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Public Google reviewers rate this highly and often mention clean, well-maintained, and modern facilities. Schedule a visit to confirm the fit.
based on 257 Google reviews
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Public Google reviewers rate Burcham Hills Retirement Center II highly. Reviewers highlight: clean, well-maintained, and modern facilities, warm, attentive, and professional staff. Reviewer identity is not verified, and online reviews may not capture everything. Schedule a visit to assess the fit directly.
Burcham Hills is a well-regarded retirement community that receives high praise for its beautiful, clean facilities and a staff that many families describe as caring and professional. While the majority of reviews are glowing, a recurring minority of families report serious concerns regarding understaffing, inconsistent communication, and occasional neglect in the rehabilitation and nursing units.
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Key Review Excerpts
“The nursing staff and techs, and physical/occupational therapists were so kind and very caring. Their admin staff go above and beyond!”
“The nurse button was never ignored, no question was left unanswered. The chef made soups from scratch from his own recipes! Burcham's comforting, home-like atmosphere made us feel like family.”
“Took 4 days to get my Meds on a Schedule. Had to basically argue yo get my meds on time in the middle of the night.”
Source: MI Dept. of Licensing & Regulatory Affairs
Key Findings
Recent inspections have identified recurring issues regarding medication management, including missed doses, improper administration techniques, and failure to properly document medication administration in resident records. Additionally, the facility was found to be out of compliance with requirements for maintaining meal and food usage records.
Resident A missed medications (Diltiazem HCI, Hydrochlorothiazide, Potassium Chloride, and Vitamin D3) because the pharmacy was not contacted for a refill in a timely manner after the last dose was administered.
Due to confusion regarding Resident F's medications, a medication technician attempted to administer a magnesium pill at the incorrect time of day and failed to cut the pill in half as required.
Failure to initial medication administration records (MAR); specifically, Resident A's Hydralazine HCL was not initialed for administration on 12/17 and 12/20, along with multiple other instances and findings for Resident B.
The facility failed to maintain a meal census record, including a record of the kind and amount of food used for the preceding 3-month period.
Previous violations related to medication administration and pharmacy coordination.
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Google Reviews
257 reviews from families & visitors
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MI LARA — View Official Record
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EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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