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Strong Medicare quality ratings; public reviewers often praise compassionate hospice and end-of-life care. Still worth an in-person visit.
based on 13 Google reviews
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Chapman Healthcare Center, INC has a strong overall Medicare rating. Public reviewers frequently mention: compassionate hospice and end-of-life care and kind and attentive nursing staff. Review the component ratings and current source records before deciding.
Chapman Healthcare Center receives polarized feedback, with some families praising the compassionate end-of-life and hospice care, while others report significant concerns regarding medical management and staff professionalism. Specific criticisms highlight failures in chronic condition monitoring, such as insulin management, and instances of theft of personal property from residents.
Quality Themes
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Concerns
Rating Trends
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Distribution · 14 analyzed
Personalized based on this facility's data
Key Review Excerpts
“I cannot thank them enough for the kindness, compassion, care and professionalism that was shown to my granny and our family. We could not have asked for a better place to say goodbye to her.”
“The staff actually cared about my grandmother and got to know her. They were kind. Not all places care, but the people at Chapmans do.”
“My brother was sent here after his stroke for REHAB. He called us after day 3 and said his sugar was not being controlled.”
RN hours are below the EveryPlace reference benchmark. RNs handle complex medical needs and medication, so ask about coverage during your visit.
Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.
Resident outcomes compared with national, state, and local averages · 17 measures
5
measures
8
measures
4
measures
Residents whose walking got worse
Residents needing more daily help over time
Residents vaccinated for pneumonia
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on anti-anxiety or sleep medication
Residents on antipsychotic medication
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Detailed Medicare record · up to 3-year lookback
Chapman Healthcare Center shows a mixed record with 9 deficiencies across 3 surveys, primarily involving food safety and facility maintenance issues. The facility had recurring food safety violations in 2018 and 2019, plus scattered problems with safety systems, care planning, and building maintenance. All identified issues were corrected by the facility, and no families filed complaints that triggered additional inspections, suggesting most problems were administrative rather than direct care concerns.
Miscellaneous Deficiencies
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Chapman Healthcare Center, INC
for profit
Prime Health Care Enterprises
5 facilities nationwide
Chain avg rating: 4.0/5 · Rank 3 of 5
Owners
Archie J. Chapman Generation Skipping Trust
Owner · Organization
Chapman, Archie
Owner
Key personnel
Contact this facility directly and verify the details that matter most to your family.
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
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Google Reviews
13 reviews from families & visitors
Official Website
Visit chapmanhealthcare.net
Medicare data downloads
Original nursing home datasets
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