Canyon Ridge Personal Care Home LLC
Limited public data on Canyon Ridge Personal Care Home LLC. Call, tour, and ask to meet current residents' families — your own impression matters most.
based on 14 Google reviews
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What this means for your family
Extreme caution is advised. While the facility had a history of high-quality care and management in 2023, the most recent reports from 2025 are alarming, citing physical abuse and health department investigations. Do not move a loved one here without personally verifying current regulatory standing and conducting an unannounced visit.
Google Reviews
Google Reviews
14 reviews on GoogleFamilies should exercise extreme caution, as recent reviews from late 2025 allege severe physical and mental abuse, investigations by the Attorney General, and health department intervention. While older reviews from 2023 highly praise the compassionate staff and clean environment, the most recent feedback describes a toxic, unsafe, and unhygienic facility.
Quality Themes
Tap a score for detailsStrengths
- Compassionate management in older reviews
- Clean and comfortable environment (per 2023 reviews)
- Effective coordination with medical professionals
Concerns
- Allegations of physical and mental abuse and unexplained injuries (mentioned by 2 reviewers)
- Unprofessional and undertrained staff (mentioned by 2 reviewers)
- Poor facility cleanliness and hygiene (mentioned by 2 reviewers)
- Regulatory/Health Department intervention (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 27 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1We've heard great things about how compassionate the management team is; how do you personally stay involved in the day-to-day care of the residents?
- 2Since the facility is so cozy and small, what kind of daily activities or social events do you have planned to keep the residents engaged with one another?
- 3How do you ensure that the cleaning and hygiene routines are strictly followed to keep the environment as comfortable as possible?
- 4Can you walk us through your process for coordinating with outside doctors and how you communicate any medical updates to us as a family?
- 5What specific protocols are in place to ensure all staff members are properly trained and that every resident's physical safety is monitored closely?
- 6In the event of a medical emergency after hours, what is the immediate plan for care and how quickly are family members notified?
Personalized based on this facility's data
Key Review Excerpts
“The compassion, patience and love Debo has given me has exceeded”
“The staff was always attentive to my wife's needs as she would not do anything herself. About two years ago my wife's family came to even visit with her for a week or so. They were absolutely amazed at the facility , how fresh and clean it was kept and the care provided.”
“My friend's mother was here for 6 months, and she suffered physical and mental abuse during her stay. The bruising and unexplained injuries were so severe that the Attorney General's office conducted an investigation.”
State Inspection History
State Inspections
Source: Texas Health & Human Services Commission
Key Findings
The most recent inspection on May 29, 2024, identified several administrative deficiencies regarding personnel records, background checks, and staff training requirements. Previous inspections from early 2020 highlighted significant fire safety and building maintenance concerns, though many of those issues were noted as corrected.
May 29, 2024Routine
Health Code (5 violations)
The facility failed to have evidence showing that the manager completed the required 12 hours of annual continuing education.
The facility failed to conduct criminal history checks of employees and applicants.
The facility failed to search the NAR and EMR annually.
The facility failed to keep current and complete personnel records
The facility failed to have documented evidence that direct care staff had completed all required continuing education.
Jan 24, 2020Routine12Report
Life Safety Code (12 violations)
The facility failed to comply with Chapter 33, Existing Residential Board and Care Occupancies.
The facility failed to provide a written contract with a fire alarm firm to perform inspections, testing, and system maintenance at least every six months.
The facility failed to ensure fire drills were conducted and documented to be in compliance with licensing standards for assisted living facilities.
The facility failed to ensure metal or other approved waste baskets were provided in all areas where smoking is permitted.
The facility failed to ensure the fire alarm and smoke detection system was in compliance with licensing standards for assisted living facilities.
The facility failed to ensure a written emergency plan that addresses the eight core functions of emergency management was provided.
The facility failed to ensure an annual inspection was conducted by the local fire marshal.
The facility failed to provide a site and/or building free of fire, health, or physical hazards.
The facility failed to ensure the required sprinkler system was inspected, tested, and maintained in compliance with NFPA 25.
The facility failed to ensure ramps did not exceed a slope of 1:12, and/or failed to provide all acceptable features of ramps, guardrails, fences, and handrails.
The facility failed to ensure the smoke detectors were to be tested for sensitivity as required. The facility failed to provide all required fire alarm documentation, including as-built installation drawings, operation and maintenance manuals, and a written sequence of operation, must be available for examination by DADS.
The facility failed to ensure the primary power source for the fire alarm system was on a dedicated electrical circuit.
Ownership & Operations
Who Operates This Facility
Canyon Ridge Personal Care Home LLC
for profit
UDOKA C UGBALA
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
14 reviews from families & visitors
Official Website
Visit faithhomecareagency.com
Medicare data downloads
Original nursing home datasets
TX HHSC — View Official Record
Public-record source of inspection history and licensure data shown on this page
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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