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Nursing HomeMedicaid Investigative

California Healthcare and Rehabilitation Center

Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.

6700 Sepulveda Blvd., Van Nuys · Van Nuys, CA 91411201 bedsLicensed & Active
1/5
Medicare
Inspection
Quality
Staffing
Google rating
4.3/5

based on 150 Google reviews

5
4
3
2
1
California Healthcare and Rehabilitation Center Nursing Home in Van Nuys, CA — Street View
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3/ 10
moderate Risk

Quality Concerns Identified

Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.

  • Low overall rating (1/5 stars)
  • Above-median deficiencies (37 vs median 13.0)

Bottom 25% in CA · Meets national RN staffing standard · Above recommended total nurse staffing · Low staff turnover (stable workforce) · Worst in LONGWOOD MANAGEMENT CORPORATION chain · $20,102 in fines

Source: Medicare data

What this means for your family

This facility offers an excellent rehabilitation program and a highly dedicated nursing staff that many families find deeply compassionate. However, you must be extremely vigilant regarding hygiene and responsiveness, as multiple families have reported serious issues with patients being left in soiled linens and delayed responses to call lights. We recommend conducting unannounced visits to ensure the high standard of care reported by others is being maintained for your loved one.

Google Reviews

Google Reviews

150 reviews on Google
Families considering this facility will find a highly praised rehabilitation and nursing team, with many reviewers highlighting the exceptional kindness of the CNAs and the professionalism of the administration. However, there are serious, recurring allegations regarding hygiene neglect, such as patients being left in soiled linens, and instances of medical mismanagement. While many praise the cleanliness and food, a subset of reviews warns of significant safety and communication failures.

Quality Themes

Tap a score for details
Food8.0Staff8.0Clean7.0Activities7.0MedsN/AMemoryN/AComms4.0ValueN/A

Strengths

  • Compassionate and attentive nursing and CNA staff
  • Effective and professional rehabilitation/physical therapy team
  • Clean and well-maintained facility
  • Helpful and approachable administration

Concerns

  • Hygiene neglect and improper diaper changes (mentioned by 3 reviewers)
  • Inconsistent communication from administration and nursing (mentioned by 2 reviewers)
  • Safety issues including falls and patient wandering (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

234'14(1)'19(1)'21(16)'23(25)'25(38)'26(36)

Distribution · 154 analyzed

5
126
4
3
3
1
2
2
1
22
15 reviews posted between Apr 29, 2026May 2, 2026 · 15 were 5-star

How They Respond to Reviews

97%response rate
Good

The owner provides personalized responses to positive reviews, often mentioning specific staff members or details from the review. For negative reviews, the owner uses a professional, empathetic tone to acknowledge serious allegations and express a desire to investigate further.

Questions for Your Tour

  • 1I noticed the administration is very active in responding to feedback online; how does the leadership team typically communicate important updates or changes to families?
  • 2What specific protocols are in place to ensure resident hygiene and personal care are handled consistently throughout every shift?
  • 3With the recent health inspection findings, what specific steps has the facility taken to address and resolve those identified deficiencies?
  • 4How does the nursing team monitor residents to prevent falls or wandering, especially during the night shifts?
  • 5Can you tell us more about the physical therapy team and how they work with residents to help them regain their strength?
  • 6What kind of daily activities or social programs are available to keep the residents engaged and active in the community?

Personalized based on this facility's data


Key Review Excerpts

The nursing staff is attentive, responsive, and takes concerns seriously. Whenever my wife has had a medical issue, including symptoms that needed evaluation, they have acted promptly and responsibly.

Long-term resident's family · 2026★★★★★

My dad got MRSA, e.coli, and MULTIPLE stage 3 bed sores at this facility. He was forced to defecate in his bed after begging for help for more than 90 minutes.

Rehab patient's family · 2025☆☆☆☆

The administration team is managing this building very well and the staff are kind, compassionate and caring. Trevor, the administrator is professional - follows up and understands intimately what is occurring in the building.

Rehab patient · 2025★★★★★
Source: 150 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.73hrs
97%
Registered nurses for medical care
Total Nursing
4.68hrs
OK
All nurses + aides combined
Staff Turnover
29%
Lower is better (< 30% = good)
RN Turnover
41%
Lower is better (< 30% = good)

RN hours are below the national benchmark. RNs handle complex medical needs and medication, so ask about coverage during your visit.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
3/ 5
Better Than Avg

11

measures

Worse Than Avg

2

measures

Mixed Results

4

measures

Long-Stay Residents
😔

Residents with depression symptoms

↓ Lower is better
This Facility0.0%
Better than Avg
Here
0.0%
US
12.1%
CA
7.0%
Los angeles
8.7%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility7.6%
Better than Avg
Here
7.6%
US
19.4%
CA
10.7%
Los angeles
9.7%
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility19.6%
Worse than Avg
Here
19.6%
US
14.4%
CA
10.4%
Los angeles
12.5%
🩹

Residents with pressure sores (bedsores)

↓ Lower is better
This Facility11.5%
Worse than Avg
Here
11.5%
US
4.9%
CA
4.5%
Los angeles
5.0%
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility9.0%
Better than Avg
Here
9.0%
US
15.5%
CA
11.7%
Los angeles
11.4%
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility99.6%
Better than Avg
Here
99.6%
US
93.4%
CA
98.6%
Los angeles
99.1%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility98.2%
Better than Avg
Here
98.2%
US
79.8%
CA
93.2%
Los angeles
92.5%
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility99.0%
Better than Avg
Here
99.0%
US
81.8%
CA
94.2%
Los angeles
94.5%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility0.6%
Better than Avg
Here
0.6%
US
1.6%
CA
1.5%
Los angeles
1.5%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

38deficiencies
Well above state avg (15.4)
24 complaint-triggered
$20,102 in fines

California Healthcare and Rehabilitation Center has concerning patterns of recurring violations, with families filing 27 complaints triggering investigations. The facility repeatedly struggles with medication management, care planning, and infection control across multiple surveys spanning several years. While all deficiencies show correction dates, the persistence of similar issues—particularly around pharmaceutical services, resident assessments, and safety protocols—suggests ongoing operational challenges that families should carefully consider before placement.

Apr 23, 2026Routine
35
0583Potential for harm · WidespreadCorrected

Resident Rights Deficiencies

Keep residents' personal and medical records private and confidential.

0345Potential for harm · WidespreadCorrected

Smoke Deficiencies

Have approved installation, maintenance and testing program for fire alarm systems.

0656Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0695Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

0732Potential for harm · PatternCorrected

Nursing and Physician Services Deficiencies

Post nurse staffing information every day.

0755Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

0759Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Ensure medication error rates are not 5 percent or greater.

0760Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Ensure that residents are free from significant medication errors.

0761Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0804Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

0805Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.

0809Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.

0812Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0814Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Dispose of garbage and refuse properly.

0842Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

0883Potential for harm · PatternCorrected

Infection Control Deficiencies

Develop and implement policies and procedures for flu and pneumonia vaccinations.

0761Potential for harm · PatternCorrected

Miscellaneous Deficiencies

To conduct inspection, testing and maintenance of fire doors by qualified individuals.

0550Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

0552Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Ensure that residents are fully informed and understand their health status, care and treatments.

0578Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

0584Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

0604Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.

0636Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.

0640Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.

0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0686Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

0689Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0690Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

0693Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

0698Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe, appropriate dialysis care/services for a resident who requires such services.

0700Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.

0757Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure each resident’s drug regimen must be free from unnecessary drugs.

0847Potential for harm · IsolatedCorrected

Administration Deficiencies

Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0918Minimal · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

Apr 16, 2026Complaint
1
0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Mar 16, 2026Complaint
2
0583Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Keep residents' personal and medical records private and confidential.

0837Potential for harm · IsolatedCorrected

Administration Deficiencies

Establish a governing body that is legally responsible for establishing and implementing policies for managing and operating the facility and appoints a properly licensed administrator responsible for managing the facility.

Jan 6, 2026Complaint
2
0628Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.

0842Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Nov 18, 2025Complaint
1
0686Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Jul 21, 2025Complaint
1
0755Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Ownership & Operations

Who Operates This Facility

Owner / Operator

California Healthcare and Rehabilitation Center

Organization Type

for profit

Chain Affiliation

Chain Name

Longwood Management Corporation

Chain Size

38 facilities nationwide

Chain avg rating: 2.2/5 · Rank 38 of 38 (Worst)

Ownership & Management

Owners

Klavan, Rachel

Owner (parent company)

20%

Key personnel

Friedman, IraOfficer / DirectorKlavan, RachelOfficer / DirectorFriedman, IraOfficer / DirectorAgustin, NemiaManagerAlemi, DaudManager
Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

Safer Alternatives Nearby

Based on current clinical data, we identified 6 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.

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