Canon Lodge Care Center
Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.
based on 82 Google reviews

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What this means for your family
Canon Lodge is widely praised for its compassionate nursing staff and clean, home-like environment, making it a strong contender for long-term care. However, families should be aware of potential inconsistencies in administrative professionalism and weekend responsiveness; we recommend asking specifically about their night-shift staffing ratios and weekend therapy protocols during your tour.
Google Reviews
Google Reviews
82 reviews on Google“Canon Lodge Care Center receives high praise for its compassionate, friendly staff and clean, welcoming environment, with many families noting that their loved ones feel well-cared for. However, some reviewers report significant concerns regarding administrative staff behavior and inconsistent responsiveness to patient needs, particularly during nights and weekends. While many families are highly satisfied, others have highlighted specific lapses in rehabilitation planning and basic care requests.”
Quality Themes
Tap a score for detailsStrengths
- Warm, attentive, and friendly nursing staff
- Clean and well-maintained facility
- Strong communication with families
- Compassionate end-of-life and long-term care
Concerns
- Unprofessional or rude behavior from front desk/reception staff (mentioned by 2 reviewers)
- Inconsistent responsiveness to call lights and patient needs, especially at night (mentioned by 2 reviewers)
- Delays in rehabilitation evaluations and therapy services on weekends/holidays (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 84 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1I noticed your team is very active in responding to online feedback; how do you use that family input to improve the daily experience for residents?
- 2With the current staffing levels, what is the typical protocol for ensuring call lights are answered promptly, especially during the overnight hours?
- 3Given the recent health inspection findings, what specific steps is the leadership team taking to improve clinical oversight and compliance?
- 4How do you ensure that rehabilitation and therapy services remain consistent for residents, particularly over weekends and holidays?
- 5We’ve heard wonderful things about the warmth of your nursing staff; how do you foster that culture of compassion across all departments, including the front office?
- 6What does a typical social calendar look like for residents here, and how do you encourage participation for those who might be more introverted?
Personalized based on this facility's data
Key Review Excerpts
“The staff are what make this place shine. Of the 15 or so folks I've had the pleasure of meeting and interacting with in person, I can say that, without exception, every. Single. Individual was kind, courteous, knowledgeable, and went out of their way to make my Mom (a new guest) feel as comfortable, welcome, and happy as she can be in her new home.”
“My mom went here for rehab and fell in love with the staff and facility. She could go to Assisted Living but has chosen to stay here to live because she feels loved and respected!”
“The staff is super friendly and willing to answer every question we had. The facility had a nice clean scent instead of a hospital smell. Residents appeared to be happy and well taken care of.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Total nursing hours are below minimum, though RN coverage is adequate. This may mean fewer aides for daily tasks like bathing and mobility.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 16 measures
9
measures
3
measures
4
measures
Residents on anti-anxiety or sleep medication
Residents on antipsychotic medication
Residents vaccinated for pneumonia
Residents whose bladder or bowel control got worse
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose walking got worse
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Canon Lodge Care Center shows a concerning pattern with families filing multiple complaint reports that resulted in deficiencies related to abuse protection, pain management, and care planning. The facility has recurring issues across fire safety systems, medication management, and resident care that persist across multiple surveys from 2019 to 2025. While all deficiencies show correction dates, the repeated violations in critical safety areas warrant careful consideration during your visit.
Aug 13, 2025Routine9
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Resident Rights Deficiencies
Ensure that residents are fully informed and understand their health status, care and treatments.
Resident Rights Deficiencies
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Smoke Deficiencies
Ensure that corridors are separated from use areas by walls constructed to limit the passage of smoke.
Aug 13, 2025Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Dec 4, 2024Complaint5
Resident Assessment and Care Planning Deficiencies
Plan the resident's discharge to meet the resident's goals and needs.
Quality of Life and Care Deficiencies
Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
Resident Assessment and Care Planning Deficiencies
Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.
Quality of Life and Care Deficiencies
Provide safe, appropriate pain management for a resident who requires such services.
Quality of Life and Care Deficiencies
Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder.
Sep 28, 2023Routine15
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Resident Rights Deficiencies
Honor the resident's right to organize and participate in resident/family groups in the facility.
Nursing and Physician Services Deficiencies
Observe each nurse aide's job performance and give regular training.
Administration Deficiencies
Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
Infection Control Deficiencies
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Smoke Deficiencies
Provide properly protected cooking facilities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Nursing and Physician Services Deficiencies
Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Sep 11, 2019Routine10
Environmental Deficiencies
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Services Deficiencies
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Nursing and Physician Services Deficiencies
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
State Inspection History
State Inspections
Source: CO Dept. of Public Health & Environment
Jan 24, 2025ComplaintCleanReport
No deficiencies found during this inspection.
Jan 24, 2025ComplaintCleanReport
No deficiencies found during this inspection.
Dec 4, 2024Complaint
A licensure survey prompted by complaint #CO38702 was completed on 12/2/24 to 12/4/24. One deficiency was cited. Based on record review and interviews, the facility failed to ensure qualified social services staff was employed to meet the social and emotional needs of the residents.Specifically, the facility failed to employ a qualified social worker. Findings include:I. Staff interviewsThe social service director (SSD) was interviewed on 12/4/24 at approximately 11:30 a.m. The SSD said she had recently started working at the facility in February 2024. She said she was not a licensed social worker and did not have a college degree. She said she did not have a social work consultant who worked with her at the facility. The nursing home administrator (NHA) was interviewed on 12/5/24 at 5:20 p.m. The NHA said she was newly hired at the facility. She said she was not aware the SSD was not a qualified social worker. She said she was aware of the state regulation which required the social services department to have a qualified social worker with a degree in social work or a closely related field. The NHA said the regional vice president (RVP) was contacting social work consultants (during the survey).
Dec 4, 2024Complaint
A survey prompted by #CO35472, #CO37019 and #CO38263 was conducted on 12/2/24 to 12/4/24. Five deficiencies were cited. Based on interviews and record reviews, the facility failed to ensure an effective discharge planning process for three (#8, #6 and #7) out of four residents reviewed out of 14 sample residents. Specifically, the facility failed to:-Ensure the discharge planning process was documented in Resident #8, Resident #6 and Resident #7' s medical record; and, -Ensure the interdisciplinary team was involved in the discharge planning process for Resident #8, Resident #6 and Resident #7.Findings include:I. Resident #8A. Resident statusResident #8, age 76, was admitted on 5/30/24 and discharged home on 9/4/24. According to the September 2024 CPO diagnoses included retention of urine, hypertensi.. Based on observations, record review and interviews, the facility failed to ensure that residents requiring treatments and services for mental disorders or psychosocial adjustment difficulties received appropriate treatment and services to correct the assessed problem or to attain the highest practicable mental and psychosocial well being for two (#2 and #4) of four residents reviewed out of 14 sample residents. Specifically, the facility failed to provide mental health counseling services for Resident #2 and Resident #4.Findings include:I. Facility policy and procedureThe Behavioral Health Services policy, reviewed on 9/6/24, was received from the nursing home administrator (NHA) on 12/4/24 at .. Based on observations, record review and interviews, the facility failed to provide care and services for an activity of daily living (ADL) for four (#13, #5, #9 and #14) out of five residents reviewed out of 14 sample residents. Specifically, the facility failed to ensure meal assistance was provided for Resident #5, Resident #9, Resident #13 and Resident #14, who required physical assistance and encouragement with food intake. Findings include: I. Resident #13A. Resident statusResident #13, age 77, was admitted on 3/11/22 and re-admitted on 10/20/22. According to the December 2024 computerized physician orders (CPO), diagnoses include Turner Syndrome (absence of one X chromosome in females, .. Based on record review and interviews, the facility failed to ensure the discharge summary was complete for two (#7 and #8) of three residents reviewed for discharge out of 14 sampled residents. Specifically, the facility failed to ensure completed discharge summaries were completed and included a recapitulation of the resident' s stay for Resident #7 and Resident #8. Findings include:I. Resident #7A. Resident statusResident #7, age 80, was admitted on 8/7/24 and discharged home on 8/21/24.. According to the August 2024 computerized physician orders (CPO), diagnoses included bilateral hip osteoarthritis and bilateral total hip replacement.Based on a health status note on 8.. Based on record review and interviews, the facility failed to manage pain in the manner consistent with professional standards of practice for one (#11) of four residents reviewed for pain out of 14 sample residents.Specifically, the facility failed to ensure Resident #11' s pain was managed appropriately and consistently to meet the resident' s stated level of acceptable pain. Findings include: I. Facility policy and procedureThe Pain Assessment and Management policy, reviewed 9/5/24, was received from the nursing home administrator (NHA) on 12/4/24 at 1:01 p.m., read in pertinent part, "Based on the comprehensive assessment of a resident, this facility must ensure that residents receiv..
Feb 12, 2024Routine
Based on record review, the facility failed to report complete information about COVID-19 to the Centers for Disease Control and Prevention' s (CDC) National Healthcare Safety Network (NHSN) during a seven-day period that reporting was required by regulation.The CDC submitted data from the NHSN to the Centers for Medicare and Medicaid Services (CMS). Based on review of that data, CMS determined that between 02/05/2024 and 02/11/2024, the facility did not report complete information to NHSN about COVID-19 in the standardized format and frequency as specified by CMS and the CDC. This failure to report has the potential to cause more than minimal harm to all residents residing in the facility.
Ownership & Operations
Who Operates This Facility
Canon Lodge Care Center
for profit
Chain Affiliation
Life Care Centers of America
194 facilities nationwide
Chain avg rating: 3.5/5 · Rank 114 of 194
Ownership & Management
Owners
Developers Investment Company INC
Owner · Organization
Key personnel
Contact
Get in Touch
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References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
82 reviews from families & visitors
Official Website
Visit lcca.com
Medicare data downloads
Original nursing home datasets
CO CDPHE — View Official Record
Public-record source of inspection history and licensure data shown on this page
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