California Healthcare and Rehabilitation Center
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 150 Google reviews

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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low overall rating (1/5 stars)
- Above-median deficiencies (37 vs median 13.0)
Bottom 25% in CA · Meets national RN staffing standard · Above recommended total nurse staffing · Low staff turnover (stable workforce) · Worst in LONGWOOD MANAGEMENT CORPORATION chain · $20,102 in fines
What this means for your family
This facility offers an excellent rehabilitation program and a highly dedicated nursing staff that many families find deeply compassionate. However, you must be extremely vigilant regarding hygiene and responsiveness, as multiple families have reported serious issues with patients being left in soiled linens and delayed responses to call lights. We recommend conducting unannounced visits to ensure the high standard of care reported by others is being maintained for your loved one.
Google Reviews
Google Reviews
150 reviews on Google“Families considering this facility will find a highly praised rehabilitation and nursing team, with many reviewers highlighting the exceptional kindness of the CNAs and the professionalism of the administration. However, there are serious, recurring allegations regarding hygiene neglect, such as patients being left in soiled linens, and instances of medical mismanagement. While many praise the cleanliness and food, a subset of reviews warns of significant safety and communication failures.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and attentive nursing and CNA staff
- Effective and professional rehabilitation/physical therapy team
- Clean and well-maintained facility
- Helpful and approachable administration
Concerns
- Hygiene neglect and improper diaper changes (mentioned by 3 reviewers)
- Inconsistent communication from administration and nursing (mentioned by 2 reviewers)
- Safety issues including falls and patient wandering (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 154 analyzed
How They Respond to Reviews
The owner provides personalized responses to positive reviews, often mentioning specific staff members or details from the review. For negative reviews, the owner uses a professional, empathetic tone to acknowledge serious allegations and express a desire to investigate further.
Questions for Your Tour
- 1I noticed the administration is very active in responding to feedback online; how does the leadership team typically communicate important updates or changes to families?
- 2What specific protocols are in place to ensure resident hygiene and personal care are handled consistently throughout every shift?
- 3With the recent health inspection findings, what specific steps has the facility taken to address and resolve those identified deficiencies?
- 4How does the nursing team monitor residents to prevent falls or wandering, especially during the night shifts?
- 5Can you tell us more about the physical therapy team and how they work with residents to help them regain their strength?
- 6What kind of daily activities or social programs are available to keep the residents engaged and active in the community?
Personalized based on this facility's data
Key Review Excerpts
“The nursing staff is attentive, responsive, and takes concerns seriously. Whenever my wife has had a medical issue, including symptoms that needed evaluation, they have acted promptly and responsibly.”
“My dad got MRSA, e.coli, and MULTIPLE stage 3 bed sores at this facility. He was forced to defecate in his bed after begging for help for more than 90 minutes.”
“The administration team is managing this building very well and the staff are kind, compassionate and caring. Trevor, the administrator is professional - follows up and understands intimately what is occurring in the building.”
Staffing
Staffing Hours
per resident/day · Medicare 2026RN hours are below the national benchmark. RNs handle complex medical needs and medication, so ask about coverage during your visit.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
11
measures
2
measures
4
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose bladder or bowel control got worse
Residents needing more daily help over time
Residents with pressure sores (bedsores)
Residents on antipsychotic medication
Residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
California Healthcare and Rehabilitation Center has concerning patterns of recurring violations, with families filing 27 complaints triggering investigations. The facility repeatedly struggles with medication management, care planning, and infection control across multiple surveys spanning several years. While all deficiencies show correction dates, the persistence of similar issues—particularly around pharmaceutical services, resident assessments, and safety protocols—suggests ongoing operational challenges that families should carefully consider before placement.
Apr 23, 2026Routine35
Resident Rights Deficiencies
Keep residents' personal and medical records private and confidential.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Nursing and Physician Services Deficiencies
Post nurse staffing information every day.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Nutrition and Dietary Deficiencies
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Nutrition and Dietary Deficiencies
Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
Nutrition and Dietary Deficiencies
Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies
Dispose of garbage and refuse properly.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Infection Control Deficiencies
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Miscellaneous Deficiencies
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies
Ensure that residents are fully informed and understand their health status, care and treatments.
Resident Rights Deficiencies
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Resident Assessment and Care Planning Deficiencies
Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
Resident Assessment and Care Planning Deficiencies
Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Quality of Life and Care Deficiencies
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Quality of Life and Care Deficiencies
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Quality of Life and Care Deficiencies
Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Pharmacy Service Deficiencies
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Administration Deficiencies
Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Apr 16, 2026Complaint1
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Mar 16, 2026Complaint2
Resident Rights Deficiencies
Keep residents' personal and medical records private and confidential.
Administration Deficiencies
Establish a governing body that is legally responsible for establishing and implementing policies for managing and operating the facility and appoints a properly licensed administrator responsible for managing the facility.
Jan 6, 2026Complaint2
Resident Rights Deficiencies
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Nov 18, 2025Complaint1
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Jul 21, 2025Complaint1
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Ownership & Operations
Who Operates This Facility
California Healthcare and Rehabilitation Center
for profit
Chain Affiliation
Longwood Management Corporation
38 facilities nationwide
Chain avg rating: 2.2/5 · Rank 38 of 38 (Worst)
Ownership & Management
Owners
Klavan, Rachel
Owner (parent company)
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
150 reviews from families & visitors
Official Website
Visit berkleypostacute.com
Medicare data downloads
Original nursing home datasets
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Safer Alternatives Nearby
Based on current clinical data, we identified 6 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.
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Northridge Care Center
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Villa Scalabrini Special Care
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