See every facility — official ratings, family reviews, no referral fees.
Nursing HomeMedicaid Investigative

Piney Forest Health and Rehabilitation Center

Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.

450 Piney Forest Rd, Danville, VA 24540120 bedsLicensed & Active
2/5
Medicare
Inspection
Quality
Staffing
Google rating
4.6/5

based on 384 Google reviews

5
4
3
2
1
Piney Forest Health and Rehabilitation Center Nursing Home in Danville, VA — Street View
Street View

Watch Piney Forest Health and Rehabilitation Center

Get an email when new inspections, ratings, or penalties are published for this facility.

We’ll only email you about this — no spam, unsubscribe anytime.

4/ 10
moderate Risk

Quality Concerns Identified

Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.

  • Low overall rating (2/5 stars)
  • Low staffing rating (1/5 stars)
  • High staff turnover (58%)

Below average in VA · Below recommended RN staffing · No penalties on record

Source: Medicare data

What this means for your family

While the activities program and therapy team are highly regarded, the facility has a concerning pattern of reports regarding hygiene, lost personal items, and poor communication. If you choose this facility, we strongly recommend conducting unannounced visits to check room cleanliness and maintaining frequent, documented communication with the administration regarding your loved one's care plan.

Google Reviews

Google Reviews

384 reviews on Google
Piney Forest Health and Rehabilitation Center receives highly polarized feedback from families and former residents. While many visitors praise the facility for its friendly atmosphere, active engagement programs, and helpful administrative staff, a significant number of reviewers report serious concerns regarding neglect, poor hygiene, and communication failures. Families should be aware that experiences vary drastically, with some reporting excellent rehab outcomes while others describe distressing lapses in basic care and facility maintenance.

Quality Themes

Tap a score for details
Food5.0Staff6.0Clean3.0Activities9.0Meds2.0MemoryN/AComms3.0Value2.0

Strengths

  • Engaging and active activities department
  • Welcoming and professional administrative staff
  • Effective physical and occupational therapy programs
  • Warm, family-oriented atmosphere

Concerns

  • Poor hygiene and lack of regular bathing for residents (mentioned by 4 reviewers)
  • Filthy facility conditions (trash, stains, pests, mold) (mentioned by 5 reviewers)
  • Poor communication and difficulty reaching staff/management (mentioned by 4 reviewers)
  • Lost or stolen personal belongings and clothing (mentioned by 3 reviewers)

Rating Trends

Tap a year to see what changed

2344.92023(92)4.62024(41)4.32025(51)4.42026(28)

Distribution · 212 analyzed

5
182
4
7
3
7
2
2
1
14
10 reviews posted between Aug 15, 2023Aug 16, 2023 · 10 were 5-star

How They Respond to Reviews

97%response rate

This facility actively engages with reviewer feedback.

Questions for Your Tour

  • 1It is wonderful to see how much the administration engages with the community online; how do you ensure that families are kept updated on a resident's daily well-being and any changes in their care?
  • 2We have heard great things about your activities department; could you tell us more about how you keep residents engaged and active throughout the week?
  • 3What specific protocols do you have in place to ensure the facility remains impeccably clean and that resident hygiene, like regular bathing, is strictly maintained?
  • 4With the physical and occupational therapy programs being a known strength here, how do you coordinate those services with the daily nursing care plan?
  • 5How does the nursing team manage medication administration to ensure accuracy and prevent any errors?
  • 6What is the process for tracking and securing residents' personal belongings and clothing to prevent anything from getting lost?

Personalized based on this facility's data


Key Review Excerpts

The staff at this facility is courteous, professional, helpful, and attentive. It's never been difficult for me to get in and see my love one.

Long-term resident's family · 2025★★★★

My dad's wallet has been stolen twice since he has been there, his health has declined majorly since he's been there due to not helping him walk, and now he is in debt 80k because they did not tell him that his health insurance stop paying for his stay there.

Long-term resident's family · 2025☆☆☆☆

The facility is a dated but everything seems to be in good working order. The staff was very attentive with quick responses.

Long-term resident's family · 2025★★★★
Source: 384 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.29hrs
38%
Registered nurses for medical care
Total Nursing
2.97hrs
72%
All nurses + aides combined
Staff Turnover
65%
Lower is better (< 30% = good)
RN Turnover
54%
Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
4/ 5
Better Than Avg

11

measures

Worse Than Avg

5

measures

Similar to Avg

1

measures

Long-Stay Residents
😔

Residents with depression symptoms

↓ Lower is better
This Facility38.6%
Worse than Avg
Here
38.6%
US
12.1%
VA
16.9%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

🚶

Residents whose walking got worse

↓ Lower is better
This Facility4.7%
Better than Avg
Here
4.7%
US
15.3%
VA
16.4%
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility5.5%
Better than Avg
Here
5.5%
US
14.4%
VA
15.3%
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility24.1%
Worse than Avg
Here
24.1%
US
15.5%
VA
14.2%
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility97.9%
Better than Avg
Here
97.9%
US
93.4%
VA
91.0%
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility25.8%
Worse than Avg
Here
25.8%
US
19.5%
VA
20.4%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility92.8%
Better than Avg
Here
92.8%
US
79.8%
VA
73.6%
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility91.7%
Better than Avg
Here
91.7%
US
81.8%
VA
73.9%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility2.0%
Worse than Avg
Here
2.0%
US
1.6%
VA
1.2%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

6deficiencies
Well below state avg (14.5)
1 complaint-triggered

This facility shows concerning patterns with 42 deficiencies across 4 surveys, including one complaint filed by a family regarding medical record handling. Recurring problems include medication management issues (appearing in 2022 surveys with multiple pharmacy violations), infection control deficiencies (found in 2019, 2022, and 2025), and medical record safeguarding problems (appearing in all survey years). While most issues show correction dates, the persistence of infection control and record-keeping problems across multiple years suggests ongoing operational challenges.

Jan 30, 2025Routine
9
0812Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0880Potential for harm · PatternCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0580Potential for harm · IsolatedResolved (past non-compliance)

Resident Rights Deficiencies

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

0641Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

0689Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0842Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

0291Potential for harm · IsolatedCorrected

Egress Deficiencies

Install emergency lighting that can last at least 1 1/2 hours.

0761Potential for harm · IsolatedCorrected

Miscellaneous Deficiencies

To conduct inspection, testing and maintenance of fire doors by qualified individuals.

0918Potential for harm · IsolatedCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

Jun 16, 2023Complaint
1
0842Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Apr 15, 2022Routine
23
0353Potential for harm · Widespread

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0521Potential for harm · Widespread

Services Deficiencies

Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

0345Potential for harm · WidespreadCorrected

Smoke Deficiencies

Have approved installation, maintenance and testing program for fire alarm systems.

0363Potential for harm · WidespreadCorrected

Smoke Deficiencies

Install corridor and hallway doors that block smoke.

0511Potential for harm · WidespreadCorrected

Services Deficiencies

Have properly installed electrical wiring and gas equipment.

0761Potential for harm · Pattern

Miscellaneous Deficiencies

To conduct inspection, testing and maintenance of fire doors by qualified individuals.

0655Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

0800Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Provide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs.

0293Potential for harm · PatternCorrected

Egress Deficiencies

Have properly located and lighted "Exit" signs.

0607Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

0609Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0657Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0677Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

0686Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

0756Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

0757Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure each resident’s drug regimen must be free from unnecessary drugs.

0758Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

0760Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure that residents are free from significant medication errors.

0761Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0842Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0886Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Perform COVID19 testing on residents and staff.

Feb 7, 2019Routine
9
0925Potential for harm · WidespreadCorrected

Environmental Deficiencies

Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.

0211Potential for harm · WidespreadCorrected

Egress Deficiencies

Keep aisles, corridors, and exits free of obstruction in case of emergency.

0363Potential for harm · WidespreadCorrected

Smoke Deficiencies

Install corridor and hallway doors that block smoke.

0625Potential for harm · PatternCorrected

Resident Rights Deficiencies

Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

0578Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

0804Potential for harm · IsolatedCorrected

Nutrition and Dietary Deficiencies

Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

0842Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0919Potential for harm · IsolatedCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Meet requirements for the use of electrical equipment.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Piney Forest Health and Rehabilitation Center

Organization Type

for profit

Chain Affiliation

Chain Name

Lifeworks Rehab

Chain Size

66 facilities nationwide

Chain avg rating: 2.1/5 · Rank 20 of 57

Ownership & Management

Owners

Piney Forest Holdings I LLC

Owner · Organization

100%

Charles 1994 Family Grantor Trust

Owner (parent company) · Organization

Ck 2008 Family Trust

Owner (parent company) · Organization

Drm South LLC

Owner (parent company) · Organization

Edward 1998 Family Grantor Trust

Owner (parent company) · Organization

Lauren 2020 Family Grantor Trust

Owner (parent company) · Organization

Lauren 2020 LLC

Owner (parent company) · Organization

Leps 2003 Family Trust

Owner (parent company) · Organization

Norman 5571 & Family LLC

Owner (parent company) · Organization

Norman 5571 Family Grantor Trust

Owner (parent company) · Organization

Norman 5571 LLC

Owner (parent company) · Organization

Rl 2008 Family Trust

Owner (parent company) · Organization

Robin 2008 Family Grantor Trust

Owner (parent company) · Organization

Robin 2008 LLC

Owner (parent company) · Organization

Saul 2012 Family Grantor Trust

Owner (parent company) · Organization

Springrock South LLC

Owner (parent company) · Organization

Summer South LLC

Owner (parent company) · Organization

Key personnel

Tejeda, Amber KW-2 Managing EmployeeTejeda, Amber KOfficer / DirectorRsbrm South Manager LLCManager
Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

Safer Alternatives Nearby

Based on current clinical data, we identified 6 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.

Call