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Nursing HomeMedicaid Top Rated

Bellarose Nursing and Rehab

Strong Medicare quality ratings; families often praise modern, clean, and well-maintained facility. Still worth an in-person visit.

200 Bellarose Lake Way, Garner, NC 27529100 bedsLicensed & Active
5/5
Medicare
Inspection
Quality
Staffing
Google rating
3.6/5

based on 52 Google reviews

5
4
3
2
1
Bellarose Nursing and Rehab Nursing Home in Garner, NC — Street View
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What this means for your family

Bellarose offers an impressive, modern environment with highly effective therapy services, making it a strong candidate for short-term rehab. However, families should be aware of significant concerns regarding nursing communication and medical oversight; we strongly recommend scheduling frequent, unannounced visits to monitor your loved one's health status personally.

Google Reviews

Google Reviews

52 reviews on Google
Bellarose Nursing and Rehab is a visually appealing, modern facility that receives high praise for its physical environment and therapy departments. However, families report significant inconsistencies in nursing care, communication, and management, with several accounts of neglect, poor bedside manner, and issues with medical oversight.

Quality Themes

Tap a score for details
Food5.0Staff4.0Clean9.0Activities8.0Meds2.0Memory6.0Comms2.0ValueN/A

Strengths

  • Modern, clean, and well-maintained facility
  • Effective physical and occupational therapy programs
  • Welcoming and aesthetically pleasing environment
  • Compassionate care during end-of-life transitions

Concerns

  • Poor communication and responsiveness from nursing staff (mentioned by 6 reviewers)
  • Understaffing leading to neglect of basic needs (mentioned by 4 reviewers)
  • Inconsistent medical oversight and poor management (mentioned by 4 reviewers)
  • Admission practices perceived as discriminatory or selective (mentioned by 3 reviewers)

Rating Trends

Tap a year to see what changed

234'18(5)'20(3)'22(3)'24(7)'26(4)

Distribution · 56 analyzed

5
31
4
6
3
1
2
1
1
17

How They Respond to Reviews

0%response rate

Questions for Your Tour

  • 1Given your 5-star CMS health inspection rating, what specific protocols do you have in place to ensure that level of cleanliness and safety is maintained consistently throughout the day?
  • 2I noticed some families have expressed concerns regarding communication; what is the standard process for keeping family members updated on their loved one's daily status and any changes in their care plan?
  • 3With the facility's strong reputation for physical and occupational therapy, how do you ensure that residents receive consistent attention and support from the nursing staff to complement their rehabilitation progress?
  • 4Could you walk me through how your team manages medication administration and oversight to ensure accuracy and timely delivery for residents?
  • 5What opportunities are available for residents to socialize and engage in activities, and how do you ensure that those who may need extra assistance are actively included in the daily life of the facility?
  • 6In the event of a medical concern or an emergency, what is the protocol for notifying the family, and how do you ensure that the nursing staff remains responsive during those critical moments?

Personalized based on this facility's data


Key Review Excerpts

The staff was fantastic, the care and concern was phenomenal. I highly recommend this very caring and professional facility

Long-term resident's family · 2019☆☆☆☆

My father was admitted for recovery from a back surgery... Within a week he had to be transferred to ICU with a life threating condition and was there for 5 days recovering from the condition that started during his week the

Rehab patient's family · 2026☆☆☆☆

The facility is beautiful and the CNA's and nurses are caring, thoughtful, and compassionate. My mom lived there from December 6th, 2017 through July 11, 2018. During her stay there she was always very happy, very well taken care of, felt safe

Long-term resident's family · 2019★★★★★
Source: 52 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.40hrs
53%
Registered nurses for medical care
Total Nursing
4.45hrs
OK
All nurses + aides combined
Staff Turnover
27%
Lower is better (< 30% = good)
RN Turnover
36%
Lower is better (< 30% = good)

RN hours are below the national benchmark. RNs handle complex medical needs and medication, so ask about coverage during your visit.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
3/ 5
Better Than Avg

11

measures

Worse Than Avg

5

measures

Mixed Results

1

measures

Long-Stay Residents
🚶

Residents whose walking got worse

↓ Lower is better
This Facility49.5%
Worse than Avg
Here
49.5%
US
15.3%
NC
20.2%
Wake
17.2%
😔

Residents with depression symptoms

↓ Lower is better
This Facility0.0%
Better than Avg
Here
0.0%
US
12.1%
NC
5.4%
Wake
6.9%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility99.3%
Better than Avg
Here
99.3%
US
93.4%
NC
91.7%
Wake
87.7%
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility5.8%
Better than Avg
Here
5.8%
US
15.5%
NC
14.1%
Wake
15.7%
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility26.4%
Worse than Avg
Here
26.4%
US
19.4%
NC
21.0%
Wake
23.1%
💉

Residents vaccinated for the flu

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
95.5%
NC
94.1%
Wake
95.8%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility96.5%
Better than Avg
Here
96.5%
US
81.8%
NC
80.1%
Wake
75.4%
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility93.0%
Better than Avg
Here
93.0%
US
79.8%
NC
78.1%
Wake
77.5%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility1.1%
Better than Avg
Here
1.1%
US
1.6%
NC
1.5%
Wake
1.9%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

0deficiencies
Well below state avg (5.6)
Clean record — no deficiencies

Bellarose Nursing and Rehab has a relatively clean record with only 4 deficiencies across 2 surveys over three years. The main issues involved resident rights (privacy of records and grievance procedures) and facility safety (fire alarm systems and electrical equipment). All deficiencies have been corrected by the facility, with no complaint-triggered violations, suggesting responsive management when problems are identified.

May 16, 2024Routine
1
0345Potential for harm · WidespreadCorrected

Smoke Deficiencies

Have approved installation, maintenance and testing program for fire alarm systems.

Dec 9, 2022Routine
3
0583Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Keep residents' personal and medical records private and confidential.

0511Potential for harm · IsolatedCorrected

Services Deficiencies

Have properly installed electrical wiring and gas equipment.

0585Minimal · PatternCorrected

Resident Rights Deficiencies

Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Bellarose Nursing and Rehab

Organization Type

for profit

Ownership & Management

Owners

Evans, Kisa

Owner

13%

Evans, Toni

Owner

Miller, William

Owner

Sherrill, Debbie

Owner

25%

Key personnel

Burroughs, WilliamW-2 Managing EmployeeDixon, JustinW-2 Managing EmployeeEvans, KisaW-2 Managing EmployeeEvans, RobertW-2 Managing EmployeeRichardson, SandraW-2 Managing Employee
Source: Medicare provider data

Contact

Get in Touch

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References & Resources

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