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Nursing Home

Butterfield Trail Village

Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.

1923 East Joyce Blvd, Fayetteville, AR 7270387 bedsLicensed & Active
3/5
Medicare
Inspection
Quality
Staffing
Google rating
4.5/5

based on 11 Google reviews

5
4
3
2
1
Butterfield Trail Village Nursing Home in Fayetteville, AR — Street View
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What this means for your family

Butterfield Trail Village is noted for its clean environment and comprehensive care options, making it a potentially strong choice for those seeking a long-term community. However, because the available reviews are largely generic and lack specific operational details, we strongly recommend scheduling an in-person tour to observe staff interactions and daily routines firsthand.

Google Reviews

Google Reviews

11 reviews on Google
Butterfield Trail Village is described as a well-maintained and comprehensive senior living community that offers a full continuum of care. While the facility receives high praise for its physical environment and range of services, the available feedback is extremely limited in detail, consisting mostly of brief, non-descriptive ratings.

Quality Themes

Tap a score for details
FoodN/AStaff9.0Clean10.0ActivitiesN/AMedsN/AMemoryN/ACommsN/AValueN/A

Strengths

  • Clean and quiet environment
  • Comprehensive continuum of care
  • Well-maintained facilities

Rating Trends

Tap a year to see what changed

2345.02018(3)4.72019(6)5.02020(1)3.72021(3)

Distribution · 13 analyzed

5
10
4
2
3
0
2
0
1
1

How They Respond to Reviews

0%response rate

Questions for Your Tour

  • 1Given the facility's focus on a comprehensive continuum of care, how do you ensure residents feel a sense of community while transitioning between different levels of support?
  • 2With your staffing rating being a notable strength, how do you maintain that level of consistent, hands-on attention for residents throughout the day?
  • 3I noticed the facility is well-regarded for being quiet and clean; what specific routines or policies do you have in place to maintain this atmosphere for residents?
  • 4Regarding the recent health inspection findings, what proactive steps or improvements have you implemented to address those specific areas and enhance the quality of care?
  • 5Could you walk me through the typical daily activity schedule for residents and how you personalize these programs to keep them engaged?
  • 6How is your nursing team structured to handle medical emergencies or urgent health changes, particularly during overnight hours?

Personalized based on this facility's data


Key Review Excerpts

Very clean and quiet, nice place, my aunt and uncle seen very happy here! It's got all a person could need right on site!

Family member of residents · 2019★★★★

Wonderful senior community. Highly recommend. Total care for all needs, from independent living to full nursing care.

General observer · 2018★★★★★
Source: 11 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.81hrs
OK
Registered nurses for medical care
Total Nursing
6.91hrs
OK
All nurses + aides combined
Staff Turnover
72%
Lower is better (< 30% = good)
RN Turnover
64%
Lower is better (< 30% = good)

This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
3/ 5
Better Than Avg

8

measures

Worse Than Avg

6

measures

Mixed Results

3

measures

Long-Stay Residents
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility1.1%
Better than Avg
Here
1.1%
US
15.5%
AR
11.1%
Washington
16.8%
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility7.8%
Better than Avg
Here
7.8%
US
19.4%
AR
14.0%
Washington
20.3%
😔

Residents with depression symptoms

↓ Lower is better
This Facility7.7%
Mixed vs Avgs
Here
7.7%
US
12.1%
AR
1.4%
Washington
7.6%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

⚠️

Residents who fell and were seriously hurt

↓ Lower is better
This Facility9.5%
Worse than Avg
Here
9.5%
US
3.2%
AR
3.9%
Washington
3.5%
🚶

Residents whose walking got worse

↓ Lower is better
This Facility10.6%
Better than Avg
Here
10.6%
US
15.3%
AR
11.0%
Washington
15.7%
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility22.2%
Worse than Avg
Here
22.2%
US
19.5%
AR
21.7%
Washington
19.3%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility62.1%
Worse than Avg
Here
62.1%
US
79.8%
AR
77.7%
Washington
80.1%
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility75.6%
Worse than Avg
Here
75.6%
US
81.8%
AR
82.0%
Washington
83.2%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility0.0%
Better than Avg
Here
0.0%
US
1.6%
AR
1.3%
Washington
1.1%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

0deficiencies
2penalties
Well below state avg (4.3)
4 complaint-triggered
$58,006 in fines
Clean record — no deficiencies

Families have filed multiple complaints about this facility, triggering over half of the 22 deficiencies found across recent inspections. Key recurring problems include medication management issues, fire safety system failures, and resident rights violations. While the facility has corrected each deficiency when cited, the pattern of family complaints about medication errors, nursing competency, and resident protection suggests ongoing quality concerns that families should investigate thoroughly before placement.

Dec 5, 2025Routine
3
0341Potential for harm · WidespreadCorrected

Smoke Deficiencies

Install a fire alarm system that can be heard throughout the facility.

0363Potential for harm · WidespreadCorrected

Smoke Deficiencies

Install corridor and hallway doors that block smoke.

0923Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have proper medical gas storage and administration areas.

Mar 6, 2025Complaint
2
0726Actual harm · PatternCorrected

Nursing and Physician Services Deficiencies

Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

0602Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from the wrongful use of the resident's belongings or money.

Nov 20, 2024Complaint
2
0760Actual harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure that residents are free from significant medication errors.

0755Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Jul 11, 2024Routine
5
0347Potential for harm · WidespreadCorrected

Smoke Deficiencies

Properly provide smoke detection systems in areas open to corridors.

0550Potential for harm · PatternCorrected

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

0684Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0880Potential for harm · PatternCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0661Minimal · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.

May 26, 2023Routine
7
0689Actual harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0812Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0909Potential for harm · WidespreadCorrected

Environmental Deficiencies

Regularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame.

0347Potential for harm · WidespreadCorrected

Smoke Deficiencies

Properly provide smoke detection systems in areas open to corridors.

0656Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0700Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.

0756Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

Federal Penalties

Fine

Mar 6, 2025

$58,006

Payment Denial

Mar 6, 2025

1-day denial

Ownership & Operations

Who Operates This Facility

Owner / Operator

Butterfield Trail Village

Organization Type

nonprofit

Ownership & Management

Key personnel

Chapman, KimberlyOfficer / DirectorClark, WilliamOfficer / DirectorCulver, RayOfficer / DirectorDuell, MarcOfficer / DirectorNickle, CharlesOfficer / Director
Source: Medicare provider data

Contact

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References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

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