel

Antonacci, NickManaging Control - Governing BodyHernando, JorgeManaging Control - Governing BodyAntonacci, NickOfficer / DirectorHernando, GladysOfficer / DirectorHernando, JorgeOfficer / Director

Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

(305) 691-5711

hialeahshoresrehab.com

8785 Nw 32nd Avenue

Miami, FL 33147

Get Directions View on Google Maps

References & Resources

Medicare Care Compare

Official Medicare quality ratings, inspections & staffing data

Google Maps

Photos, directions & neighborhood info

Google Reviews

56 reviews from families & visitors

Official Website

Visit hialeahshoresrehab.com

Medicare data downloads

Original nursing home datasets

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

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