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Nursing HomeMedicaid Investigative

Brush Country Nursing and Rehabilitation

Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.

6500 Brush Country Rd., Oak Hill · Austin, TX 78749118 bedsLicensed & Active
1/5
Medicare
Inspection
Quality
Staffing
Google rating
4.2/5

based on 76 Google reviews

5
4
3
2
1
Brush Country Nursing and Rehabilitation Nursing Home in Austin, TX — Street View
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5/ 10
high Risk

Quality Concerns Identified

Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.

  • Low overall rating (1/5 stars)
  • Above-median deficiencies (24 vs median 8.0)
  • High staff turnover (70%)
  • High RN turnover (86%)

Bottom 25% in Texas · Below recommended RN staffing · Worst in DYNASTY HEALTHCARE GROUP chain · $143,157 in fines

Source: Medicare data

What this means for your family

This facility offers exceptional nursing care and a highly skilled therapy team that can significantly aid in rehabilitation. However, families must be proactive in communicating with the administration, as multiple reviewers have experienced significant delays in receiving updates or medical information.

Google Reviews

Google Reviews

76 reviews on Google
Families often praise the facility for its compassionate nursing staff and the dignity shown to residents during end-of-life care or rehabilitation. However, there are significant concerns regarding communication breakdowns between administration and families, as well as reports of inconsistent responsiveness to medical needs and hygiene issues.

Quality Themes

Tap a score for details
Food7.0Staff8.0Clean7.0Activities6.0Meds3.0MemoryN/AComms3.0ValueN/A

Strengths

  • Compassionate and attentive nursing staff
  • Effective and professional rehabilitation/therapy team
  • Clean and welcoming environment
  • Kind and helpful admissions and administrative staff

Concerns

  • Poor communication from administration and nursing regarding resident status (mentioned by 4 reviewers)
  • Inconsistent responsiveness to medical or hygiene needs (mentioned by 2 reviewers)
  • Disorganization in medical management and medication oversight (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

234'12(1)'17(5)'19(6)'22(3)'24(33)'26(7)

Distribution · 81 analyzed

5
62
4
1
3
3
2
4
1
11

How They Respond to Reviews

0%response rate

Questions for Your Tour

  • 1We've heard wonderful things about the compassion of your nursing staff; how do you ensure that this level of attentive care is maintained during shift changes?
  • 2What specific protocols are in place to ensure medication management is organized and error-free for every resident?
  • 3How does the administration keep families updated on a resident's health status and any changes in their daily care?
  • 4In the event of a medical emergency after hours, what is the immediate process for notifying the family and coordinating care?
  • 5Could you tell us more about the daily activities and social engagement opportunities available to residents to keep them active?
  • 6What steps are being taken to address recent inspection findings and improve the overall health and safety environment for the residents?

Personalized based on this facility's data


Key Review Excerpts

The dignity and tenderness you showed him in his final days was a good gift to us all. You guided us through a difficult time with such grace and kindness.

Long-term resident's family · 2026★★★★★

I sat in my own urine for two hours before my wife had to drive in and get someone to help me.

Rehab patient · 2024☆☆☆☆

The Brush Country team’s dedication, is the exact reason she is as independent as she is today.

Long-term resident's family · 2020★★★★★
Source: 76 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.39hrs
51%
Registered nurses for medical care
Total Nursing
3.03hrs
74%
All nurses + aides combined
Staff Turnover
68%
Lower is better (< 30% = good)
RN Turnover
67%
Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
4/ 5
Better Than Avg

8

measures

Worse Than Avg

4

measures

Mixed Results

5

measures

Long-Stay Residents
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility28.0%
Worse than Avg
Here
28.0%
US
14.4%
TX
16.1%
Travis
22.3%
🚶

Residents whose walking got worse

↓ Lower is better
This Facility25.2%
Worse than Avg
Here
25.2%
US
15.3%
TX
14.9%
Travis
20.0%
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility7.4%
Better than Avg
Here
7.4%
US
15.4%
TX
9.4%
Travis
12.0%
😔

Residents with depression symptoms

↓ Lower is better
This Facility4.5%
Mixed vs Avgs
Here
4.5%
US
12.1%
TX
2.5%
Travis
2.5%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

💉

Residents vaccinated for the flu

↑ Higher is better
This Facility98.5%
Better than Avg
Here
98.5%
US
95.5%
TX
98.0%
Travis
92.3%
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility19.0%
Mixed vs Avgs
Here
19.0%
US
19.4%
TX
14.2%
Travis
18.0%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility95.1%
Better than Avg
Here
95.1%
US
79.7%
TX
88.0%
Travis
79.8%
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility83.8%
Mixed vs Avgs
Here
83.8%
US
81.8%
TX
89.2%
Travis
79.8%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility3.2%
Worse than Avg
Here
3.2%
US
1.6%
TX
1.5%
Travis
1.3%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

24deficiencies
4penalties
Well above state avg (9.1)
19 complaint-triggered
$143,157 in fines

Families have filed multiple complaints against this facility, with recurring issues in medication management, resident rights violations, and care planning problems. The facility shows persistent deficiencies across multiple surveys, particularly with pharmacy services appearing in violations from 2023 through 2026. While all deficiencies show correction dates, the pattern of repeated issues in critical care areas suggests ongoing quality concerns that families should investigate thoroughly before placement.

Jan 7, 2026Complaint
1
0761Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Nov 11, 2025Complaint
2
0755Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

0761Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Oct 4, 2025Complaint
2
0697Immediate jeopardy · PatternCorrected

Quality of Life and Care Deficiencies

Provide safe, appropriate pain management for a resident who requires such services.

0583Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Keep residents' personal and medical records private and confidential.

Aug 21, 2025Routine
16
0812Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0550Potential for harm · PatternCorrected

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

0641Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

0656Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0679Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Provide activities to meet all resident's needs.

0725Potential for harm · PatternCorrected

Nursing and Physician Services Deficiencies

Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

0804Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

0880Potential for harm · PatternCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0908Potential for harm · PatternCorrected

Environmental Deficiencies

Keep all essential equipment working safely.

0940Potential for harm · PatternCorrected

Administration Deficiencies

Develop, implement, and/or maintain an effective training program for all new and existing staff members.

0583Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Keep residents' personal and medical records private and confidential.

0645Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

PASARR screening for Mental disorders or Intellectual Disabilities

0655Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

0657Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0677Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

0761Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Aug 5, 2025Complaint
1
0657Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Jun 2, 2025Complaint
1
0755Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Federal Penalties

Fine

Oct 4, 2025

$23,553

Fine

May 7, 2025

$98,098

Fine

Feb 26, 2024

$8,824

Payment Denial

Feb 26, 2024

10-day denial

Ownership & Operations

Who Operates This Facility

Owner / Operator

West Wharton County Hospital District

Organization Type

for profit

Management Company

DHC OPCOAUSTIN, LLC

Administrator

DANIEL BROADWAY

Ownership & Management

Key personnel

Heath, MichaelW-2 Managing EmployeeMak, DavidOfficer / DirectorDhc Opco-Austin LLCManagerCohen, BradfordManager
Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

Safer Alternatives Nearby

Based on current clinical data, we identified 6 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.

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