Cardinal Senior Communities Danville
Families consistently rate this highly — reviewers highlight warm and welcoming staff. Schedule a visit to confirm the fit.
based on 82 Google reviews
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What this means for your family
This facility is highly regarded for its friendly staff and vibrant activity programs, making it a lovely environment for social residents. However, families should investigate the claims regarding management communication and staffing levels, as some recent feedback suggests inconsistencies in care quality.
Google Reviews
Google Reviews
82 reviews on Google“Most families praise the facility for its warm, welcoming atmosphere and a staff that treats residents like family. However, some recent critical reviews raise serious concerns regarding staff professionalism, management communication, and potential understaffing.”
Quality Themes
Tap a score for detailsStrengths
- Warm and welcoming staff
- Clean and well-maintained building
- Engaging activity programs
- Compassionate care for residents
Concerns
- Staff professionalism and management communication (mentioned by 2 reviewers)
- Staffing levels and workload (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 32 analyzed
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1We've heard such wonderful things about how warm and welcoming your staff is; how do you foster that sense of community among the residents?
- 2Could you walk us through what a typical day of engaging activities looks like for the residents here?
- 3With your memory care certification, what specific specialized programming do you offer to keep residents mentally stimulated?
- 4How do you ensure consistent communication between the management team and families regarding a resident's daily well-being?
- 5Could you tell us more about the dining experience, specifically regarding menu variety and how you handle nutritional needs?
- 6What is your protocol for managing medical emergencies or sudden changes in health during the overnight hours?
Personalized based on this facility's data
Key Review Excerpts
“The full activity calendar is another standout. There’s always something going on, from games and”
“My sister went to live at Cardinal Senior Living when her health started to decline. I was very pleased with how she was taken care of. She was very happy with her choice as well.”
“Cardinal is always clean and well kept, inside and out. Smiling faces fill the lobby, each time I come in to visit.”
State Inspection History
State Inspections
Source: VA State Licensing Agency
Mar 26, 2026RoutineCleanReport
Type of inspection: Monitoring Date(s) of inspection and time the licensing inspector was on-site at the facility for each day of the inspection: 03/26/2026 7:45AM to 6:30PM The Acknowledgement of Inspection form was signed and left at the facility for each date of the inspection. A self-reported incident was received by VDSS Division of Licensing on 10/21/2025, 01/07/2026, 02/11/2026 and 03/12/2026 regarding allegations in the area of: resident care and related services Number of residents present at the facility at the beginning of the inspection: 61 Number of resident records reviewed: 2 Number of interviews conducted with staff: 1 An exit meeting will be conducted to review the inspection findings. The evidence gathered during the investigation did not support the self-report of non-compliance with standard(s) or law. The inspection summary will be posted to the VDSS website within 5 business days of your receipt of the inspection summary. The department's inspection findings are subject to public disclosure. Please Note: A copy of the findings of the most recent inspection are required to be posted on the premises of the facility. For more information about the VDSS Licensing Programs, please visit: www.dss.virginia.gov Should you have any questions, please contact Jennifer Stokes, Licensing Inspector at 540-589-5216 or by email at Jennifer.Stokes@dss.virginia.gov
Mar 26, 2026RoutineCleanReport
Type of inspection: Monitoring Date(s) of inspection and time the licensing inspector was on-site at the facility for each day of the inspection: 03/26/2026 7:45AM to 6:30PM The Acknowledgement of Inspection form was signed and left at the facility for each date of the inspection. A self-reported incident was received by VDSS Division of Licensing on 11/05/2025 regarding allegations in the area of: resident care and related services Number of residents present at the facility at the beginning of the inspection: 61 Number of resident records reviewed: 1 Number of interviews conducted with staff: 1 An exit meeting will be conducted to review the inspection findings. The evidence gathered during the investigation did not support the self-report of non-compliance with standard(s) or law. The inspection summary will be posted to the VDSS website within 5 business days of your receipt of the inspection summary. The department's inspection findings are subject to public disclosure. Please Note: A copy of the findings of the most recent inspection are required to be posted on the premises of the facility. For more information about the VDSS Licensing Programs, please visit: www.dss.virginia.gov Should you have any questions, please contact Jennifer Stokes, Licensing Inspector at 540-589-5216 or by email at Jennifer.Stokes@dss.virginia.gov
Mar 26, 2026ComplaintCleanReport
Type of inspection: Complaint Date(s) of inspection and time the licensing inspector was on-site at the facility for each day of the inspection: 03/26/2026 7:45AM to 6:30PM The Acknowledgement of Inspection form was signed and left at the facility for each date of the inspection. A complaint was received by VDSS Division of Licensing on 02/09/2026 regarding allegations in the area of: buildings and grounds An exit meeting will be conducted to review the inspection findings. The evidence gathered during the investigation did not support the allegations of non-compliance with standard(s) or law. The inspection summary will be posted to the VDSS website within 5 business days of your receipt of the inspection summary. The department's inspection findings are subject to public disclosure. Please Note: A copy of the findings of the most recent inspection are required to be posted on the premises of the facility. For more information about the VDSS Licensing Programs, please visit: www.dss.virginia.gov Should you have any questions, please contact Jennifer Stokes, Licensing Inspector at 540-589-5216 or by email at Jennifer.Stokes@dss.virginia.gov
Mar 26, 2026ComplaintCleanReport
Type of inspection: Complaint Date(s) of inspection and time the licensing inspector was on-site at the facility for each day of the inspection: 03/26/2026 7:45AM to 6:30PM The Acknowledgement of Inspection form was signed and left at the facility for each date of the inspection. A complaint was received by VDSS Division of Licensing on 01/22/2026 regarding allegations in the area of: resident care and related services Number of residents present at the facility at the beginning of the inspection: 61 Number of resident records reviewed: 1 Number of interviews conducted with staff: 1 An exit meeting will be conducted to review the inspection findings. The evidence gathered during the investigation did not support the allegations of non-compliance with standard(s) or law. The inspection summary will be posted to the VDSS website within 5 business days of your receipt of the inspection summary. The department's inspection findings are subject to public disclosure. Please Note: A copy of the findings of the most recent inspection are required to be posted on the premises of the facility. For more information about the VDSS Licensing Programs, please visit: www.dss.virginia.gov Should you have any questions, please contact Jennifer Stokes, Licensing Inspector at 540-589-5216 or by email at Jennifer.Stokes@dss.virginia.gov
Mar 26, 2026RoutineCleanReport
Type of inspection: Monitoring Date(s) of inspection and time the licensing inspector was on-site at the facility for each day of the inspection: 03/26/2026 7:45AM to 6:30PM The Acknowledgement of Inspection form was signed and left at the facility for each date of the inspection. A self-reported incident was received by VDSS Division of Licensing on 03/19/2026 regarding allegations in the area of: resident care and related services Number of residents present at the facility at the beginning of the inspection: 61 Number of resident records reviewed: 1 Number of interviews conducted with staff: 1 An exit meeting will be conducted to review the inspection findings. The evidence gathered during the investigation did not support the self-report of non-compliance with standard(s) or law. The inspection summary will be posted to the VDSS website within 5 business days of your receipt of the inspection summary. The department's inspection findings are subject to public disclosure. Please Note: A copy of the findings of the most recent inspection are required to be posted on the premises of the facility. For more information about the VDSS Licensing Programs, please visit: www.dss.virginia.gov Should you have any questions, please contact Jennifer Stokes, Licensing Inspector at 540-589-5216 or by email at Jennifer.Stokes@dss.virginia.gov
Mar 26, 2026Routine
Type of inspection: Renewal Date(s) of inspection and time the licensing inspector was on-site at the facility for each day of the inspection: 03/26/2026 7:45AM to 6:30PM The Acknowledgement of Inspection form was signed and left at the facility for each date of the inspection. Number of residents present at the facility at the beginning of the inspection: 61 The licensing inspector completed a tour of the physical plant that included the building and grounds of the facility. Number of resident records reviewed: 6 Number of staff records reviewed: 3 Number of interviews conducted with residents: 2 Number of interviews conducted with staff: 6 Observations by licensing inspector: medication cart audit, morning medication administration, breakfast, activities An exit meeting will be conducted to review the inspection findings. The evidence gathered during the inspection determined non-compliance with applicable standard(s) or law, and violation(s) were documented on the violation notice issued to the facility. The licensee has the opportunity to submit a plan of correction to indicate how the cited violation(s) will be addressed in order to return the facility to compliance and maintain future compliance with applicable standard(s) or law. If the licensee wishes to provide a plan of correction: (i) type the plan on a separate Word document, (ii) identify the standard violation number being addressed, (iii) include the date the violation will be corrected, (IV) do not include any names or confidential information, and (V) return to the licensing inspector by email within five (5) business days of the exit interview. Your plan of correction must contain: 1) steps to correct the noncompliance with the standard(s), 2) measures to prevent the noncompliance from occurring again; and 3) person(s) responsible for implementing each step and/or monitoring any preventive measure(s). Compliance with all applicable regulations and law shall be maintained and any areas of noncompliance must be corrected. Within 15 calendar days of your receipt of these inspection findings (inspection summary, violation notice, and supplemental information), you may request a review and discussion of these findings with the inspector's immediate supervisor. To make a request for review and discussion, you must contact the licensing supervisor at the regional licensing office that serves your geographical area. Refer to General Procedures and Information for Licensure, 22VAC40-80-260-B for information on requesting a problem-solving conference. Regardless of whether a supervisory review has been requested, the results of the inspection will be posted to the DSS public website within 5 business days of your receipt of the Inspection Summary and/ or Violation Notice. The department's inspection findings are subject to public disclosure. Please Note: A copy of the findings of the most recent inspection are required to be posted on the premises of the facility. For more information about the VDSS Licensing Programs, please visit: www.dss.virginia.gov Should you have any questions, please contact Jennifer Stokes, Licensing Inspector at 540-589-5216 or by email at Jennifer.Stokes@dss.virginia.gov
Based on record review and staff interview, the facility failed to ensure that prior to a resident?s admission to a safe, secure environment, the resident shall have been assessed by an independent clinical psychologist licensed to practice in Virginia or by an independent physician as having a serious cognitive impairment due to a primary psychiatric diagnosis of dementia with an inability to recognize danger or protect his or her own safety and welfare. EVIDENCE: 1. On the date of inspection, the record for resident 2 contained documentation that the resident was admitted to the safe secure unit on 03/17/2026. The record for resident 2 also contained the form ASSESSMENT FOR SERIOUS COGNITIVE IMPAIRMENT (ASCI), dated 03/12/2026, which indicates that resident 2 does not have a serious cognitive impairment due to a primary psychiatric diagnosis of dementia. 2. An interview with staff 1 on the date of inspection revealed that there is currently no ASCI form for resident 2 that indicates that resident 2 has a serious cognitive impairment due to a primary psychiatric diagnosis of dementia.
Based on record review and staff interview, the facility failed to ensure verification that a staff member has received a copy of his or her current job description was included in the staff record. EVIDENCE: 1. On the date of inspection, the record for staff 5, date of hire 11/09/2023, indicated that the staff member is a Nurse Aide; however, the job description in the record, signed by staff 5 on 12/01/2023, indicates that staff 5 is a Charge Medication Aide. 2. An interview with staff 1 revealed that staff 5 is not a Charge Medication Aide and that staff 5?s position at the facility is a Nurse Aide.
Based on record review and staff interview, the facility failed to ensure that each direct care staff member shall maintain current certification in adult first aid; or that the direct care staff member who does not have current certification in first aid shall receive certification in first aid within 60 days of employment. EVIDENCE: 1. On the date of inspection, the record for staff 3, date of hire 09/27/2025, contained documentation that staff 3 has current CPR and AED certification; however, the record did not contain confirmation that staff 3 has current First Aid certification. 2. An interview with staff 1 on the date of inspection revealed that staff 3 does not have First Aid certification.
Based on medication cart audit, resident record review, staff interview and facility medication management plan review, the facility failed to have, keep current, and implement its medication management plan in regard to methods to prevent the use of outdated, damaged, or contaminated medications, methods for verifying that medication orders have been accurately transcribed to medication administration records ( MAR
Based on resident record review, the facility failed to ensure the medication administration record ( MAR
Based on record review and staff interview, the facility failed to ensure that the criminal history record report shall be obtained on or before the 30th day of employment for each employee. EVIDENCE: 1. On the date of inspection, the record for staff person 7, date of hire 05/01/2025, contained a criminal record request, submitted on 05/01/2025, and the response indicated a status of ?RESEARCHING?; however, there was no additional documentation for this staff member to determine her criminal record status within 30 days of hire. 2. An interview with staff 1 on the date of inspection revealed that there is no documentation of criminal record check response within 30 days of staff person 7?s hire date.
Sep 11, 2025Routine
Type of inspection: Monitoring Date(s) of inspection and time the licensing inspector was on-site at the facility for each day of the inspection: 09/11/2025 11:30AM to 3:10PM The Acknowledgement of Inspection form was signed and left at the facility for each date of the inspection. A self-reported incident was received by VDSS Division of Licensing on 07/11/2025 regarding allegations in the area of: resident care and related services Number of resident records reviewed: 1 Number of staff records reviewed: 0 Number of interviews conducted with residents: 0 Number of interviews conducted with staff: 4 An exit meeting will be conducted to review the inspection findings. The evidence gathered during the investigation did not support the self-report of non-compliance with standard(s) or law. However, violation(s) not related to the self-report but identified during the course of the investigation can be found on the violation notice. The licensee has the opportunity to submit a plan of correction to indicate how the cited violation(s) will be addressed in order to return the facility to compliance and maintain future compliance with applicable standard(s) or law. If the licensee wishes to provide a plan of correction: (i) type the plan on a separate Word document, (ii) identify the standard violation number being addressed, (iii) include the date the violation will be corrected, (IV) do not include any names or confidential information, and (V) return to the licensing inspector by email within five (5) business days of the exit interview. Compliance with all applicable regulations and law shall be maintained and any areas of noncompliance must be corrected. Within 15 calendar days of your receipt of the inspection findings (inspection summary, violation notice, and supplemental information), you may request a review and discussion of these findings with the inspector's immediate supervisor. To make a request for review and discussion, you must contact the licensing supervisor at the regional licensing office that serves your geographical area. Regardless of whether a supervisory review has been requested, the results of the inspection will be posted to the DSS public website within 5 business days of your receipt of the Inspection Summary and/ or Violation Notice. The department's inspection findings are subject to public disclosure. Please Note: A copy of the findings of the most recent inspection are required to be posted on the premises of the facility. For more information about the VDSS Licensing Programs, please visit: www.dss.virginia.gov Should you have any questions, please contact Jennifer Stokes, Licensing Inspector at 540-589-5216 or by email at Jennifer.Stokes@dss.virginia.gov
Based on resident record review and staff interview, the facility failed to ensure, either directly or indirectly, that the health care service needs of resident are met. EVIDENCE: 1. The record for resident 1 contains a signed physician?s order from Collateral 1, dated 06/12/2025, for wound care/treatment to the resident?s #4 right, anterior second toe three times weekly. 2. The record for resident 1 contains documentation that the resident only received the aforementioned wound care/treatment two times, on 07/01/2025 and 07/03/2025, during the week of 06/29/2025 through 07/05/2025. Interview with staff person 1 on 09/17/2025 confirmed this is accurate.
Mar 6, 2025Routine11Report
Type of inspection: Renewal Date(s) of inspection and time the licensing inspector was on-site at the facility for each day of the inspection: 03/06/2025 7:40AM to 4:15PM The Acknowledgement of Inspection form was signed and left at the facility for each date of the inspection. Number of residents present at the facility at the beginning of the inspection: 48 The licensing inspector completed a tour of the physical plant that included the building and grounds of the facility. Number of resident records reviewed: 6 Number of staff records reviewed: 3 Number of interviews conducted with residents: 4 Number of interviews conducted with staff: 4 Observations by licensing inspector: breakfast, medication administration, medication cart audits An exit meeting will be conducted to review the inspection findings. The evidence gathered during the inspection determined non-compliance with applicable standard(s) or law, and violation(s) were documented on the violation notice issued to the facility. The licensee has the opportunity to submit a plan of correction to indicate how the cited violation(s) will be addressed in order to return the facility to compliance and maintain future compliance with applicable standard(s) or law. If the licensee wishes to provide a plan of correction: (i) type the plan on a separate Word document, (ii) identify the standard violation number being addressed, (iii) include the date the violation will be corrected, (IV) do not include any names or confidential information, and (V) return to the licensing inspector by email within five (5) business days of the exit interview. Compliance with all applicable regulations and law shall be maintained and any areas of noncompliance must be corrected. Within 15 calendar days of your receipt of the inspection findings (inspection summary, violation notice, and supplemental information), you may request a review and discussion of these findings with the inspector's immediate supervisor. To make a request for review and discussion, you must contact the licensing supervisor at the regional licensing office that serves your geographical area. Regardless of whether a supervisory review has been requested, the results of the inspection will be posted to the DSS public website within 5 business days of your receipt of the Inspection Summary and/ or Violation Notice. The department's inspection findings are subject to public disclosure. Please Note: A copy of the findings of the most recent inspection are required to be posted on the premises of the facility. For more information about the VDSS Licensing Programs, please visit: www.dss.virginia.gov Should you have any questions, please contact Jennifer Stokes, Licensing Inspector at 540-589-5216 or by email at Jennifer.stokes@dss.virginia.gov
Based on facility incident reports and staff interview, the facility failed to ensure to submit a written report of each incident specified in 22VAC40-73-70-A to the regional licensing office within seven days from the date of the incident and shall be signed and dated by the administrator and include a description of the incident, the circumstances under which it happened, and, when applicable, extent of injury or damage. EVIDENCE: 1. The licensing inspector (LI) received an incident report via email from staff person 1 on 01/08/2025 at 2:03PM regarding resident 9. Staff person 1 stated in the incident report that resident 9 was sent to the emergency room for evaluation and had a right hip fracture. During on-site inspection on 03/06/2025, when the LI asked staff person 1 about the incident report, staff person 1 informed the LI that the resident had had a fall and that was what prompted the resident to be sent out to the hospital and it was reported by the hospital that the resident had a right hip fracture. Staff person 1 confirmed that the incident report, dated 01/08/2025, had not included that the resident had had a fall and that this information had not been sent to the LI. 2. The LI received an incident report via email from staff person 1 on 01/11/2025 at 8:09PM regarding resident 10. Staff person 1 stated in the incident report that resident 10 was observed to have swollen left hand with bruising, the resident?s hospice company was contacted, and resident was sent to the emergency room to be evaluated and treated. During on-site inspection on 03/06/2025, when the LI asked staff person 1 about the incident report, staff person 1 informed the LI that the resident was diagnosed with 3 and 4 metacarpal fractures. Staff person 1 confirmed that the incident report, dated 01/11/2025, had not included that the resident had a diagnosis of 3 and 4 metacarpal fractures and that this information had not been sent to the LI. 3. The LI received an incident report via email from staff person 1 on 01/15/2025 at 7:40PM regarding resident 11. Staff person 1 stated in the incident report that resident 11 was found lying on the floor in his room, 911 was called and resident was transported to the emergency room for evaluation, and that upon the resident?s return to the facility the resident will receive frequent checks. During on-site inspection on 03/06/2025, when the LI asked staff person 1 about the incident report, staff person 1 informed the LI that the resident coded at the hospital after a couple of hours at the hospital. Staff person 1 confirmed that the incident report, dated 01/15/2025, had not included that the resident had coded at the hospital and that this information had not been sent to the LI.
Based on resident record review, the facility failed to ensure the individualized service plan ( ISP
Based on resident record review and staff interview, the facility failed to ensure, either directly or indirectly, that the health care service needs of residents are met. EVIDENCE: The record for resident 2 contains a physician?s order, dated 11/21/2024, for the resident to be placed on psych rounds; however, interview with staff person 1 revealed that the resident was never put on psych rounds.
Based on resident record review and staff interview, the facility failed to ensure all resident records shall be kept current and retained at the facility. EVIDENCE: 1. The record for resident 1 contains a physician?s order, dated 01/10/2025, for the resident to receive wound care by home health three times weekly for open area in spine. 2. During on-site inspection, the record for resident 1 only contained documentation by staff that are employed by Collateral 1 of providing wound care on 01/17/2025, 01/20/2025, 01/24/2025, 01/29/2025, 02/03/2025, 02/05/2025, and 02/17/2025. 3. Interview with staff persons 1 and 2 revealed that they had to reach out to Collateral 1 during on-site inspection to obtain additional documentation to be faxed to the facility regarding resident 1?s wound care that has been provided by Collateral 1.
Based on observation of the facility?s posted menu and breakfast, the facility failed to ensure any substitutions or additions shall be recorded on the posted menu. EVIDENCE: 1. At approximately 8:08AM during on-site inspection on 03/06/2025, the weekly menu posted on the wall outside of the dining room stated that the breakfast to be served on 03/06/2025 was cheesy scrambled eggs, sausage link, fresh fruit, 100% juice and whole grain toast. 2. During the observation of breakfast, the licensing inspector (LI) observed that the residents in the assisted living section dining room were served scrambled eggs that did not contain cheese and were not served a sausage link but were served bacon.
Based on observation during a tour of the facility and resident interview, the facility failed to ensure that a resident that is permitted to keep his own medications in his room were kept in an out-of-sight-place and stored so that they are not accessible to other residents. EVIDENCE: 1. The uniform assessment instrument ( UAI
Based on observation during medication cart audit and resident record review, the facility failed to ensure medications shall remain in the pharmacy issued container, with the prescription label or direction label attached, until administered to the resident. EVIDENCE: 1. The record for resident 12 contains a physician?s order, dated 01/24/2025, for Icosapent ETHYL 1 gram take 1 capsule by mouth 2 times daily with meals. The March 2025 medication administration record ( MAR
Based on resident record review, the facility failed to ensure the medication administration record ( MAR
Based on resident record review, the facility failed to ensure the medication administration record ( MAR
Based on observation during a tour of the facility, the facility failed to ensure bedrooms shall contain an operable bed lamp or bedside light accessible to each resident. EVIDENCE: During a tour of the facility?s safe, secure unit, the licensing inspector (LI) and staff person 1 observed that the rooms for residents 5 and 6 did not contain a bed lamp or beside light that is accessible to these residents.
Based on observation during a tour of the facility, the facility failed to ensure all fixtures and equipment, including sinks, shall be kept in good repair and condition. EVIDENCE: During a tour of the facility?s safe, secure unit, the licensing inspector (LI) and staff person 1 observed that when the LI turned the hot water knob on the bathroom sink in the bathroom belonging to residents 7 and 8, no hot water came out of the faucet.
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