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Nursing HomeMedicaid Investigative

Buckeye Care and Rehabilitation

Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.

1900 East Main Street, Lancaster, OH 4313099 bedsLicensed & Active
2/5
Medicare
Inspection
Quality
Staffing
Google rating
4.1/5

based on 90 Google reviews

5
4
3
2
1
Buckeye Care and Rehabilitation Nursing Home in Lancaster, OH — Street View
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5/ 10
high Risk

Quality Concerns Identified

Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.

  • Low overall rating (2/5 stars)
  • Low staffing rating (1/5 stars)
  • Above-median deficiencies (19 vs median 8.0)
  • High staff turnover (57%)

Bottom 25% in OH · Below recommended RN staffing · Below chain average · $20,678 in fines

Source: Medicare data

What this means for your family

This facility is highly regarded for its physical therapy and rehab outcomes, making it a strong candidate for short-term recovery. However, families must be vigilant regarding hygiene and personal property; we strongly recommend unannounced visits and keeping a close inventory of your loved one's belongings to ensure their safety and comfort.

Google Reviews

Google Reviews

90 reviews on Google
Buckeye Care and Rehabilitation receives highly polarized feedback, with many families praising the physical therapy department for successful recoveries and the nursing staff for their compassion. However, significant concerns exist regarding inconsistent care, including reports of poor hygiene, slow response times, and issues with the theft or misplacement of personal belongings. Families considering this facility should be aware that while many report excellent outcomes, others have experienced serious lapses in basic care and communication.

Quality Themes

Tap a score for details
Food7.0Staff6.0Clean3.0Activities8.0Meds2.0MemoryN/AComms4.0ValueN/A

Strengths

  • Exceptional physical and occupational therapy
  • Compassionate and dedicated nursing staff
  • Effective post-surgery rehabilitation
  • Engaging activities department

Concerns

  • Poor hygiene and cleanliness of rooms (mentioned by 5 reviewers)
  • Slow response times to call lights (mentioned by 4 reviewers)
  • Theft or loss of personal belongings and clothing (mentioned by 2 reviewers)
  • Rude or unprofessional staff behavior (mentioned by 4 reviewers)

Rating Trends

Tap a year to see what changed

234'15(1)'18(3)'20(8)'22(2)'24(4)'26(14)

Distribution · 63 analyzed

5
38
4
8
3
2
2
1
1
14

How They Respond to Reviews

90%response rate

This facility actively engages with reviewer feedback.

Questions for Your Tour

  • 1I noticed the facility has a very active rehabilitation program; how do you integrate those therapy sessions into the daily routine for residents who are also participating in your activities department?
  • 2With a capacity of 99 residents, what specific protocols do you have in place to ensure that call lights are answered promptly and that residents receive timely assistance?
  • 3Cleanliness is a top priority for our family; could you walk us through your daily housekeeping schedule and how you ensure consistent standards across all resident rooms?
  • 4Given the importance of personal belongings to our loved one, what measures or security systems do you have in place to help prevent the loss or misplacement of clothing and personal items?
  • 5I appreciate that you actively engage with feedback online; how does your leadership team use that resident and family input to improve communication and staff training?
  • 6Regarding medical care and medication management, how do you ensure that your nursing team maintains consistent oversight and clear communication with families, especially given the current staffing levels?

Personalized based on this facility's data


Key Review Excerpts

The therapy department was exceptional. My mom could not even sit up on her own when she first arrived. Through the hard work of the OT and PT departments, she walked out the door and is able to completely care for herself.

Rehab patient's family · 2026★★★★★

The staff here truly do personally care for every patient they encounter.I want to thank ea

Rehab patient · 2025★★★☆☆

When i showed up unannounced mom's bed was FILTHY!, Her clothes were dirty, her belongings, like her bible are missing, and when i questioned staff, i CAUGHT 3 STAFF IN A LIE IN A MATTER OF 15 MINUTES!!!

Long-term resident's family · 2025☆☆☆☆
Source: 90 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.44hrs
59%
Registered nurses for medical care
Total Nursing
3.05hrs
74%
All nurses + aides combined
Staff Turnover
59%
Lower is better (< 30% = good)
RN Turnover
47%
Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
5/ 5
Better Than Avg

11

measures

Worse Than Avg

5

measures

Mixed Results

1

measures

Long-Stay Residents
😔

Residents with depression symptoms

↓ Lower is better
This Facility92.3%
Worse than Avg
Here
92.3%
US
12.1%
OH
28.2%
Fairfield
23.6%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

🚶

Residents whose walking got worse

↓ Lower is better
This Facility0.5%
Better than Avg
Here
0.5%
US
15.3%
OH
6.9%
Fairfield
8.8%
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility33.5%
Worse than Avg
Here
33.5%
US
19.5%
OH
25.4%
Fairfield
23.8%
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility1.5%
Better than Avg
Here
1.5%
US
14.4%
OH
5.8%
Fairfield
6.4%
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
93.4%
OH
92.6%
Fairfield
96.3%
⚖️

Residents who lost too much weight

↓ Lower is better
This Facility11.8%
Worse than Avg
Here
11.8%
US
5.3%
OH
6.3%
Fairfield
7.4%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility99.5%
Better than Avg
Here
99.5%
US
81.8%
OH
78.4%
Fairfield
79.8%
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility94.9%
Better than Avg
Here
94.9%
US
79.8%
OH
75.6%
Fairfield
86.7%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility0.9%
Better than Avg
Here
0.9%
US
1.6%
OH
1.2%
Fairfield
1.8%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

16deficiencies
1penalties
Well above state avg (10.1)
18 complaint-triggered
$20,678 in fines

This facility shows concerning patterns with 18 complaint-triggered deficiencies indicating families have filed serious reports about care. The most recurring issues involve medication management errors, inadequate supervision leading to accidents and safety hazards, and problems with basic nursing care like bladder/bowel management. Recent complaints in 2025-2026 suggest ongoing problems with resident dignity, abuse reporting, and maintaining activities of daily living, though most deficiencies have correction dates indicating the facility addresses issues when cited.

Apr 24, 2026Complaint
1
0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Jan 8, 2026Routine
16
0345Potential for harm · WidespreadCorrected

Smoke Deficiencies

Have approved installation, maintenance and testing program for fire alarm systems.

0353Potential for harm · WidespreadCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0511Potential for harm · WidespreadCorrected

Services Deficiencies

Have properly installed electrical wiring and gas equipment.

0741Potential for harm · WidespreadCorrected

Miscellaneous Deficiencies

Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

0916Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have a battery powered remote alarm panel in a location accessible by operating personnel.

0918Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

0363Potential for harm · PatternCorrected

Smoke Deficiencies

Install corridor and hallway doors that block smoke.

0920Potential for harm · PatternCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure proper usage of power strips and extension cords.

0609Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0686Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

0689Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0692Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide enough food/fluids to maintain a resident's health.

0697Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe, appropriate pain management for a resident who requires such services.

0759Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure medication error rates are not 5 percent or greater.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

Jan 8, 2026Complaint
3
0676Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.

0690Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

0921Potential for harm · IsolatedCorrected

Environmental Deficiencies

Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

Nov 17, 2025Complaint
1
0609Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Aug 19, 2025Complaint
2
0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0689Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Jun 24, 2025Complaint
1
0770Potential for harm · IsolatedCorrected

Administration Deficiencies

Provide timely, quality laboratory services/tests to meet the needs of residents.

Federal Penalties

Fine

May 16, 2024

$20,678

Ownership & Operations

Who Operates This Facility

Owner / Operator

Buckeye Care and Rehabilitation

Organization Type

for profit

Chain Affiliation

Chain Name

Pacs Group

Chain Size

280 facilities nationwide

Chain avg rating: 2.9/5 · Rank 183 of 260

Ownership & Management

Owners

Providence Group INC

Owner · Organization

100%

Key personnel

Chernick, EdwardContracted Managing EmployeeDutiel, BrianW-2 Managing EmployeeApt, FrederickOfficer / DirectorJergensen, JoshuaOfficer / DirectorMitchell, JohnOfficer / Director
Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

Safer Alternatives Nearby

Based on current clinical data, we identified 6 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.

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