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Assisted Living

Cambridge Hills of Pittsboro

Families consistently rate this highly — reviewers highlight compassionate and consistent nursing staff. Schedule a visit to confirm the fit.

140 Brookstone Lane, Pittsboro, NC 2731290 bedsLicensed & Active
Source: NC DHSR — view official record
Google rating
4.7/5

based on 14 Google reviews

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What this means for your family

Cambridge Hills is an excellent choice for families seeking high-quality memory care and a compassionate, stable staff. The facility excels in creating a sense of community and safety, though families should note that while most reviews are glowing, there was a single highly contentious dispute involving a former employee in the past.

Google Reviews

Google Reviews

14 reviews on Google
Cambridge Hills of Pittsboro is highly regarded by families for its compassionate, long-term staff and its ability to provide a warm, home-like environment for residents with dementia. Reviewers consistently praise the facility's cleanliness, engaging activity programs, and the professionalism of the management team.

Quality Themes

Tap a score for details
FoodN/AStaff10.0Clean10.0Activities9.0MedsN/AMemory10.0Comms9.0Value9.0

Strengths

  • Compassionate and consistent nursing staff
  • Engaging resident activity programs
  • Clean and well-maintained facilities
  • Professional and approachable management
  • Safe and secure environment for memory care

Rating Trends

Tap a year to see what changed

2345.02019(1)1.02020(1)5.02022(2)5.02024(1)5.02025(1)5.02026(9)

Distribution · 15 analyzed

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How They Respond to Reviews

93%response rate

This facility actively engages with reviewer feedback.

Questions for Your Tour

  • 1Since the management seems so attentive to feedback, how do you typically involve families in the decision-making process for resident care?
  • 2We've heard great things about the nursing team's consistency; how do you ensure that the same caregivers are able to work with our loved one day after day?
  • 3What are some of the most popular resident activity programs currently running in the community?
  • 4How does the staff ensure the environment remains safe and secure specifically for those in the memory care wing?
  • 5Could you tell us more about how the facility is maintained to keep everything looking so clean and bright?
  • 6In the event of a medical emergency during the night, what is the immediate protocol for the nursing staff on duty?

Personalized based on this facility's data


Key Review Excerpts

Managing Director Mike sets the tone with his outstanding professionalism and genuine friendliness. He is approachable, attentive, and clearly dedicated to ensuring that

Family member · 2026★★★★★

We have been very happy with Cambridge Hills Assisted Living since my mother moved in three years ago. She lives with dementia, and from day one the staff have treated her with genuine care and respect.

Memory care family member · 2026★★★★★

We first placed my Aunt here in 2018 and she stayed until her passing in 2023. We could not have asked for a more caring staff.

Long-term resident's family · 2026★★★★★
Source: 14 Google reviews

State Inspection History

State Inspections

Source: NC Division of Health Service Regulation

6total
6deficiencies
May 21, 2025Follow-up
Health CareD 276

The facility failed to ensure physician orders for Thrombo-embolus deterrent (TED) hose were implemented for a resident. Specifically, there was no documentation in the eMAR for the daily application and removal of compression socks during March 2025, and observations on April 20, 2025, showed the resident was not wearing the required stockings despite visible swelling and redness.

May 21, 2025Follow-up
Health CareC-tag not explicitly provided

The facility failed to ensure physician orders for Thrombo-embolus deterrent (TED) hose were implemented for a resident. Specifically, staff failed to apply and remove compression stockings as ordered, and documentation in the eMAR was inconsistent or missing for the required daily application and removal.

Feb 22, 2024Complaint
Nutrition and Food ServiceD 283

The facility failed to ensure food stored and prepared in the kitchen was free from contamination. Observations revealed dirty food storage containers, shelves, and walls in the walk-in cooler, as well as a stove and surrounding equipment with significant grease and substance buildup.

Feb 22, 2024Complaint
Nutrition and Food ServiceN/A

The facility failed to ensure food stored and prepared in the kitchen was free from contamination. Observations revealed dirty food storage containers, shelves, and walls in the walk-in cooler, as well as a stove and deep fryer with significant grease and food buildup.

Mar 16, 2017Follow-up
Nutrition and Food ServiceD 306

The facility failed to ensure that water was served to each resident at each meal in the 300 hall dining room. Observations during lunch and dinner revealed that multiple residents were not offered water, and staff were only providing water to those they knew specifically requested it.

Mar 16, 2017Follow-up
Nutrition and Food Service10A NCAC 13F .0904(d)(3)(H)

The facility failed to ensure residents were offered water and another beverage during lunch and dinner meals in one of the three dining rooms. Observations and interviews revealed that staff were only providing water to residents who specifically requested it, rather than serving it to everyone as required by regulation.

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References & Resources

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