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Nursing HomeMedicaid Top Rated

Bryan Health and Rehab

Strong Medicare quality ratings; families often praise dedicated and caring nursing staff. Still worth an in-person visit.

921 Junior High School Road, Scotland Neck, NC 2787460 bedsLicensed & Active
5/5
Medicare
Inspection
Quality
Staffing
Google rating
4.0/5

based on 12 Google reviews

5
4
3
2
1
Bryan Health and Rehab Nursing Home in Scotland Neck, NC — Street View
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What this means for your family

Recent feedback suggests the facility has improved significantly, with multiple families praising the current staff's dedication and the facility's cleanliness. However, given past reports of understaffing and poor medical supervision, we recommend you observe the facility during off-peak hours and ask specific questions about nurse-to-patient ratios and wound care protocols.

Google Reviews

Google Reviews

12 reviews analyzed
Bryan Health and Rehab receives polarized feedback, with recent reviews highlighting a dedicated, professional staff and a clean environment. However, past reports from family members have raised serious concerns regarding understaffing, poor medical supervision, and inadequate wound care protocols.

Quality Themes

Tap a score for details
FoodN/AStaff7.0Clean9.0Activities8.0Meds2.0MemoryN/AComms8.0ValueN/A

Strengths

  • Dedicated and caring nursing staff
  • Clean, well-maintained facility
  • Responsive and engaged administration
  • Effective rehabilitation programs

Concerns

  • Chronic understaffing leading to poor patient care (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

2343.02019(4)3.02021(2)5.02022(2)5.02023(1)5.02024(5)5.02026(1)

Distribution

5
7
4
0
3
0
2
0
1
3

How They Respond to Reviews

0%response rate

Questions for Your Tour

  • 1It is wonderful to see how clean and well-maintained the facility is; how does the team ensure this level of care is consistent across all resident rooms?
  • 2We noticed the administration is very responsive to feedback; how does the leadership team involve families in the care planning process?
  • 3With such a high rating for your rehabilitation programs, could you tell us more about how a resident transitions from physical therapy back to their daily routine?
  • 4Can you walk us through the specific protocols your nursing team uses to ensure medication is administered accurately and on schedule?
  • 5How does the facility manage staffing levels during the overnight hours or on weekends to ensure every resident gets the attention they need?
  • 6What kind of daily activities or social outings are available to help residents stay engaged with one another?

Personalized based on this facility's data


Key Review Excerpts

The staff at Bryan Health & Rehab treat my mother with love and dignity. The facility is always clean, and the staff, regardless of position, are always helpful with any questions/concerns.

Long-term resident's family · 2024★★★★★

My mother has received good care, kindly administered. The staff is dedicated and hard working, and the administration is responsive and helpful.

Long-term resident's family · 2024★★★★★

The CNAs do as little as possible and are not properly supervised. The nurses are under-staffed and provide poor medical care as a result.

Long-term resident's family · 2019☆☆☆☆
Source: 12 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.75hrs
100%
Registered nurses for medical care
Total Nursing
3.94hrs
96%
All nurses + aides combined
Staff Turnover
36%
Lower is better (< 30% = good)
RN Turnover
25%
Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
2/ 5
Better Than Avg

6

measures

Worse Than Avg

8

measures

Mixed Results

3

measures

Long-Stay Residents
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility26.8%
Worse than Avg
Here
26.8%
US
14.4%
NC
16.4%
Halifax
14.6%
😔

Residents with depression symptoms

↓ Lower is better
This Facility0.0%
Better than Avg
Here
0.0%
US
12.1%
NC
5.4%
Halifax
3.8%
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility29.6%
Worse than Avg
Here
29.6%
US
19.5%
NC
21.5%
Halifax
19.5%
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility23.4%
Worse than Avg
Here
23.4%
US
15.4%
NC
14.1%
Halifax
13.7%
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility84.0%
Worse than Avg
Here
84.0%
US
93.4%
NC
91.7%
Halifax
87.9%
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility15.4%
Better than Avg
Here
15.4%
US
19.4%
NC
21.0%
Halifax
17.5%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility57.6%
Worse than Avg
Here
57.6%
US
81.8%
NC
80.1%
Halifax
74.2%
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility57.5%
Worse than Avg
Here
57.5%
US
79.7%
NC
78.1%
Halifax
69.8%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility0.0%
Better than Avg
Here
0.0%
US
1.6%
NC
1.5%
Halifax
1.1%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

2deficiencies
Well below state avg (5.6)

Bryan Health and Rehab shows a pattern of building safety and fire protection issues across all three surveys, with recurring problems in smoke barriers, fire alarms, and electrical systems that persist from 2022 through 2025. The facility also had deficiencies in care planning and food safety, though all violations have correction dates from the provider.

Apr 30, 2025Routine
5
0001ModerateCorrected

Emergency Preparedness Deficiencies

Establish an Emergency Preparedness Program (EP).

0657MinorCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0685MinorCorrected

Quality of Life and Care Deficiencies

Assist a resident in gaining access to vision and hearing services.

0351MinorCorrected

Smoke Deficiencies

Install an approved automatic sprinkler system.

0918MinorCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

May 1, 2024Routine
2
0321MinorCorrected

Smoke Deficiencies

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

0372MinorCorrected

Smoke Deficiencies

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

Dec 8, 2022Routine
5
0656ModerateCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0812ModerateCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0161MinorCorrected

Construction Deficiencies

Use approved construction type or materials.

0342MinorCorrected

Smoke Deficiencies

Have a complete alarm system manually initiated and initiated by fire sprinkler system connection.

0919MinorCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Meet requirements for the use of electrical equipment.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Bryan Health and Rehab

Organization Type

nonprofit

Ownership & Management

Owners

Majure, Thomas

Owner

Key personnel

Taylor, StephanieW-2 Managing EmployeeMajure, ThomasOfficer / Director
Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

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