Brown Nursing Home
Strong Medicare quality ratings; families often praise compassionate and attentive nursing staff. Still worth an in-person visit.
based on 17 Google reviews
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What this means for your family
Brown Nursing Home receives strong praise for its compassionate staff and proactive communication with families. However, because a large number of recent reviews are generic 5-star ratings without comments, we recommend visiting in person to observe current staffing levels and resident engagement firsthand.
Google Reviews
Google Reviews
17 reviews on Google“Brown Nursing Home is described by families as a compassionate and attentive facility that provides high-quality care during both rehabilitation and end-of-life stages. While the facility is noted for being clean and well-maintained, the recent influx of high-rated, textless reviews makes it difficult to assess current operational standards independently of the facility's own marketing efforts.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and attentive nursing staff
- Clean and well-maintained environment
- Proactive communication with family members
- Personalized one-on-one attention for residents
Rating Trends
Tap a year to see what changed
Distribution · 18 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1It's wonderful to see how much the management engages with the community online; how do you typically keep families updated on a resident's day-to-day progress?
- 2Since the facility is such a cozy size with 68 residents, how do you ensure each person receives that personalized, one-on-one attention mentioned by others?
- 3We've noticed the facility looks very well-maintained; what is your routine for ensuring the resident living areas stay clean and comfortable?
- 4With the high staffing rating, how do the nurses coordinate care during shift changes to ensure nothing is missed?
- 5What kind of daily activities or social outings do you organize to keep the residents engaged and active within the community?
- 6In the event of a medical emergency or a sudden change in health, what is the specific protocol for notifying the family and contacting physicians?
Personalized based on this facility's data
Key Review Excerpts
“The staff takes the time to call me and keeps me informed of any issue I need to know about. The nurses, staff, CNA's, kitchen staff are all wonderful and caring in their own special way.”
“My mother was well loved and cared for in her final days- and so was our family. I am eternally grateful to Browns for the quality and compassionate care they offer EVERY resident”
“Very clean ..never smells...good home. For the ones we love. And need help to take of them.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
7
measures
8
measures
2
measures
Residents on anti-anxiety or sleep medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose bladder or bowel control got worse
Residents on antipsychotic medication
Residents vaccinated for pneumonia
Residents whose walking got worse
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
Short-stay residents vaccinated for pneumonia
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Brown Nursing Home shows a pattern of corrected deficiencies across three surveys, with recurring issues in care planning, fire safety systems, and emergency preparedness. The facility had multiple deficiencies in 2018 involving resident assessments, care plan development, and food safety, with some issues like sprinkler system maintenance appearing again in 2020, suggesting ongoing challenges with building maintenance and care coordination.
Feb 5, 2020Routine1
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Nov 15, 2018Routine6
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Feb 8, 2018Routine6
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure that testing and maintenance of electrical equipment is performed.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Emergency Preparedness Deficiencies
Develop Emergency Preparedness policies and procedures.
Emergency Preparedness Deficiencies
Establish emergency prep training and testing.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Ownership & Operations
Who Operates This Facility
Brown Nursing Home
for profit
Chain Affiliation
Crowne Health Care
18 facilities nationwide
Chain avg rating: 4.2/5 · Rank 16 of 18 (Worst)
Ownership & Management
Owners
Crowne Operations, INC
Owner · Organization
Jennifer Jones Mcinnish Family Dynasty Trust #1
Owner (parent company) · Organization
Richard Bryan Jones Family Dynasty Trust #1
Owner (parent company) · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
17 reviews from families & visitors
Official Website
Visit crownehealthcare.com
Medicare data downloads
Original nursing home datasets
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