Public Google reviewers rate this highly and often mention compassionate and attentive nursing staff. Schedule a visit to confirm the fit.
based on 22 Google reviews
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Public Google reviewers rate Cambridge Village Personal Care Home highly. Reviewers highlight: compassionate and attentive nursing staff, welcoming and professional admissions process. Reviewer identity is not verified, and online reviews may not capture everything. Schedule a visit to assess the fit directly.
Families generally praise the facility for its compassionate, family-like staff and a welcoming environment that eases the transition for new residents. However, there are serious allegations regarding neglectful care and poor communication regarding billing and refunds that should be investigated.
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Distribution · 22 analyzed
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Key Review Excerpts
“The staff truly treats the residents like family, showing kindness, compassion and patience.”
“My Mother was a resident at Cambridge Village for 17 months before she passed last week. I truly believe the staff was committed to the best welfare of their residents.”
“He would be soaked and wet sitting in his chair at the dinner table. Neglect? Just wait, several times I was there to visit and after dinner, there was not one staff to be found on the floor.”
Source: PA State Licensing Agency
Key Findings
Between 2022 and 2025, Cambridge Village Personal Care Home underwent 52 inspections, resulting in 23 clean reports and 73 recorded violations. The documented findings include issues ranging from facility maintenance and cleanliness to lapses in staff training, documentation, and adherence to safety policies.
Staff person's Pennsylvania State Police Criminal Background Check was dated more than 7 years prior to hire, and another staff person's check was not completed until after hire.
Discrepancies were noted between glucometer blood glucose readings and the resident's Medication Administration Record (MAR) on multiple dates.
The door to the Secure Dementia Care nurse's station did not lock.
A prescribed medication was not administered as needed because it was not available in the home.
The resident's support plan failed to address behaviors of agitation and aggression.
No deficiencies are reported in this inspection record.
Directions for operating the key-locking mechanism at the Secure Dementia Care Unit exit were not conspicuously posted or clear.
A discontinued medication (Omeprazole 20mg) was found in the home's medication cart.
An enabler bar attached to a resident's bed had a 2-inch gap between the bar and the mattress, posing an entrapment hazard.
A resident did not receive a prescribed daily blood glucose check on 3/2/25.
A direct care staff person provided unsupervised ADL services without successfully completing the Department-approved direct care training course or passing the competency test.
A direct care staff member did not have a completed FBI background check required for those not residing in Pennsylvania for two consecutive years.
Recent licensing inspection summaries from 11/8/22 and 9/7/23 were not posted in a conspicuous and public place.
A staff member completed only 4.5 hours of the required 12 hours of annual training.
A direct care staff member did not receive required training topics including medication self-administration and dementia care.
An ancillary staff member did not receive required annual training topics.
Fire drills were conducted at a time when additional staff were present, violating requirements for varied drill timing.
Staffing levels were insufficient to meet resident needs for evacuation and supervision during overnight shifts on multiple dates.
No deficiencies are reported in this inspection record.
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