Adams Rehabilitation and Healthcare Center
Strong Medicare quality ratings; families often praise highly compassionate and attentive nursing/cna staff. Still worth an in-person visit.
based on 66 Google reviews
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What this means for your family
This facility is highly regarded for its compassionate and dedicated nursing staff, making it a strong choice for those prioritizing personalized care and rehabilitation. However, families should be aware of potential communication gaps, as recent reports suggest the facility can be difficult to reach by phone; we recommend establishing a direct line of contact with a specific staff member upon admission.
Google Reviews
Google Reviews
66 reviews on Google“Adams Rehabilitation and Healthcare Center receives high praise for its dedicated nursing and CNA staff, with many reviewers highlighting specific employees like Amy Crawford, Ashleigh Wyckoff, and Jaime Billups for their compassionate care. While families report positive outcomes in rehab and long-term care, some recent feedback indicates concerns regarding administrative responsiveness, specifically difficulty reaching the facility by phone.”
Quality Themes
Tap a score for detailsStrengths
- Highly compassionate and attentive nursing/CNA staff
- Effective rehabilitation and recovery support
- Clean and well-maintained environment
- Strong, personalized care for dementia and long-term residents
Concerns
- Difficulty reaching staff via telephone (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 68 analyzed
How They Respond to Reviews
This facility responds to some reviews.
Questions for Your Tour
- 1Given the facility's strong reputation for dementia care, what specific daily activities or engagement programs do you offer to support residents with memory needs?
- 2I noticed that your team is very active in responding to online feedback; what is the best way for family members to stay in direct communication with staff if they have questions or concerns?
- 3Since you have a 5-star staffing rating, how does your team ensure consistent, personalized attention for each resident throughout the day and night?
- 4With your facility's focus on effective rehabilitation, how do you coordinate care between the therapy team and the nursing staff to ensure a smooth recovery for new residents?
- 5We understand that reaching the nursing station by phone can sometimes be challenging; what is your preferred protocol for families to receive timely updates on their loved one's health status?
- 6Considering the facility's excellent health inspection record, what specific internal processes do you have in place to maintain such high standards of cleanliness and resident safety?
Personalized based on this facility's data
Key Review Excerpts
“Was a patient at Adams for ten months due to a fall. Was unable to walk or do much at all for myself. Rehab helped me to slowly walk again Amy Crawford encouraged me to keep My spirit strong and taught me how to apply methods in taking care of myself so that I could become a little more independent.”
“West Wing staff provided excellent care for my dad and uncles. The staff ensured my dad was clean and comfortable, and showed a great amount of compassion. East Wing goes above and beyond to ensure comfort, safety, flexibility, and to provide emotional support to my mother-in-love.”
“Adams Nursing Home & Rehab is an excellent facility in AC. Many of my relatives have transitioned through there & were well taken care of. Jaime Billups is one of the most caring & knowledgeable nurses there! She goes above & beyond for every one of her patients!!”
Staffing
Staffing Hours
per resident/day · Medicare 2026This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
11
measures
3
measures
3
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on anti-anxiety or sleep medication
Residents vaccinated for pneumonia
Residents whose bladder or bowel control got worse
Residents on antipsychotic medication
Residents who fell and were seriously hurt
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Adams Rehabilitation and Healthcare Center shows a pattern of fire safety and emergency preparedness issues, with recurring problems in smoke protection systems and building exits across multiple surveys from 2018-2019. The facility also had deficiencies in medication management, infection control, and resident records. All 14 deficiencies have been corrected by the provider, and no complaints were filed by families during this period.
Jun 3, 2021Routine1
Resident Rights Deficiencies
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Feb 28, 2019Routine4
Egress Deficiencies
Have properly located and lighted "Exit" signs.
Smoke Deficiencies
Properly select, install, inspect, or maintain portable fire extinguishes.
Smoke Deficiencies
Ensure that waiting areas, nurse’s stations, gift shops, and cooking facilities, open to the corridor are properly protected.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Feb 8, 2018Routine9
Smoke Deficiencies
Properly select, install, inspect, or maintain portable fire extinguishes.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Egress Deficiencies
Have exits that are accessible at all times.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Emergency Preparedness Deficiencies
Develop Emergency Preparedness policies and procedures.
Emergency Preparedness Deficiencies
Establish emergency prep training and testing.
Ownership & Operations
Who Operates This Facility
Adams Rehabilitation and Healthcare Center
for profit
Chain Affiliation
Venza Care Management
22 facilities nationwide
Chain avg rating: 2.5/5 · Rank 2 of 21 (Best)
Ownership & Management
Owners
Alabama Snf Operations Holdings LLC
Owner · Organization
Ch Alabama Holdings LLC
Owner (parent company) · Organization
M Melb Opco LLC
Owner (parent company) · Organization
Ms Alabama Holdings LLC
Owner (parent company) · Organization
S Melb Opco LLC
Owner (parent company) · Organization
Ss Alabama Holdings LLC
Owner (parent company) · Organization
Herzka, Yisroel
Owner (parent company)
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
66 reviews from families & visitors
Official Website
Visit adamsrehab.com
Medicare data downloads
Original nursing home datasets
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