Cardigan Nursing & Rehabilitation Center
Strong Medicare quality ratings; families often praise warm and caring nursing staff. Still worth an in-person visit.
based on 10 Google reviews
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What this means for your family
The facility is highly regarded for its clinical and therapy staff, making it a strong candidate for rehabilitation needs. However, families should be aware of potential friction with the administrative office and are encouraged to meet with management directly to assess communication styles before admission.
Google Reviews
Google Reviews
10 reviews on Google“Cardigan Nursing & Rehabilitation Center receives high praise for its therapy and nursing staff, with family members frequently noting that their loved ones are treated with genuine care. However, recent feedback highlights significant concerns regarding administrative leadership, specifically citing unprofessional and unethical behavior from management.”
Quality Themes
Tap a score for detailsStrengths
- Warm and caring nursing staff
- Highly effective therapy department
- Welcoming environment for family visits
Concerns
- Unprofessional and unethical administrative management
Rating Trends
Tap a year to see what changed
Distribution · 11 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1We've heard wonderful things about the warmth of your nursing staff; how do the nurses typically interact with families during daily care routines?
- 2Since the therapy department has such a great reputation, could you tell us more about how the therapists work with residents to meet their specific mobility goals?
- 3What is the best way for us to stay in consistent, clear contact with the care team regarding any changes in our loved one's condition?
- 4How does the facility handle medical emergencies or urgent changes in health during the overnight hours?
- 5What kind of daily activities or social events are planned to help residents stay engaged and connected with one another?
- 6How does the administration ensure that the high level of care provided by the nursing staff is reflected in the facility's overall management and communication?
Personalized based on this facility's data
Key Review Excerpts
“The therapy group was amazing as was the nursing staff. Very warm and caring place.”
“Caring and knowledgeable staff that is NEVER too busy for thier patients care!!”
“The staff take care of my aunt like she is family. I always feel welcome to visit and she is happy.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Total nursing hours are below minimum, though RN coverage is adequate. This may mean fewer aides for daily tasks like bathing and mobility.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
12
measures
3
measures
2
measures
Residents whose bladder or bowel control got worse
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents needing more daily help over time
Residents vaccinated for pneumonia
Residents vaccinated for the flu
Residents whose walking got worse
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Cardigan Nursing & Rehabilitation Center has 19 deficiencies across three surveys with no complaint-triggered issues, suggesting families haven't filed formal reports. The most recurring problems involve resident rights violations, medication management issues, and infection control lapses. All deficiencies have correction dates provided by the facility, though the pattern of ongoing citations across multiple years indicates persistent operational challenges that families should discuss during visits.
Mar 18, 2025Routine7
Resident Rights Deficiencies
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Quality of Life and Care Deficiencies
Provide activities to meet all resident's needs.
Pharmacy Service Deficiencies
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Administration Deficiencies
Have the Quality Assessment and Assurance group have the required members and meet at least quarterly
Resident Rights Deficiencies
Keep residents' personal and medical records private and confidential.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Infection Control Deficiencies
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Feb 1, 2024Routine8
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Emergency Preparedness Deficiencies
Conduct testing and exercise requirements.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Egress Deficiencies
Install emergency lighting that can last at least 1 1/2 hours.
Administration Deficiencies
Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Mar 31, 2022Routine4
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Provide safe, appropriate pain management for a resident who requires such services.
Ownership & Operations
Who Operates This Facility
Cardigan Nursing & Rehabilitation Center
for profit
Ownership & Management
Owners
Hilton, Valmai
Owner
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
10 reviews from families & visitors
Official Website
Visit cardigannursing.com
Medicare data downloads
Original nursing home datasets
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