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Nursing HomeMedicaid

Main Street Terrace Care Center

Strong Medicare quality ratings; families often praise compassionate and attentive nursing staff. Still worth an in-person visit.

1318 E Main Street, Lancaster, OH 4313050 bedsLicensed & Active
4/5
Medicare
Inspection
Quality
Staffing
Google rating
4.0/5

based on 9 Google reviews

5
4
3
2
1
Main Street Terrace Care Center Nursing Home in Lancaster, OH — Street View
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What this means for your family

This facility has a history of providing compassionate care and maintaining a clean environment, which is a strong positive for long-term residents. However, given recent reports of unprofessional staff behavior and cleanliness issues, we recommend scheduling an unannounced visit to observe staff interactions and verify the facility's current maintenance standards firsthand.

Google Reviews

Google Reviews

9 reviews on Google
Main Street Terrace Care Center receives praise for its compassionate nursing staff and clean environment, particularly from families of long-term residents and those seeking rehabilitation. However, recent feedback highlights significant concerns regarding staff professionalism and facility odors, indicating a potential inconsistency in the quality of care and environment.

Quality Themes

Tap a score for details
FoodN/AStaff7.0Clean7.0Activities9.0MedsN/AMemoryN/ACommsN/AValueN/A

Strengths

  • Compassionate and attentive nursing staff
  • Clean and well-maintained facility
  • Effective rehabilitation and therapy services
  • Active social engagement opportunities

Concerns

  • Unprofessional or rude staff behavior (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

2344.22022(5)4.02025(1)3.02026(4)

Distribution · 10 analyzed

5
6
4
1
3
0
2
0
1
3

How They Respond to Reviews

44%response rate

This facility responds to some reviews.

Questions for Your Tour

  • 1I noticed the facility has a 3-star health inspection rating; could you walk me through the specific steps you are taking to address those recent state violations?
  • 2It is great to see that leadership actively responds to online feedback; how do you use that input to foster a positive and professional culture among the staff?
  • 3Some families have mentioned inconsistent experiences with staff communication; what training or protocols do you have in place to ensure all team members remain professional and attentive?
  • 4With 50 residents, how do you balance the need for personalized care with the social engagement activities that your facility is known for?
  • 5Given the 4-star staffing rating, how does your team ensure that residents receive prompt attention during medical needs or emergencies?
  • 6What specific rehabilitation and therapy programs are available here, and how do you integrate those services into a resident's daily routine?

Personalized based on this facility's data


Key Review Excerpts

The staff are very attentive, compassionate, and caring for their residents as if they are their family too.

Long-term resident's family · 2026★★★★★

The nurses were great and so nice to us. They took good care of him while he was there.

Long-term resident's family · 2025★★★★

All the staff are true professionals and the TEAMWORK truly is amazing.

Rehab patient's family · 2022★★★★★
Source: 9 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.61hrs
81%
Registered nurses for medical care
Total Nursing
3.64hrs
89%
All nurses + aides combined
Staff Turnover
33%
Lower is better (< 30% = good)
RN Turnover
0%
Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
5/ 5
Better Than Avg

11

measures

Worse Than Avg

2

measures

Mixed Results

4

measures

Long-Stay Residents
😔

Residents with depression symptoms

↓ Lower is better
This Facility4.4%
Better than Avg
Here
4.4%
US
12.1%
OH
28.2%
Fairfield
31.6%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility28.1%
Worse than Avg
Here
28.1%
US
19.4%
OH
21.6%
Fairfield
19.0%
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility6.3%
Mixed vs Avgs
Here
6.3%
US
14.4%
OH
5.8%
Fairfield
6.0%
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility18.0%
Better than Avg
Here
18.0%
US
19.5%
OH
25.4%
Fairfield
25.2%
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility8.2%
Better than Avg
Here
8.2%
US
15.5%
OH
9.4%
Fairfield
11.0%
🚶

Residents whose walking got worse

↓ Lower is better
This Facility8.1%
Mixed vs Avgs
Here
8.1%
US
15.3%
OH
6.9%
Fairfield
8.1%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility89.5%
Better than Avg
Here
89.5%
US
81.8%
OH
78.4%
Fairfield
80.8%
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility82.1%
Mixed vs Avgs
Here
82.1%
US
79.8%
OH
75.6%
Fairfield
88.0%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility0.0%
Better than Avg
Here
0.0%
US
1.6%
OH
1.2%
Fairfield
1.9%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

10deficiencies
1penalties
Near state avg (10.1)

Main Street Terrace Care Center shows recurring deficiencies across all three surveys in infection control, fire safety systems, and resident care planning. The facility has had issues with pressure ulcer prevention, medication management, and proper notification of families about resident changes that persist across multiple inspections. While all deficiencies have correction dates, the pattern of repeated violations in critical areas like infection control suggests ongoing operational challenges that families should carefully consider.

Dec 31, 2025Routine
14
0812Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0353Potential for harm · WidespreadCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0712Potential for harm · WidespreadCorrected

Miscellaneous Deficiencies

Have simulated fire drills held at unexpected times.

0918Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

0351Potential for harm · PatternCorrected

Smoke Deficiencies

Install an approved automatic sprinkler system.

0582Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

0610Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Respond appropriately to all alleged violations.

0644Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0657Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0695Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

0757Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure each resident’s drug regimen must be free from unnecessary drugs.

0804Potential for harm · IsolatedCorrected

Nutrition and Dietary Deficiencies

Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

0810Potential for harm · IsolatedCorrected

Nutrition and Dietary Deficiencies

Provide special eating equipment and utensils for residents who need them and appropriate assistance.

Oct 28, 2024Routine
12
0686Actual harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

0345Potential for harm · WidespreadCorrected

Smoke Deficiencies

Have approved installation, maintenance and testing program for fire alarm systems.

0353Potential for harm · WidespreadCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0918Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

0656Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0880Potential for harm · PatternCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0351Potential for harm · PatternCorrected

Smoke Deficiencies

Install an approved automatic sprinkler system.

0580Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

0677Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0689Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0760Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure that residents are free from significant medication errors.

Oct 31, 2022Routine
16
0345Potential for harm · Widespread

Smoke Deficiencies

Have approved installation, maintenance and testing program for fire alarm systems.

0880Potential for harm · WidespreadCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0882Potential for harm · WidespreadCorrected

Infection Control Deficiencies

Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.

0161Potential for harm · Pattern

Construction Deficiencies

Use approved construction type or materials.

0372Potential for harm · PatternCorrected

Smoke Deficiencies

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

0916Potential for harm · Isolated

Gas, Vacuum, and Electrical Systems Deficiencies

Have a battery powered remote alarm panel in a location accessible by operating personnel.

0578Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

0580Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

0582Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

0623Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

0636Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.

0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0657Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0686Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

0692Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide enough food/fluids to maintain a resident's health.

0881Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Implement a program that monitors antibiotic use.

Federal Penalties

Payment Denial

Oct 28, 2024

16-day denial

Ownership & Operations

Who Operates This Facility

Owner / Operator

Main Street Terrace Care Center

Organization Type

for profit

Ownership & Management

Owners

Carecore at Main Street

Owner · Organization

100%

Hertanu, Chaim

Owner (parent company)

100%

Key personnel

Carecore Health LLCManagerMain Street Nursing Propco, LLCManagerLloyd, JohnManagerWentz, TracyManagerCarecore at Main StreetAdp of the Snf
Source: Medicare provider data

Contact

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References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

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