Berkley Post-Acute
Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.
based on 150 Google reviews
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What this means for your family
This facility is an excellent choice for short-term rehabilitation, with many families praising the physical therapy and nursing staff's ability to aid recovery. However, if your loved one requires high-dependency care, you must closely monitor hygiene and responsiveness, as multiple reviewers have reported instances of neglect regarding incontinence and delayed call-light responses.
Google Reviews
Google Reviews
150 reviews on Google“Families considering Berkley Post-Acute will find a facility highly praised for its exceptional rehabilitation services and a compassionate, dedicated nursing and therapy team. However, there are serious, recurring allegations regarding neglect, specifically concerning hygiene, wound care, and delayed responses to call lights during certain shifts. While many residents thrive in the clean and professional environment, some families report significant communication breakdowns and safety concerns regarding patient supervision.”
Quality Themes
Tap a score for detailsStrengths
- Exceptional rehabilitation and physical therapy team
- Compassionate and attentive nursing and CNA staff
- Clean and well-maintained facility
- Professional and approachable administration
Concerns
- Neglect regarding hygiene and incontinence care (mentioned by 3 reviewers)
- Slow response times to call lights/patient needs (mentioned by 3 reviewers)
- Inconsistent communication from administration/staff (mentioned by 2 reviewers)
- Issues with wound care and skin integrity (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 153 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1We've heard wonderful things about your rehabilitation and physical therapy team; can you tell us more about how they work with residents to regain mobility?
- 2With such a high staffing rating, how do you ensure that nurses and CNAs have enough time to respond quickly to call lights and personal needs?
- 3What specific protocols do you have in place to ensure consistent skin integrity and wound care for residents?
- 4How does the administration ensure that families are kept in the loop with clear and consistent communication regarding their loved one's care?
- 5What is your process for ensuring that daily hygiene and personal care needs are met promptly and with dignity?
- 6Can you describe what a typical day of social activities and engagement looks like for the residents here?
Personalized based on this facility's data
Key Review Excerpts
“The nursing staff is attentive, responsive, and takes concerns seriously. Whenever my wife has had a medical issue, including symptoms that needed evaluation, they have acted promptly and responsibly.”
“My dad got MRSA, e.coli, and MULTIPLE stage 3 bed sores at this facility. He was forced to defecate in his bed after begging for help for more than 90 minutes.”
“I was transferred to this fine facility after a short stay at a hospital. The room, staff and nurses are nothing short of five star. They go above and beyond to accommodate patients and get them back home healthy again and safe.”
Staffing
Staffing Hours
per resident/day · Medicare 2026This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
13
measures
4
measures
Residents on anti-anxiety or sleep medication
Residents vaccinated for pneumonia
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose bladder or bowel control got worse
Residents needing more daily help over time
Residents on antipsychotic medication
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Berkley Post-Acute has concerning patterns with 35% of deficiencies triggered by family complaints, indicating ongoing resident and family concerns. The facility repeatedly struggles with medication management, infection control, and resident rights issues across multiple surveys from 2021-2025. While all violations show correction dates, the persistence of similar problems—particularly medication errors, infection prevention, and maintaining resident dignity—suggests systemic challenges that may continue affecting care quality.
Apr 27, 2026Complaint1
Nursing and Physician Services Deficiencies
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Apr 16, 2026Complaint2
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Feb 4, 2026Complaint1
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Dec 3, 2025Complaint1
Quality of Life and Care Deficiencies
Provide enough food/fluids to maintain a resident's health.
Jul 31, 2025Routine15
Resident Rights Deficiencies
Keep residents' personal and medical records private and confidential.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide safe, appropriate pain management for a resident who requires such services.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Nutrition and Dietary Deficiencies
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Nutrition and Dietary Deficiencies
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies
Dispose of garbage and refuse properly.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Jan 28, 2025Complaint1
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Ownership & Operations
Who Operates This Facility
Berkley Post-Acute
for profit
Chain Affiliation
Aspen Skilled Healthcare
35 facilities nationwide
Chain avg rating: 3.5/5 · Rank 22 of 34
Ownership & Management
Owners
Bradshaw, Jeffrey
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Avns LLC
Owner · Organization
Aspen Skilled Healthcare INC
Owner (parent company) · Organization
Jacaranda Healthcare Group LLC
Owner (parent company) · Organization
Bradshaw, Peter
Owner (parent company)
Elsner, Eric
Owner (parent company)
Kirkwood, Jared
Owner (parent company)
Orgill, Craig
Owner (parent company)
Parti, Rajesh
Owner (parent company)
Parti, Shruty
Owner (parent company)
Paxman, Marcus
Owner (parent company)
Key personnel
Contact
Get in Touch
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References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
150 reviews from families & visitors
Official Website
Visit berkleypostacute.com
Medicare data downloads
Original nursing home datasets
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