The Gardens at Park Balboa

This report details the findings of a complaint investigation regarding allegations of rough handling and delayed assistance. The investigation found insufficient evidence to substantiate either allegation, concluding that the complaints were unsubstantiated at this time.

The facility underwent an Annual Continuation visit, which included reviews of resident and personnel records, and a tour of the physical plant. The LPA noted that resident records were in order, and staff files were generally compliant, though three staff members lacked current first aid/CPR certification. No specific deficiencies were cited in the final report sections reviewed.

The facility underwent a required one-year inspection and the LPA observed no immediate health or safety hazards in the resident rooms or common areas. The kitchen and dining room were found to be in compliance with Title 22 regulations, and no deficiencies were cited during the visit.

This report details a complaint investigation regarding allegations of staff failing to provide proper mobility assistance to residents. The investigation found insufficient evidence to support the allegation, and the complaint was deemed unsubstantiated at this time. No deficiencies were cited in the report.

This report details a complaint investigation regarding a questionable death. The investigation found that there was not a preponderance of evidence to prove the allegation, and therefore, the allegation is unsubstantiated at this time. No deficiencies were cited during the visit.

The investigation report details findings related to allegations of staff assaulting a resident. One deficiency was cited under CCR 87468.1(a)(3) for abuse, which was substantiated based on the incident report. Immediate civil penalties of $500 were assessed for this violation.